Cash For Silver USA Is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal is reached & they provide fast & insure... See more
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Review summary
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I looked up several websites to sell a diamond ring I had and decided to go with Cash for Diamonds USA. After I got the packet they messaged me and asked if I needed it picked up so I wouldn't miss th... See more
Company replied
Excellent communication from John. Much better than I ever expected from an online company. Outstanding customer service. Iwish all online companies could be as conscientious as yours. If I had an... See more
Company replied
This makes the third transaction with these wonderful and efficient people. From drop off to payment received via PayPal it was complete in less than 48 hours!! Very fair prices paid out as well. Very... See more
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Company details
Written by the company
SELL YOUR DIAMONDS THE SMART WAY Receive the best offer for your diamonds within 24hrs. THE MOST TRUSTED BRAND Diamonds USA is the most trusted brand in North America to sell your diamond to. We specialize in diamonds larger than one carat, but accept any size, cut, color or clarity. As well as gold and platinum jewelry, gold coins and Rolex timepieces. $100M IN TRANSACTIONS Diamonds USA has purchased over $100 Million in diamonds, fine jewelry, gold coins and precious metals. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it. FULLY INSURED Every shipment is fully insured for the estimated value of your merchandise up to $100,000.00 USD by Jeweler’s Mutual Insurance®. The policy covers loss, damage and theft throughout every step of the transaction. 300,000+ CLIENTS Diamonds USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your diamond engagement rings, loose diamonds and precious metal assets for the highest possible settlement. YOUR DIAMONDS ARE VALUABLE Our process will ensure safety, fairness, and peace of mind. YOUR PEACE OF MIND Your appraisal will be risk-free with no commitment to sell. You will receive complimentary FedEx shipping and full insurance coverage to protect your valuables against loss or damage. SAFETY OF YOUR HOME Door-to-door contactless FedEx pickups are available at no charge if you desire. KNOW THE TRUE VALUE Your own personal Jewelry Selling Expert will assist you throughout the process, answer all your questions and ensure you fully understand your appraisal and payment options.
Contact info
45 North Street, 02021, Canton, United States
- 1-866-300-5181
- info@cashfordiamondsusa.com
- cashfordiamondsusa.com
4.6
Excellent
364 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 month
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Good experience with sales rep!
I was very annoyed that my offer from you for 3- 14 k rings was about 36% of the melt value. I called the next day and luckily got to speak to John. He calmed me down and reviewed the appraisal and found some errors. He made another appraisal and offer and we agreed on it. John was very polite and sympathetic to my concerns. He is an asset to your company.. thank you
February 4, 2025
Unprompted review
Reply from Diamonds USA
Thank you for sharing your experience, and we truly apologize for the initial frustration you felt with your offer. We understand how important it is to feel confident in the value of your items, and we’re so glad that John was able to address your concerns and find the errors in the appraisal. It's great to hear that he was able to provide a more accurate assessment and offer a solution that worked for you. We’re proud to have team members like John who take the time to listen, calm our customers, and ensure everything is handled professionally and fairly. Your feedback is incredibly valuable, and we’ll use it to continue improving our services. We appreciate your patience and are grateful for your understanding throughout the process. Thank you for choosing us, and we’re glad we could turn the experience around. We’ll be sure to pass along your kind words to John as well!
Fast, fair process from start to finish!
Great customer service! Simple, fast and fair process from start to finish. Thank you so much 🙂
January 28, 2025
Unprompted review
Reply from Diamonds USA
Thank you for your kind words! We're thrilled to hear that you had a smooth and positive experience with us. Providing great customer service and a fair, hassle-free process is always our top priority. It’s wonderful to know that we met your expectations from start to finish. Your feedback means a lot and helps us continue to improve. If you ever need our services again, we’ll be more than happy to assist you. Thanks again for choosing us—we truly appreciate it! 😊
Easy and simple
Easy and simple. Tried to do it within our community but wasn’t available. Thank you Olivia!
January 24, 2025
Unprompted review
Reply from Diamonds USA
We're so glad you found our process easy and simple! While it’s unfortunate that you couldn’t complete this within your community, we’re happy we could provide a reliable solution for you. Olivia will be thrilled to hear that she made a positive impact on your experience. Providing excellent service and convenience is what we strive for every day. If you ever need assistance again, we’re always here to help. Thank you for trusting us, and we truly appreciate your support. We look forward to serving you in the future!
Everything went smoothly
Everything went smoothly. From the first contact to receiving the payment. I even called with a questions and they answered them on the spot.
January 9, 2025
Unprompted review
Reply from Diamonds USA
We're so glad to hear that everything went smoothly for you! From first contact to receiving your payment, we strive to make the process as seamless as possible. It’s great to know that our team was able to answer your questions right away. Providing clear communication and fast service is always our goal. Your feedback means a lot, and we truly appreciate you taking the time to share your experience. If you ever need assistance again, we’re always here to help. Thank you for choosing us!
John was super helpful
We had a great experience working with CFG and we will do so again. John helped us understand the process from start to finish. John was very helpful and understanding and enjoyable to work with for sure!
January 23, 2025
Unprompted review
Reply from Diamonds USA
Thank you so much for sharing your experience! We're so glad to hear that working with Cash for Gold USA was a great experience for you. It’s wonderful that John could help guide you through the process and make everything clear from start to finish. We’re proud of our team for being helpful, understanding, and enjoyable to work with. Your kind words mean a lot to us, and we’re thrilled to hear you’ll be returning. We look forward to assisting you again in the future. If you ever need anything else, feel free to reach out. Thanks again for choosing us!
This was very smooth process
This was very smooth process. I’m so glad I run across your company.!
January 20, 2025
Unprompted review
Reply from Diamonds USA
Thank you for your wonderful review! We're so happy to hear that the process was smooth and that you’re glad you found our company. It’s always our goal to make everything as easy and seamless as possible for our customers. We truly appreciate your trust and are thrilled to have been able to assist you. If you ever need our services again, don’t hesitate to reach out. We look forward to serving you in the future! Thanks again for choosing us!
My experience was very upfront
My experience was very upfront. The company sent back a few pieces that I thought were gold but weren't, gave me a quote, I accepted and received a fair price for the rest.
January 24, 2025
Unprompted review
Reply from Diamonds USA
Thank you for sharing your experience! We're glad to hear that our upfront and transparent process worked well for you. We take pride in accurately assessing items and ensuring you receive a fair offer for everything. It’s great to know that you were satisfied with the quote and the price you received. We truly appreciate your trust in us and look forward to helping you again in the future!
Horrible business and no communication
Horrible business and no communication. I mailed in my three rings, I received emails saying they received my jewelry, then emails saying I will receive an offer by end of day, then emails saying they didn't receive it, then emails saying i will receive an offer by end of the next day. Just back and forth with confusion emails with no offer. I rejected the "not sent offer " and got my rings back. Do not mail anything to Diamonds USA. This is real and not a fake review, I got the emails to prove it from cash for diamonds usa.
January 10, 2025
Unprompted review
Reply from Diamonds USA
We believe this to be a fake review. We were unable to determine this was an actual customer as the reviewer refused to identify themselves and we were unable to corroborate this story.
Very quick and efficient process
Very quick and efficient process. Sent it in yesterday, already paid.
December 19, 2024
Unprompted review
Reply from Diamonds USA
We’re so glad to hear you’re beyond pleased with our service! Your satisfaction is incredibly important to us, and your positive review reassures us that we’re doing things right. We aim to provide a fast, efficient, and fair experience for all our customers. Your recommendation is a huge compliment, and we are deeply grateful for your trust in us. Please let us know if we can assist you again in the future. Thank you for choosing us and for sharing your experience!
Send precious metals & gems=get $
I sent in my silver jewelry I no longer wore and they swiftly sent me cash for it.. easy win win. So win!
December 18, 2024
Unprompted review
Reply from Diamonds USA
Your satisfaction is our greatest reward! Thank you for sharing your positive experience with us and for highlighting the speed and fairness of our service. It brings us immense joy to know we could make the process seamless for you. Your recommendation to others means so much and encourages us to continue providing top-notch service. If you ever need our assistance again, we’ll be here for you. We appreciate your support and look forward to serving you in the future!
Easy and effortless way to sell your…
Easy and effortless way to sell your precious pieces.
Highly recommend.
November 29, 2024
Unprompted review
Reply from Diamonds USA
Thank you so much for your kind words! We’re thrilled to hear that you found our service easy and effortless—it’s exactly what we strive for. Selling your precious pieces should never be a hassle, and we’re glad we could provide a smooth experience for you. Your recommendation means so much to us, as it reassures us that we’re meeting the needs of our valued customers. We’re here to make the process as seamless and rewarding as possible. If you ever have more items to sell or need assistance in the future, please don’t hesitate to reach out. Thanks again for trusting us with your treasures!
Trustworthiness
Trustworthiness, consistency in communication and updates, rapid response.
December 6, 2024
Unprompted review
Reply from Diamonds USA
We greatly appreciate your wonderful review! It’s fantastic to hear that our process felt easy and effortless for you—that’s exactly what we aim for with every customer. Your precious pieces deserve the utmost care, and we’re honored that you trusted us with them. Your recommendation is the highest compliment we could receive, and it inspires us to continue delivering exceptional service. Whether you have more items to sell in the future or just have questions, we’re always here to help. Thank you again for sharing your experience, and we look forward to assisting you whenever you need us.
Reply from Diamonds USA
Thank you for sharing your feedback! We’re delighted to hear that you found selling your precious pieces with us to be easy and effortless. It’s important to us that our process is both straightforward and stress-free for every customer. Your recommendation means the world to us, as it reflects the trust and satisfaction we strive to earn. We’re committed to maintaining this level of service for all our customers. Should you have more items to sell or need any assistance in the future, please don’t hesitate to reach out. Thank you for choosing us, and we truly appreciate your support!
I was very pleased with my transaction
I was very pleased with my transaction. I had a very small item that I got a local quote of its maximum value as $250.
I decided to give Diamonds a try and they beat that price by 130$.
Once I approved the price I got my check the very next day. Very efficient and fair transaction.
November 29, 2024
Unprompted review
Reply from Diamonds USA
What a wonderful review—thank you! We’re thrilled that you found selling your precious pieces with us to be so easy and effortless. Our goal is to make the process as seamless and enjoyable as possible, and it’s great to know we delivered on that promise for you. Your recommendation is incredibly meaningful to us and encourages our team to keep up the great work. We’re here whenever you need assistance again, whether it’s to sell more items or answer any questions. Thank you for choosing us and for your thoughtful feedback. We’re so grateful for your trust and support!
Reply from Diamonds USA
Thank you for taking the time to leave this review! We know how valuable your time is, so our goal is always to make things smooth and quick. It’s rewarding to hear that this was one of your easiest transactions ever. Your praise is truly motivating for our whole team. We can’t wait to serve you again! Thanks for making our day.
Quick & Easy
It was a good experience. I received a fair amount for my rings.
November 21, 2024
Unprompted review
Reply from Diamonds USA
Thank you for sharing your experience! We’re pleased to hear that you felt the process was fair and rewarding. Ensuring our customers receive a fair value for their items is a top priority. We appreciate you choosing our services and trusting us with your rings. If you ever need assistance in the future, we’re here to help. Thanks again!
Good experience
Even though I didn’t get the amount I was expecting, it was a smooth and quick process. Quick responses to my questions and absolutely quick payment. Will use them again if needed.
November 20, 2024
Unprompted review
Reply from Diamonds USA
Thank you for your honest feedback! While we're sorry to hear the offer didn’t meet your initial expectations, we’re glad you found the process smooth and efficient. Quick responses and prompt payments are central to our service, and we're pleased you experienced both. We appreciate your willingness to consider us again in the future. Please don't hesitate to reach out if you need any further assistance. Thanks again for choosing us!
Fast efficient very upfront and…
Fast efficient very upfront and accommodating. Very smooth and easy experience. Great job at explaining everything and the process and very fair offers. I highly recommend them!
November 20, 2024
Unprompted review
Reply from Diamonds USA
Thank you for your wonderful feedback! We’re delighted to hear you found the process smooth, efficient, and transparent. Providing clear communication and fair offers is what we strive for, and it’s great to know we met your expectations. Your recommendation means so much to us, and we’re grateful for your trust. If you ever need our services again, we’re here to help. Thanks for choosing us!
They handled the transaction quickly…
They handled the transaction quickly and payed quickly, thank you.
November 15, 2024
Unprompted review
Reply from Diamonds USA
Thanks for your kind words! At Diamonds USA, we believe in providing fair prices and excellent customer service, and we’re glad that you had a great experience. Your feedback motivates us to keep up the hard work, and we’re excited to help you again whenever you’re ready.
Very fast to get my money to me and it…
Very fast to get my money to me and it was hassle free during the entire process. Sold my loose diamonds for a good price to them. They sent the money to me the same day I accepted their offer.
November 8, 2024
Unprompted review
Reply from Diamonds USA
We really appreciate your review! It’s fantastic to know that Diamonds USA exceeded your expectations. Our team works hard to offer the best possible experience, and we’re thrilled to hear it worked out so well for you. Thank you for trusting us with your valuables!
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