CarTakeBack Ireland Reviews 463

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and ease from start to finish. People frequently mention the helpful and polite staff, noting their professionalism and positive attitude. The user experience is often described as seamless and straightforward, with many appreciating the clear communication and quick response times. The payment process is also highly regarded for being quick, hassle-free, and often provided upfront. However, some customers also noted issues with initial contact, such as unreceived calls or delays in scheduling. A few other people also felt that the payment process could be improved, suggesting that at least partial payment should be made in advance.

What people talk about most

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and clear... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, quick, and... See more

Payment

Clients share positive opinions on payment, highlighting the quick and hassle-free process. Many reviewers... See more

Customer communications

Consumers find contact to be positive, highlighting prompt responses and professional interactions. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Experience was simple , filled out a few details , got a price , was then called on phone for a date , then by pick up driver , everyone was polite and professional , process was easier than I assumed... See more

Company replied

Rated 5 out of 5 stars

Very quick efficient service. Car was unfixable for me and my capacity to resolve. We agreed a price, I'd have preferred a little more but I accepted their reasoning. Once agreed collection was agre... See more

Company replied

Rated 5 out of 5 stars

I found the whole experience great because the service was excellent from start to finish. Very soon after I emailed a request to scrap my car I received a prompt call back from the company to organis... See more

Rated 5 out of 5 stars

Went on line in search of a vehicle removal, Very easy to start the set up. They then call you to confirm you have been in touch , go through all the details, give you a time, next you receive a... See more


Company details

  1. Auto Wrecker

Written by the company

CarTakeBack are the biggest scrap car recycling company in Ireland! With branches across the country, we'll find you the best price for your car, no matter the age or condition. To see what your scrap car is worth, simply enter your registration number and Eircode in to our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days. With CarTakeBack the process of selling your scrap car is hassle free. Once you've got a quote to sell your car, you can choose to drop it off at your local branch, or we'll collect it from anywhere at a time to suit you. All CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your old car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law. Our Customer Services Team is on hand to look after you and we'll help take care of the official paperwor


Contact info

4.9

Excellent

TrustScore 5 out of 5

463 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Straight forward

Straight forward, put in reg,eircode, came home, car gone,
Pros:no messing, cash in an envelope, car gone.
Cons:cash in an envelope, I wasn't home, but my son was.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Everybody was very good to deal with - on the phone and then the man in the two truck too. Explained process clearly and did what they said they'd do. Only small issue was their availability (and mine) so it took quite a few days to get it done. But I would definitely recommend CarTakeBack. Shane

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

I was absolutely delighted with Car…

I was absolutely delighted with Car Take Back. From the girls at customer service, who went through everything so thoroughly to the excellent service they gave. I would give them 💯 on that front alone. Tom arrived at the appointed time to collect the car with cash in hand. I would give Tom 💯 for the effort and time he took to remove the car. He went above and beyond his duty to secure the car. He was so nice and pleasant. Lovely man like the girls at the customer service. I would recommend Car Take Back at a five star ⭐ rating. Thank you so much.

December 2, 2025
Unprompted review
CarTakeBack Ireland logo

Reply from CarTakeBack Ireland

Thank you so much for your amazing review! We're delighted to hear that our customer service team and Tom took great care of you throughout the process.

Rated 5 out of 5 stars

The driver came within the timeframe he…

The driver came within the timeframe he said he would arrived secured my car on the flat bed. Gave me the exact money that I was quoted and went off with my log book. On thursday 4th December I recieved my certificate to say the car was being scrapped and everything was done as far I am concerned up to the best of their abilities.

December 1, 2025
Unprompted review
CarTakeBack Ireland logo

Reply from CarTakeBack Ireland

Thank you for your review, it’s great to hear the process met your expectations!

Rated 5 out of 5 stars

Trustworthy

Trustworthy, accessed my hidden vehicle key even when I wasn't present by accessing by home through directions over the phone

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

They made the process very easy

They made the process very easy. Great communication all along, collected the car, paid cash, and I received the certificate of destruction in the post exactly a week later.

November 25, 2025
Unprompted review

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