Westbrook Motors (Ireland) Ltd Reviews 60

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I have had my Mitsubshi L200 for over 25 years. Despite its age when I bring it to Westbrook Motors for service I always receive exemplary service and advice and it is always a pleasure to chat to the... See more

Rated 5 out of 5 stars

Been a customer over 8yrs, annual service on my Outlander and bits in between carried out without issue, work and prices always discussed before being carried out, so no surprises. Temp car organised... See more

Company replied

Rated 5 out of 5 stars

Long overdue review for Westbrook motors. Since buying my Renault Capture when they were based in town, I cannot fault the service, professionalism, friendliness and overall care I have received from... See more

Rated 4 out of 5 stars

We have used Westbrook for servicing our Kia Carens the past two years. We have found them efficient, professional and courteous. Very happy with the work they have done and the cleanliness of our car... See more

Company replied

Company details

  1. Car Dealer
  2. Car Repair and Maintenance
  3. Car Service
  4. Mitsubishi Dealer
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

We are a family owned and managed motor dealership located in Parkgate Street, Dublin 8 close to Heuston Station. We have built a reputation for excellent customer service and aftersales as a result of our commitment to building strong relationships with our customers which can be seen from our consistent 5 star Google reviews. We are a little bit different from other motor dealers, we have a passion for ensuring our customers receive the best personal advice and service for all their motoring needs. Our team is focused on making your motoring experience as easy and pleasant as possible. Our story began when Joseph Clarke started his working life as an apprentice mechanic with Westbrook Motors in Parnell Street more than 50 years ago. In 1980 Joe got the opportunity to buy the business and with a lot of hard work, pride and passion for people and the motor trade he grew the business until he retired in 2010. From there, his two sons Mark and Damien continued to manage and grow the business transforming it into what it is today. In 2012 we moved to larger premises in Parkgate Street where we continue to supply the full range of Mitsubishi models and quality used cars including full Service and Parts facilities. We look forward to welcoming you to our dealership where you can see for yourself what we really mean when we say ‘‘Your Experience Drives Us’’. Best Wishes The Westbrook Team. Car Dealer, Used Cars, Car Service, Mitsubishi Dealership, Car Sales Dublin, Mitsubishi Service Centre, Outlander PHEV Service, Family Business, Established, Highly Rated, Trusted Garage, Convenient, Local, Tyres, Car Repairs,


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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Rated 5 out of 5 stars

Westbrook motors probably the best car sales and service in Ireland

I was lucky enough to purchase a 4 year old car from westbrook motors 6 years ago, and have been using their excellent service every year since for maintenance and upkeep. When I 1st purchased the car I had a mechanical problem 7 months after the sale, (drive shaft seal) without hesitation westbrook took the car and while they repaired the problem they gave me a courtesy car all without charge or debate.Their 12 month warranty doing exactly what it says on the tin.... that is why I use their honest and high standard garage for both myself and wife's cars yearly maintenance... if your looking for genuine quality in sales or maintenance, without the usual macho bull, along with a fair price and consistently helpful service and advice look no further than westbrook motors... I couldn't recommend highly enough.... Mark

March 16, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thanks very much Mark - We really appreciate your custom and your excellent feedback - that is just what we like to see from our customers - we all work as a team, treating customers as we would like to be treated ourselves, in a friendly and relaxed manner, so it is great to know that you have consistently received such great service from us. We look forward to continuing to look after your motoring needs. Kind regards Damien & Paddy.

Rated 5 out of 5 stars

Service

I recently had my car serviced here, I found the staff really friendly and helpful, my car is running perfect now. They even washed the car, I was delighted 😁 I would definitely recommend them

March 15, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thank you very much Mandy for taking time to leave this brilliant review - we are pleased you found your car sales experience clear , consistent and would recommend us. Thanks again Damien & Paddy.

Rated 5 out of 5 stars

Westbrook Motors

Westbrook Motors were very accommodating in booking in my car which was very much appreciated. Their service was efficient, professional and friendly. I would very much recommend them.

March 15, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thanks so much Deirdre for leaving this brilliant review - we really appreciate business and we are always here to help. Thanks again Damien & Paddy.

Rated 5 out of 5 stars

Car Service

Leaving my Outlander with Westbrook for service since I got it in 2019 great lads to deal with never a problem. Very handy too with the luas on its doorstep drop car off in morning and collect on way home from work. Would highly recommend Westbrook.

March 15, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Wow what a fantastic review Brendan! We all really appreciate feedback, which is vital to ensuring we are providing a car service experience with a difference.Your trust in us means a lot, and once again thanks very much for your custom. Regards, Damien & Paddy.

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Paddy was a pleasure to deal with.

March 4, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thanks very much Marcus for your excellent review and of course your valued custom. Regards Damien & Paddy.

Rated 5 out of 5 stars

Highly Recommend Westbrook

Bought my Outlander from Westbrook 2 years ago and have had it serviced since then. Westbrook provided an excellent service from sales to servicing.Another plus is they are located in city centre which is rare for a dealership. Very handy to drop car off in morning and collect on way home from work. Would highly recommend Westbrook.

February 25, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Wow - thank you Barry for your 5-star review. Our location is perfect considering we are just outside of the city center and have easy access and lots of options for your onward journey to work or home. Regards, Damien & Paddy.

Rated 5 out of 5 stars

I recently brought my 171 Outlander to…

I recently brought my 171 Outlander to the lads for its first service since I purchased it.

Communication was clear both before and during, work was carried out well and in good time, and I would definitely recommend to a friend.

February 25, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thank you very much Dean for taking time to leave this brilliant review - we are pleased you found your car service experience clear , consistent and would recommend us. Thanks again Damien & Paddy.

Rated 5 out of 5 stars

Got my tyres changed here and couldn’t…

Got my tyres changed here and couldn’t fault the service. Very competitive on price and great advice from Paddy and the team. Thanks again. C

February 24, 2022
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Reply from Westbrook Motors (Ireland) Ltd

Thanks so much Cormac for leaving this brilliant review - we really appreciate business and we are always here to help. Thanks again Damien & Paddy.

Rated 5 out of 5 stars

Consistently excellent service

Consistently excellent service
If it’s buying a car or servicing I wouldn’t go anywhere else.

February 22, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thanks very much Roy - It's really good to know that you found us so helpful and obliging! Really appreciate both your custom and your feedback. Kind regards Damien.

Rated 5 out of 5 stars

Great Service

I’ve bought my last two car’s from Westbrook Motors. They also service my car every year. Very friendly, helpful and courteous staff. Would have no hesitation in recommending this excellent Motor Company.

February 18, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thanks Matt, that’s just how we like it, and the team will really appreciate your feedback, so it’s very kind of you to share it. Another happy customer, perfect. Thanks very much Damien & Paddy.

Rated 5 out of 5 stars

I recently had my car serviced at…

I recently had my car serviced at Westbrook Motors for the first time. Paddy and Damien were extremely helpful. I was delighted with the service and the level of communication.
I can highly recommend Westbrook Motors.

February 17, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thanks very much Linda for leaving this brilliant review - we do try our best to make your car service an enjoyable experience so it is great to read your feedback. Kind Regards, Damien & Paddy.

Rated 5 out of 5 stars

Have had my car serviced by Westbrook…

Have had my car serviced by Westbrook Motors for the last 5 years. Always thorough and very professional. This time around my car had a few small issues along with the regular service and each was dealt with and fixed with no problems. Great communication and will ring if anything out of the norm needs to be completed on top of the service. Very helpful stepping through everything they did during a service. Top class customer service and wouldn't bring my car anywhere else.

February 17, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Wow what a fantastic review Alyson! We all really appreciate feedback, which is vital to ensuring we are providing a car service experience with a difference.Your trust in us means a lot, and once again thanks very much for your custom. Regards, Damien.

Rated 5 out of 5 stars

Fantastic Service

Paddy and the team once again provided a fantastic, professional service. Always a pleasure dealing with the Westbrook team👍

February 17, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thank you very much Brendan for taking time to leave this brilliant review - i am pleased you found your car service experience enjoyable and would recommend us. Thanks again Paddy & Damien.

Rated 5 out of 5 stars

Very happy with the full service done…

Very happy with the full service done on my outlander. As always, a quick and professional service provided by the team

February 17, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thanks so much Claire for leaving this brilliant review - we really appreciate your loyal custom and we are always here to help anytime. Thanks again Damien & Paddy.

Rated 5 out of 5 stars

Service was excellent

Service was excellent. Great bunch of lads at Westbrook motors. Very professional and courteous. Highly recommended.

February 17, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thanks so much for leaving this brilliant review - we really appreciate business and we are always here to help. Thanks again Paddy & Damien.

Rated 5 out of 5 stars

Routine Servcing

Had my PHEV serviced a number of times by Paddy and his team and found the service to be very professional. Clear description of the works carried out and detailed analysis of costs prior to commencement. Excellent technical assistance and would highly recommend.

February 14, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thanks Joe, that’s just how we like it, and the team will really appreciate your feedback, so it’s very kind of you to share it. Another happy customer, perfect. Thanks very much Damien & Paddy.

Rated 5 out of 5 stars

Great service and friendly staff

Great service and friendly staff. Always willing to go out of their way to help.

February 11, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thank you very much Trevor for taking time to leave this brilliant review - i am pleased you found your car service experience enjoyable and would recommend us. Thanks again Damien & Paddy.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Had my car serviced, great job, great people and if they don't do it themselves will recommend trusted people to go to. It is such a pity Mitsubishi are pulling out of Europe as they are masters of these. Highly recommend them, friendly and good at what they do.

February 9, 2022
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Reply from Westbrook Motors (Ireland) Ltd

Thanks so much Bernard for leaving this brilliant review - we really value your custom and appreciate your excellent feedback.
We are certainly disappointed that Mitsubishi have decided to stop new car imports into Europe. Mitsubishi have been part of Westbrook Motors for over 30 years. The GREAT news is that Mitsubishi Service and Parts continue as normal for many years to come.
Kind Regards, Damien & Paddy.

Rated 5 out of 5 stars

Very satisfied for almost 8 years now

We bought our family car from Westbrook Motors almost 8 years ago and rely on their service team since then. Every call or visit we made was handled with care and honesty. The team at Westbrook has proven to be professional, reliable and trustworthy.
We plan to buy our next car soon and I won't go anywhere else.

February 1, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thanks Itay, that’s just how we like it, and the team will really appreciate your feedback, so it’s very kind of you to share it. Another happy customer, perfect. Thanks very much Damien & Paddy.

Rated 5 out of 5 stars

Great guys to deal with highly rated

February 1, 2022
Unprompted review
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Reply from Westbrook Motors (Ireland) Ltd

Thanks very much for your 5* review Cormac - really appreciated. We do pride ourselves on our customer service so it's great to receive these reviews. Thanks once again, Damien & Paddy.

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