Kearys CarStore Reviews 

1,551
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being patient, knowledgeable, and genuinely helpful, making the car buying process smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the professional approach and efficiency from initial contact through to vehicle collection. People highlight exceptional customer service, noting that staff go above and beyond to address needs and ensure a positive user experience. However, some customers experienced significant issues with the cars themselves, including multiple faults upon delivery or shortly after purchase, such as mechanical failures or incorrect parts. A few other people also felt that after-sales service was challenging, reporting difficulties in getting issues resolved, long waiting times, or a lack of responsiveness and support when problems arose.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Product

Consumers have mixed experiences with the products, with many expressing delight with their new cars, such as... See more

Customer service

Users describe positive interactions with customer service, highlighting instances of helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the car buying process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great and easy process to buy a car, my sales rep Duncan was very patient and understanding of my budget and didn’t push or advise any cars that were over my maximum budget. I appreciate that I wasn’t... See more

Rated 5 out of 5 stars

Recently purchased a car from Kearys Carstore Dublin. Eoin handled our purchase and was exceptionally professional! We were impressed when he sold us the company before the car! Good to know the backg... See more

Rated 5 out of 5 stars

I recently bought my first car from Kearys in Cork, and I couldn’t have asked for a better experience! AB was incredibly helpful from start to finish — patient, knowledgeable, and genuinely interest... See more

Rated 5 out of 5 stars

I baught my Car in Jan 2026. The sales poerson David was excellent, very helpful and professional. I was very happy with the trade in value given for my previous car and the whole process was very eas... See more


Company details

  1. Car Dealer
  2. Auto Market
  3. Used Car Dealer

Written by the company

Visit Kearys CarStore. Ireland's first Used Car Supermarket group . Part of Keary's Motor Group. Ireland's largest family run car retail group. Browse our extensive used car stock and buy or reserve online, apply for car finance, book your test drive or chat to us at any time night or day so we can help...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(1,551)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New BMW

This is my second car from Carstore Cork. A special mention to Shane and Warren who went out of their way to find me my perfect car. From trading in my old car to having the keys for my new car, was done so smoothly and efficiently. I am so happy with my new purchase and would highly recommend Carstore Cork for your new car.

April 18, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

HI Sarah,

Thank you for your five star review, we are delighted that you had such a great experience with Shane, Warren and the team at Carstore Cork!

Rated 5 out of 5 stars

I have the pleasure of dealing with…

I have the pleasure of dealing with warren and Ab in changing my car recently. They were efficient and helpful and made the process seemless.

April 17, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Rachel,

Thank you for your fantastic review and feedback, we really appreciate it! Enjoy your new car!

Rated 5 out of 5 stars

Opel corsa

I came in and bought a opel corsa and the lads in there couldn’t of been more helpful, Big shoutout to Mick and Phil who were extremely helpful all around
Thank you guys !

April 16, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Thanks for your great review James, we appreciate this and will pass your comments on to Phil, Mick and the team. Enjoy your new Corsa!

Rated 5 out of 5 stars

Service was great

Service was great. Went the extra mile to find what I was looking for.

Staff are friendly, open and informative.

Would recommend them hands down

April 14, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Thanks for your brilliant review!

Rated 5 out of 5 stars

I had issues with my warranty and I…

I had issues with my warranty and I received a quick response and they resolved it in minutes. I had excellent service.

April 11, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Diênifer Luana Fortes,

Thank you for your positive review, we are delighted to hear that your issues were resolved and that you found the service at Kearys Carstore Dublin to be excellent!

Rated 3 out of 5 stars

Brilliant sales men finance department a joke

Dug was a fantastic help with picking a car and was there the whole way through. I could not have asked for a better sales man to help me. The finance department are a bit of a joke though took forever to do anything then he went off on holidays and left the lads with a load of work also gave me the incorrect information and left other people sort it out.

April 5, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Gillian,

Thank you for your review and feedback, we appreciate you taking the time to let us know your experience. While we are delighted to hear that you had such a positive experience with our sales department, we will pass your comments on to the finance team and strive to improve. Wishing you safe and happy driving in your new car.

Rated 5 out of 5 stars

I purchased my car recently

I purchased my car recently, at Kearys Carstore Cork. Alan Dwyer was very professional and pleasant to deal with. He answered all my queries and had great patience. He made it very seamless from start to finish. The car was in superb condition on collection. I would recommend Kearys.

March 4, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Nora,

Thank you for the brilliant review and feedback, we appreciate it and will pass your comments on to Alan and the team at Kearys Carstore Cork. Happy driving in your new car!

Rated 5 out of 5 stars

Great experience dealing with Duncan…

Great experience dealing with Duncan McAlpin today. Very professional from start to finish and is a great asset to the Company. Car delivered in top class both inside and out. Hopefully, many years of trouble free driving.

April 3, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Colm, thank you for your fantastic review! We will pass your comments on to Duncan and the team at Kearys Carstore Cork. Enjoy your new car.

Rated 4 out of 5 stars

About 5 days ago I posted a bad review

About 5 days ago I posted a bad review. Stating that I had problems with the car, check previous post for further details. Today I got a call from Declan the service manager at Kearys, and help me with the problem I was having, and proposed to cover the unexpected expenses. Feeling better now ;)

April 2, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Vanessa Santos, thank you for taking the time to let us know how we did. We appreciate your feedback and happy you got sorted!

Rated 5 out of 5 stars

Excellent Service Af Keary's Carstore

I dealt with Shane O'Kelly and he was very friendly & helpful. He made the process of purchasing a car very seamless from start to finish. I found his approach very reassuring for someone who may not be experienced or a first time buyer. He arranged for my car to be dropped off at my address & the keys to be dropped off at my office. This was excellent service. I would highly recommend dealing with Keary's Carstore Cork. Margaret Ahern

April 1, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Margaret Ahern, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kearys Carstore Cork. We appreciate your positive review about your recent experience with us!

Rated 5 out of 5 stars

Well done Kearys Carstore Cork

I recently bought my car from
Kearys Carstore Cork. Mark was superb to deal with and between himself and Warren everything was dealt with quickly and easily. A pleasure to deal with.

March 31, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Kearys Carstore Cork

Rated 5 out of 5 stars

Went to Kearys car store in Cork had…

Went to Kearys car store in Cork had the pressure on dealing with Abanoub Fares. Great guy, walked me through a couple of options I was looking for made it easy to decide which car would suite better. Ab knows his cars and is a excellent guy to deal with, which is very reassuring. Would definitely be back again.

March 27, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Customer, thank you for your kind review; we are happy to pass along your comments to the team here at Kearys Carstore Dublin!

Rated 5 out of 5 stars

It was an amazing experience for us to…

It was an amazing experience for us to buy the Toyota CHR - our first car in Ireland from Carstore. The service from Mr. David and Mr. Warren was truly amazing. I would suggest car store for people who looks for reliable vehicles and apt services

March 29, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Bhanu Priya, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kearys Carstore Cork.

Rated 5 out of 5 stars

5 Stars

Thank you to the team at Kearys Carstore Cork for the great service in purchasing my new car, they made the process very easy!

March 29, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Robyn Whiteley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kearys Carstore Cork.

Rated 5 out of 5 stars

This is the second time we are going to…

This is the second time we are going to car store to buy a car, we had really good experience with both David Ion and Warren Spencer, they were very customer friendly and offered good assistance, In one word, both are amazing….

March 27, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Jodsy Joseph, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kearys Carstore Cork.

Rated 5 out of 5 stars

Great experience with David and Warren…

Great experience with David and Warren with purchasing a new car.

March 27, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Sean O'Keeffe, thank you for your kind review; we are happy to pass along your comments to the team here at Kearys Carstore Cork!

Rated 5 out of 5 stars

Amazing service

Amazing service

March 23, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Keith, thank you for your fantastic review, we appreciate your feedback!

Rated 5 out of 5 stars

Very professional from start to finish

From the moment I contacted Ab, he was a pleasure to deal with. He made the process smooth and simple. Warren was delightful to deal with. Both Ab and Warren are an asset to the team and business.

March 21, 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Simon, thank you for your brilliant review and feedback, we appreciate you taking the time to leave this review and will pass your comments on to the team here at Kearys Carstore Cork!

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