Carters Furniture Centre & Bed City Reviews 

Down to earth help
Efficient

Excellent to deal with. Great communication

Very knowledgeable sales person. Most helpful and friendly. Advised all the way to purchase. Thank you Malcolm.

Well the initial atmosphere when you walk in is very relaxed with an atmosphere is welcoming with quality furniture on display from the outset.
The staff were very welcoming and knowledgable, who made perusing easy and relaxed, that is why you deserved a good review.

Craig was very helpful new his products

Very impressed with the advice and guidance given by Matt Lowings. From showing him photos of the armchairs we had and discussing why we no longer found them comfortable Matt showed us exactly what were looking for. The style was right as were the levels of back support and we look forward to their delivery next year.
So pleased we dropped by…

Purchased several items. The service was excellent, helpful and knowledgeable.
The Delivery Team were also excellent and caring,taking great care not to cause damage to any part of the house or delivery.
We were very pleased with the whole experience.

Staff very helpful without being pushy. Recommended.

Carters in Kidderminster is always the first place we look , when searching for a special item for our house , they offer quality furniture at great prices.
The staff are super friendly and helpful, the show room always looks great, it would be nice if they had a cafe in there.

Always friendly and helpful
I ordered the stresses footstool tray but it’s a lot lighter in colour than I wanted unfortunately
My mistake
Wondering if it can be returned or exchange ???

Really knowledgeable staff, great variety of products and excellent service.

What a fantastic place Been their a few times fantastic furniture well built and solid the delivery team afe great and very polite and helpful would highly recommend keep up the good work 👍👍

A family business that does what they say they'll do, which is why we have dealt with them many times over the years. This time we needed sofas, and Mathew helped us through the process with a professional but also a light, friendly, and humorous touch.

We were very impressed with the choice and quality of the showroom. Very helpful staff and customer service afterwards .

Very knowledgeable and pleasant staff who genuinely want to help you find the right product. Prices are very competitive and the quality is excellent.

Told craig exactly what i needed and he took me straight to the perfect product!. He obviously knows his stuff so saved a lot of time..
I wanted a precise mattress and style of bed and got exactly what i asked for..worth every penny!!

Having purchased from Bed City on a couple of occasions previously, we popped in recently to look for a new mattress for our bed. As before, the staff were friendly, helpful and knowledgeable about the products in the showroom. They gave good advice based on what we said we needed and suggested several mattresses to try. We were then left alone to sample the beds at our leisure, there was no pressure and no hovering salesperson, which is exactly the approach we like. We finally made our decision and happily placed an order. We were very happy with the service we received and would thoroughly recommend the company.

We really hadn't expected to be able to choose our replacement bed in one visit, but the whole experience, the advice and expertise proved otherwise!
A relaxing, calm atmosphere, superb choice, and realistic pricing all combined to turn what might have been a fraught situation into a relaxed decision.

Just purchased a footstool to go with Alstons sofa we purchased from Carters in January - Malcolm who sold us the sofa was once again extremely helpful - just great service from a family business

So much time was given to us to select the correct mattress for myself with no sales pressure at all with the complicated health issues I have . Also I feel we had great value for money without all the balloons and sales gimmicks of larger retailers we had visited.