I went to check reviews before I received a call and was a little leary to follow through with it. I have to say that I couldn't be more impressed with my situation. I spoke to a girl named Irish. She... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very friendly staff. Easy to work with
This company has helped me alot.Customer service is excellent.I have been a client for a few years.
I had recently reviewed a few months ago after their physical branches had closed. That fact plus having their new lending criteria deny my application after a long wait was frustrating. Anyway... See more
Company details
- #17 of 21 best companies in Non-Bank Financial Service
- #19 of 19 best companies in Financial Consultant
- #12 of 15 best companies in Financial Institution
- #16 of 17 best companies in Loan Agency
About Cashco Financial
Written by the company
Hi, We're Cashco.
We exist to provide relief today and hope for tomorrow.
Our mission is to make borrowing simple and supportive for everyone. We provide immediate, easy-to-access services—regardless of your credit history—because we believe in meeting you where you are today.
With a range of flexible loan options, we're the only personal finance company that's truly committed to helping underserved Canadians achieve better credit scores and brighter futures.
We practice responsible, judgment-free lending to empower underbanked individuals with the tools they need to improve their financial health and literacy.
We provide our services online and in 50 branches, supported by a dedicated team of over 200 employees focused on making our judgment-free financial solutions accessible to Canadians in need.
Contact info
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 32% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cashco Financial
Hey Tanya! Thank you for the review! Happy to hear it went smooth for you!
Reply from Cashco Financial
Hey Colin. Thank you so much for the review!
Reply from Cashco Financial
Hey Omar! Thank you for the review. We super appreciate it!
Very happy with service and easy and…
Very happy with service and easy and fast application to get money 😃
April 29, 2025
Reply from Cashco Financial
Thank you for the review! Happy to hear with was quick and easy!
Horrid customer service
Horrid customer service. Got ostracized in an office of people.
Go elsewhere, that believes in quality delivery
High staff turnover. Starting to understand why.
January 24, 2025
Unprompted review
Reply from Cashco Financial
Good morning Patricia. Thank you for leaving a review. We value every review that comes our way. We are sorry to hear you had this kind of experience with us. Rest assured we will look into this and rectify where needed. Thank you
Amazing company so easy
April 18, 2025
Reply from Cashco Financial
Hey Danielle! Thank you so much for leaving a review. We appreciate it.
Scam
Banking verify system caused my bank to lock and secure my account and could not gain access without going into my bank in person. Now cashco won’t remove my information from their system!! Don’t trust!! Still recovering my banking!! They have taken no responsibility for their mistakes!! Going to be a hassle and unfair stress to remove my information from Cashco, as having to go down rabbit holes with Cashco.
April 27, 2025
Reply from Cashco Financial
Good morning ABC. Thank you for leaving a review. We value every single one of them. We are so sorry to hear about this issue. We will look into the issue and aim for a resolution. Thank you
Annette was amazing and she always…
Annette was amazing and she always helps me out, I love having the friendly communication and connection with her. I don't like dealing with other people besides her.
April 18, 2025
Reply from Cashco Financial
Hey Sandy! Thank you for leaving a review. Annette IS amazing and so are you!
Great customer service
Great customer service. The application process was so easy and quick, got my money same day.
April 22, 2025
Reply from Cashco Financial
Hey Diana! Thank you so much for leaving a review. Really happy to hear that it was easy and quick!
Awesome experience dealing with Cashco
Awesome experience dealing with Cashco, always friendly and ready to help
April 24, 2025
Reply from Cashco Financial
Hey Barry! Thank you so much for leaving a review. Super happy to hear you had a great visit!
Very easy process to do remotely
Very easy process to do remotely. Really helped me do what was needed!
April 17, 2025
Reply from Cashco Financial
Thank you so much for leaving a review!
Reply from Cashco Financial
Hey Deanne! Thank you so much for leaving a review!
Easy to deal with and professional
Easy to deal with and professional. Felt secure and reasonable time sequence. Talked directly to a human when I needed to. Much appreciated to have them in my corner.
April 23, 2025
Reply from Cashco Financial
Hey Destani! Thank you for the review. We're always in your corner! Have the best day
The company was very good to deal and…
The company was very good to deal and communicate with. They have always helped me out when needed in the last 15 years.
April 16, 2025
Reply from Cashco Financial
Hey Larry. Thank you so much for the review! We super appreciate you always!
Reply from Cashco Financial
Hey Gurwinder. Thank you so much for leaving a review. We appreciate it!
All good n glad you’ve helped me in…
All good n glad you’ve helped me in time of need!!
April 13, 2025
Reply from Cashco Financial
Hi Emily! Thank you so much for leaving a review!
Reply from Cashco Financial
Hey John. Thank you for leaving a review. We appreciate you!
Reply from Cashco Financial
Hey! Thank you for leaving a review! We appreciate it!
Great at their job.
The patience and understanding of the financial representatives. Very good at understanding personal issues.
April 12, 2025
Reply from Cashco Financial
Hey Donna. Thank you for the review. Happy to hear that you were understood and we we able to help you.
This company is the absolute worst
This company is the absolute worst to deal with when it comes to customer service. They took me to court for miss payments, even though I had called multiple times in order to make payments to them. Unbeknownst to me I missed the court date which got them an automatic ruling. I completely paid off the entire loan within a year and almost a year later after tanking my credit score they still have not marked my file as satisfactory. It still shown up as unpaid, which affects my credit score till this day even though it’s been paid in full.
April 12, 2025
Reply from Cashco Financial
Hey Ashley.
Thank you for leaving a review. We appreciate every and all reviews. Sorry to hear that this hasn't been resolved. Please reach out to our collections department and someone can help look into this.
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