Carsunder3000 Reviews 

1,220
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, helpful, and professional staff, who make the car buying process easy and stress-free. Many highlight the exceptional customer service, noting attentive and knowledgeable individuals who create a no-pressure environment, leading to an excellent overall experience. However, some customers also noted concerns regarding the vehicles themselves, with cars developing serious issues or being deemed worthless shortly after purchase. A few others felt service documentation was not credible, citing generic templates or missing mileage records. Additionally, some reviewers experienced difficulties with after-sales support, reporting that the company did not take responsibility for problems.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, with many customers praising the helpfulness and... See more

Product

Consumers find product quality to be ambiguous, with many reporting significant issues shortly after... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as brilliant, enjoyable, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really friendly staff, all questions answered honestly. Despite being really busy, Ben and the rest of the staff were very attentive. Smooth transaction when sorting the financial side of things with... See more

Company replied

Rated 5 out of 5 stars

i must admit james from cars under £3000 was spot on communicated the whole time made sure any issues were fixed before the car was picked up. really down to earth man made the whole buying experience... See more

Company replied

Rated 5 out of 5 stars

Josh was really helpful when buying my first car, there was a good selection and we were able to look around in our own time. We were able to test drive and he answered all our questions without feeli... See more

Company replied

Rated 5 out of 5 stars

We’ve had many cars from here over the years and every time we are always impressed with the customer service and friendliness as well as the selection and quality of cars. Super knowledgeable guys wh... See more

Company replied


Company details

  1. Used Car Dealer

Written by the company

If you are looking for great savings on quality used cars and vans in the Rayleigh area, then you have reached the right place. Cars Under £3,000 are a specialist used car and van dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Cars Under £3,000, we stock a range of used cars and vans to suit all budgets and lifestyles so we are sure to have the right car or van for you. If you are looking for a second hand car or van in Rayleigh, then don't delay, call us today. In order to offer cars and vans to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need. At Cars Under £3,000 we don't just sell cars and vans, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Rayleigh? We look forward to meeting you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,220)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Josh

Brilliant service

October 16, 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Jay !

Rated 5 out of 5 stars

Service is friendly and helpful i would…

Service is friendly and helpful i would highly recommend cars under 3000 i have bought my car plus all 3 of my kids have purchased there cars as well so bought 4 cars so far and extremely happy

October 4, 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Kellie !

Rated 5 out of 5 stars

BMW review

James made the buying experience positive and gave me a great deal. He also helped after the sale

September 25, 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Ben !

Rated 5 out of 5 stars

Nice and easy process from Jeff and…

Nice and easy process from Jeff and Taylor sorted everything within a couple days and I was off with the car added bonus they gave me the car with half a tank

September 21, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Jerome !

Rated 5 out of 5 stars

Had a great experience buying my latest…

Had a great experience buying my latest car, James at cars under is great, not your typical salesman as he isn’t pushy, very relaxed and knowledgeable.

Cheers Guys! See you again in the future!

September 16, 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Patrick !

Rated 5 out of 5 stars

From Cortney, To Adam!!

I bought my first car from cars under 3000 and they were brilliant now 2 years later I am back for my 2nd car. Talking with Adam Hogan has been nothing but smooth sailing, i originally went in to view a couple cars and think about it but after a test drive and talking to Adam i was sold, I pick this up Thursday and couldn’t be happier with how it went. Adam was very easy to talk to and such a big help.

Who knows, I may be back for my third when needed. Thank You Adam!!

September 13, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Cortney !

Rated 5 out of 5 stars

Highly recommend this family business!

I had a bad experience with previous dealer & Bailey put my mind at rest & helped me purchase my car. Everything went very smoothly & car was delivered in beautiful condition as advertised, promptly. I would highly recommend this family business !

September 13, 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you E B !

Rated 5 out of 5 stars

Great experience

Great experience, could have asked for an easier process! Sales team are great and loved the car!! Thanks Bailey for your help all through the process!

September 2, 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Robbie !

Rated 5 out of 5 stars

A no-hassle, worry free experience with Josh

A no-hassle, worry free experience.

I recently purchased an Audi A1 from Josh and the team at Cars Under 3k and it couldn’t have been a better experience. Also sorted out some things for the car for free which was an added bonus. Overall an amazing service for buying my first car! Would 100% use again in the future.

September 9, 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Dan !

Rated 5 out of 5 stars

10/10!

We’ve had many cars from here over the years and every time we are always impressed with the customer service and friendliness as well as the selection and quality of cars. Super knowledgeable guys who help make buying a new car easy as well as exciting. This particular occasion, Josh was our sales guy and he physically couldnt have been more helpful if he tried.

August 27, 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Melody !

Rated 5 out of 5 stars

Very helpful

Very helpful, honest company. Extremely courteous. Josh , the sales exec who dealt with me, understood my need and got me the car I wanted. 5* service.

August 26, 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Steve !

Rated 5 out of 5 stars

I finally got a new car & its great

I finally got a new car after putting it off for 2 years where I was assisted by Lloyd who helped with all the paper work & setting the wheels in motion so I could finally get it sorted.
Big thanks to Lloyd & everyone else at 3000 for the help.

August 11, 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you J !

Rated 4 out of 5 stars

Love my car, friendly customer service.

Very happy with my purchase from Cars under 3000, James was friendly each time we visited and was even kind enough to arrange my car being delivered by his colleague.

August 11, 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Hannah !

Rated 5 out of 5 stars

Excellent service.

I bought a Mazda 6 from Cars Under..

Really honest and straightforward car sellers. Always kept me in the loop and refreshing to buy a second hand car without the feeling they are selling you a lemon.

Pleased with the car and pleased with the service.

August 5, 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Chris

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