Westbrook Motors (Ireland) Ltd Reviews 60

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I have had my Mitsubshi L200 for over 25 years. Despite its age when I bring it to Westbrook Motors for service I always receive exemplary service and advice and it is always a pleasure to chat to the... See more

Rated 5 out of 5 stars

Been a customer over 8yrs, annual service on my Outlander and bits in between carried out without issue, work and prices always discussed before being carried out, so no surprises. Temp car organised... See more

Company replied

Rated 5 out of 5 stars

Long overdue review for Westbrook motors. Since buying my Renault Capture when they were based in town, I cannot fault the service, professionalism, friendliness and overall care I have received from... See more

Rated 4 out of 5 stars

We have used Westbrook for servicing our Kia Carens the past two years. We have found them efficient, professional and courteous. Very happy with the work they have done and the cleanliness of our car... See more

Company replied

Company details

  1. Car Dealer
  2. Car Repair and Maintenance
  3. Car Service
  4. Mitsubishi Dealer
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

We are a family owned and managed motor dealership located in Parkgate Street, Dublin 8 close to Heuston Station. We have built a reputation for excellent customer service and aftersales as a result of our commitment to building strong relationships with our customers which can be seen from our consistent 5 star Google reviews. We are a little bit different from other motor dealers, we have a passion for ensuring our customers receive the best personal advice and service for all their motoring needs. Our team is focused on making your motoring experience as easy and pleasant as possible. Our story began when Joseph Clarke started his working life as an apprentice mechanic with Westbrook Motors in Parnell Street more than 50 years ago. In 1980 Joe got the opportunity to buy the business and with a lot of hard work, pride and passion for people and the motor trade he grew the business until he retired in 2010. From there, his two sons Mark and Damien continued to manage and grow the business transforming it into what it is today. In 2012 we moved to larger premises in Parkgate Street where we continue to supply the full range of Mitsubishi models and quality used cars including full Service and Parts facilities. We look forward to welcoming you to our dealership where you can see for yourself what we really mean when we say ‘‘Your Experience Drives Us’’. Best Wishes The Westbrook Team. Car Dealer, Used Cars, Car Service, Mitsubishi Dealership, Car Sales Dublin, Mitsubishi Service Centre, Outlander PHEV Service, Family Business, Established, Highly Rated, Trusted Garage, Convenient, Local, Tyres, Car Repairs,


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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Rated 5 out of 5 stars

Exemplary service!

I have had my Mitsubshi L200 for over 25 years. Despite its age when I bring it to Westbrook Motors for service I always receive exemplary service and advice and it is always a pleasure to chat to the team looking after my vehicle.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Long overdue review for Westbrook…

Long overdue review for Westbrook motors. Since buying my Renault Capture when they were based in town, I cannot fault the service, professionalism, friendliness and overall care I have received from all the staff at Westbrook. From organising an emergency replacement car on a Friday afternoon to enable me attend a country wedding , to carrying out repairs and any other service issues, in a timely manner, I have never been let down. The underlying trait that is present is the ability of the team to make you feel ‘cared for’. Many thanks to all. Rgs Sabina O’Donnell

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Have been a very happy customer of…

Have been a very happy customer of Westbrook now for >8 years. Mark, Damien and Paddy have always given highest quality of service in sales, service and repair. Always impressed that arrangements are kept and the little extras like a coffee or using the wifi for work while waiting on the car service.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air!

I purchased a beautiful 152 VW Golf from Mario in Westbrook Motors just before Christmas. Mario sold me the car and his selling style was above par. Westbrook insist that they went through every single aspect of the car before they handed it over to me timing belt changed ( only 30 k miles on odometer) brake pads and a full service. Mario also got an apple carplay system fitted to the Golf which really brought it up to 2024 tech standards. It was really reassuring to buy a car that's been gone through professionally and with the two-year Mafre warranty I feel very reassured that I got a great car at a very good deal from the guys in Westbrook Motors. There's a lot of people out there selling cars and Westbrook Motors certainly show how it's meant to be done. Great work Mario, Mark, Damien and Pat
Thank you!
Neil K

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

From start to finish Damien and Mark were great! They were invested in finding me the right car and not just interested in selling me one which made such a difference. I couldn't recommend them more highly.

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Almost 7 years dealing with westbrook I was able to leave both cars for service based around my schedule. Excellent service with detailed explanation of services Paddy and Damien were again Excellent to deal with and I would highly recommend westbrook motors
Thanks
Mark Maloney

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service.

I recently had the pleasure of buying a car from Westbrook Motors. Mark was so helpful and professional and a pleasure to deal with. Everything was made so easy for me and went through without a hitch. I would highly recommend Westbrook Motors after my experience and the great customer service I experienced.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

I recently purchased a car from …

I recently purchased a car from Westbrook. I found Mario to be extremely helpful, friendly and totally accessible for any questions. He went above and beyond to help me.
When I followed up to check on a timing belt query without hesitation my request was followed through.
I was met by Mark the owner and he was exceptionally friendly and genuinely wanted me to leave feeling like my car will not need anything but a service in the foreseeable. I got the the feeling that they take pride in providing a top notch experience for their customers

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great garage .. excellent personal service from Nader

Just bought my new outlander from Nader in Westbrook garage. I love the car and I was really happy with the service .

Nader spent time showing, and explaining the features of the car and I appreciated how easy it was.

Would definitely recommend

June 10, 2022
Unprompted review
Westbrook Motors (Ireland) Ltd logo

Reply from Westbrook Motors (Ireland) Ltd

Thanks very much Susan - We really appreciate your custom and your excellent feedback - that is just what we like to see from our customers - we all work as a team, treating customers as we would like to be treated ourselves, in a friendly and relaxed manner, so it is great to know that you have consistently received such great service from us. We look forward to continuing to look after your motoring needs. Kind regards Nader

Rated 5 out of 5 stars

Many thanks to Nader and the staff at…

Many thanks to Nader and the staff at Westbrook for their professional service.
We named our orange eNote 'Carmen' after Sesame Street's singing orange.
We have indeed fallen in 'amour with the rebelious bird' that is the Note.
Thought my 330e would be a hard act to follow but the Note is more comfortable, more practical and there's no great loss of pace.
Would highly reccomend the Note e-power and Westbrook motors have the best selection.

June 10, 2022
Unprompted review
Westbrook Motors (Ireland) Ltd logo

Reply from Westbrook Motors (Ireland) Ltd

Wow what a fantastic review Barry! We all really appreciate feedback, which is vital to ensuring we are providing a car sales experience with a difference.Your trust in us means a lot, and once again thanks very much for your custom. Happy Motoring, Nader.

Rated 5 out of 5 stars

Service

Brought my Outlander in for a service in March and was very impressed by the whole process. The staff were professional, friendly and helpful. Car was returned from the service in great condition and is running perfectly. Would have no issue with recommending them.

April 14, 2022
Unprompted review
Westbrook Motors (Ireland) Ltd logo

Reply from Westbrook Motors (Ireland) Ltd

Thanks very much Colm for sharing your experience. We are pleased to hear your thoughts – it’s exactly what I want to hear from customers! I really appreciate both your custom and your feedback and wish you safe and enjoyable driving in your Outlander – Thanks very much Damien & Paddy.

Rated 4 out of 5 stars

Service with a smile

Bought my 2nd Outlander in late 19 & the service I've received since has been great. They call you to let you know what needs to be done. Gives you a vehicle while yours is in getting serviced.
Overall they take care of their customers.

April 9, 2022
Unprompted review
Westbrook Motors (Ireland) Ltd logo

Reply from Westbrook Motors (Ireland) Ltd

Thanks very much Jim for your excellent review and of course your valued custom. Regards Damien & Paddy.

Rated 5 out of 5 stars

Consistent customer service

Consistent customer service. Have used Westbrook for my car services for over five years and have recommended to friends and family. Always a pleasant experience. Any additional or unexpected works are advised before being carried out so there are no unexpected surprises when you go to collect.

March 30, 2022
Unprompted review
Westbrook Motors (Ireland) Ltd logo

Reply from Westbrook Motors (Ireland) Ltd

Wow what a fantastic review Sinead! We all really appreciate feedback, which is vital to ensuring we are providing a car service experience with a difference.Your trust in us means a lot, and once again thanks very much for your custom. Regards, Damien.

Rated 4 out of 5 stars

Was very happy with the service don on…

Was very happy with the service don on my outlander and will definitely be back
Staff very friendly/ helpful
And price and all was good

March 19, 2022
Unprompted review
Westbrook Motors (Ireland) Ltd logo

Reply from Westbrook Motors (Ireland) Ltd

Thank you Aaron for your review. Happy Motoring, Damien & Paddy.

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