Cash For Silver USA Is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal is reached & they provide fast & insure... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I looked up several websites to sell a diamond ring I had and decided to go with Cash for Diamonds USA. After I got the packet they messaged me and asked if I needed it picked up so I wouldn't miss th... See more
Company replied
Excellent communication from John. Much better than I ever expected from an online company. Outstanding customer service. Iwish all online companies could be as conscientious as yours. If I had an... See more
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This makes the third transaction with these wonderful and efficient people. From drop off to payment received via PayPal it was complete in less than 48 hours!! Very fair prices paid out as well. Very... See more
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Company details
Written by the company
SELL YOUR DIAMONDS THE SMART WAY Receive the best offer for your diamonds within 24hrs. THE MOST TRUSTED BRAND Diamonds USA is the most trusted brand in North America to sell your diamond to. We specialize in diamonds larger than one carat, but accept any size, cut, color or clarity. As well as gold and platinum jewelry, gold coins and Rolex timepieces. $100M IN TRANSACTIONS Diamonds USA has purchased over $100 Million in diamonds, fine jewelry, gold coins and precious metals. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it. FULLY INSURED Every shipment is fully insured for the estimated value of your merchandise up to $100,000.00 USD by Jeweler’s Mutual Insurance®. The policy covers loss, damage and theft throughout every step of the transaction. 300,000+ CLIENTS Diamonds USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your diamond engagement rings, loose diamonds and precious metal assets for the highest possible settlement. YOUR DIAMONDS ARE VALUABLE Our process will ensure safety, fairness, and peace of mind. YOUR PEACE OF MIND Your appraisal will be risk-free with no commitment to sell. You will receive complimentary FedEx shipping and full insurance coverage to protect your valuables against loss or damage. SAFETY OF YOUR HOME Door-to-door contactless FedEx pickups are available at no charge if you desire. KNOW THE TRUE VALUE Your own personal Jewelry Selling Expert will assist you throughout the process, answer all your questions and ensure you fully understand your appraisal and payment options.
Contact info
45 North Street, 02021, Canton, United States
- 1-866-300-5181
- info@cashfordiamondsusa.com
- cashfordiamondsusa.com
4.6
Excellent
363 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 month
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Fast payout
Fast payout, great service. Would definitely do business with again!!!
April 16, 2025
Unprompted review
Reply from Diamonds USA
Thank you so much for your kind words and positive feedback! We're thrilled to hear you had a great experience with our service. Fast payouts and top-tier customer care are exactly what we aim to deliver every time. It means a lot to us that you took the time to share your experience. Knowing you'd choose to do business with us again is the highest compliment we could receive. We truly value your trust and look forward to the opportunity to work with you again in the future. If you ever have questions or need assistance, we're just a call or message away. Repeat customers like you are the heart of our business. Thanks again for choosing us and for spreading the word. We appreciate you!
Overall sales process was streamlined
Overall sales process was streamlined, quick and efficient. We arrived at a price for my items that was satisfactory.
April 7, 2025
Unprompted review
Reply from Diamonds USA
Thank you for sharing your experience with us! We're so glad to hear the sales process felt streamlined, quick, and efficient—that's exactly what we strive for. It’s great to know we were able to arrive at a price that met your expectations. Transparency and fairness are core to how we operate, and we’re happy that came through in your transaction. Your satisfaction means everything to us, and we appreciate the trust you placed in our team. We work hard to make the entire experience smooth and stress-free from start to finish. If you ever have more items to sell or any questions down the road, we’d be happy to assist again. It was a pleasure working with you. Thank you for your thoughtful feedback. We hope to do business with you again!
Impressive service
I was really impressed with how timely and accurately this company handled my request, including processing what I had sent in. As soon as I approved the appraisal, they gave me I immediately got my payment. Highly recommended.
April 13, 2025
Unprompted review
Reply from Diamonds USA
Thank you so much for your thoughtful and enthusiastic review! We’re so pleased to hear that you were impressed by the timeliness and accuracy of our service. Our team works hard to ensure every customer’s items are handled with care and efficiency. It’s great to know the appraisal process was clear and that payment followed promptly after your approval. We believe fast, transparent transactions are key to building trust. Your recommendation means a lot and reassures us we’re on the right track. We’re grateful you chose us and took the time to share your experience. If you ever need our services again, we’d be happy to help. It was a pleasure serving you. Thanks again for the kind words!
It was very easy to and quick to get…
It was very easy to and quick to get the offer. Thank you so much
April 4, 2025
Unprompted review
Reply from Diamonds USA
Thank you for your review! We’re so glad to hear the process was quick and easy for you. Making things simple and efficient is exactly what we strive for. We know your time is valuable, so we’re happy we could provide a smooth experience. Thank you again for choosing us and for taking a moment to share your feedback. If you ever have more items to sell, we’d love to help. We appreciate your trust in our service. Your satisfaction means the world to us. Don’t hesitate to reach out if you need anything in the future. Thanks again!
Fair appraisal, transparent comunication
You gave to negotiate a little bit, but they are transparent, fast, simple process
April 9, 2025
Unprompted review
Reply from Diamonds USA
Thank you for sharing your experience with us! We're glad to hear that you found the appraisal fair and the communication transparent—those are two things we take great pride in. While some negotiation is often part of the process, we always aim to keep things clear, respectful, and straightforward. We’re happy the overall experience felt fast and simple for you. Your feedback lets us know we’re on the right track. We work hard to make sure every customer feels informed and confident throughout the process. It’s great to know you felt that way. Thank you again for taking the time to leave a review. We truly appreciate your trust in us and hope to work with you again in the future. Let us know if there’s anything else we can do!
It was easy as 123 and great service
April 3, 2025
Unprompted review
Reply from Diamonds USA
Thank you so much for your kind words! We're thrilled to hear that the process felt as easy as 1-2-3 for you—that's exactly what we aim for. Providing great service and a smooth experience means everything to us. We appreciate you taking the time to share your feedback. If you ever need our help again, we’ll be here. Thanks for choosing us!
Reply from Diamonds USA
Thank you for your kind words! We’re so glad to hear that John provided you with quick and helpful service. A great experience is exactly what we strive for, and we’re happy we could meet your expectations.
We truly appreciate your business and your support. If you ever need our services again, we’d be more than happy to assist you. Thanks again for your review!
Reply from Diamonds USA
Thank you for your review! We're glad to hear that both the shipping and offer were fast and timely. We always aim to provide a quick and efficient process for our customers.
We appreciate your feedback and are happy that your experience met your expectations. If you need our services again, we'd be more than happy to assist you. Thanks for choosing us!
My experience with diamondusa
It was fast and professional. I appreciate the honesty.
March 12, 2025
Unprompted review
Reply from Diamonds USA
Thank you for your review! We’re pleased to hear that you found our service fast and professional. Honesty and transparency are key values for us, and we’re glad you appreciated that. Our goal is to provide a smooth, trustworthy experience for every customer. If you ever need our services again, we’d be happy to assist you. Your support means a lot, and we truly appreciate your business. Thanks for choosing us!
Just No
While the customer service is good,I sent in a diamond ring,that per my jeweler had a value of at least ten times( or more) of what I was offered! It wasn't even scrap price.The weight in gold per gram alone is twice as high,( at least) of the offer,just for the gold alone..Gold is around 2900 oz.This isn't my first rodeo in jewelry,I'm very knowledgeable about diamonds,gemstones,gold etc.I expected a fair offer,this was insulting to my intelligence.I will take it back to my local jeweler for their offer!
March 14, 2025
Unprompted review
Reply from Diamonds USA
Wendy Freeman submitted a diamond ring valued at $300.00, with the diamonds appraised at $40.00 and the precious metals at $260.00. We provided her with a fair market offer, even though it would result in a loss to our company. However, she declined the offer, believing her ring to be worth significantly more. We shipped her ring back to her at no cost. While she considers herself knowledgeable, there appears to be a misunderstanding between the retail price she originally paid and the ring’s actual market value. For further information on diamond valuation, we encourage individuals to visit this site: https://cashfordiamondsusa.com/diamond-resale-value-whats-my-diamond-really-worth/
The entire process couldn't have been…
The entire process couldn't have been easier. You pack your stuff up, take it to FedEx, and before you know it you've been contacted by email as to their receipt of your shipment. From there you can tract your status with a Pak # they supply you with. When I was concerned about not receiving my offer sooner, I was able to talk to a live person who took the time to look into the issue and get it resolved. The offer was very fair. I am waiting for the check, but I am confident that it will arrive as promised.
March 12, 2025
Unprompted review
Reply from Diamonds USA
Thank you for sharing your experience! It’s great to hear that the entire process was smooth and hassle-free for you. The convenience of simply dropping off your package at FedEx and receiving timely email updates really makes a difference. Having a tracking number for peace of mind is definitely a plus. It’s reassuring to know that when you had concerns, a real person was available to assist you promptly. Excellent customer service can truly set a company apart, and it sounds like they delivered. A fair offer is always appreciated, and transparency throughout the process builds trust. Hopefully, your check arrives right on schedule as expected. Your confidence in their reliability speaks volumes about the service. We appreciate you sharing your positive experience, as it helps others make informed decisions. Looking forward to hearing how everything turns out!
Very Responsive and Great Customer Service
Overall I had a great experience with Diamonds USA! Even though the estimate was lower than I expected, John explained to me why they came up with that price. He was very patient, knowledgeable, and he clarified all questions I had.
Even though the offer was lower than my expectation, he tried to reevaluate and offered the maximum offer he could. I really appreciate how they handled the business with customers!
I'd like to give 5/5 stars for great customer service. Very quick responsive, and professional. John promptly clarified all questions I had via emails, text messages, and a phone call.
Thank you very much for your great customer services! I would recommend your business to my friends and people I know! Also, I would consider to do business with you in the future for other items if I have. Thank you again John!
March 6, 2025
Unprompted review
Reply from Diamonds USA
Thank you so much for your thoughtful review, Benjamas! We’re so glad to hear that you had a positive experience with us. John truly appreciates your kind words, and we’re happy to know that his patience and thorough explanations made a difference for you. We always aim to be transparent and provide the best offers possible, so we’re glad you felt valued throughout the process. Your recommendation means the world to us, and we’re honored that you would consider us again in the future. We truly appreciate your trust in our business and look forward to assisting you and your friends down the road. Thanks again for choosing us!
It was awesome from start to finish
February 24, 2025
Unprompted review
Reply from Diamonds USA
Thank you so much for your amazing feedback! We're thrilled to hear that your experience with us was awesome from start to finish. Providing a seamless and positive experience is our top priority, and it's great to know we succeeded. We truly appreciate your trust and look forward to assisting you again in the future. Thanks again for choosing us!
Reply from Diamonds USA
Thank you so much for your positive review! We're thrilled to hear that you had an excellent experience with our service. Our team strives to make every interaction quick and easy, so it's great to know we met your expectations. We truly appreciate your feedback and are grateful for your support. If you need anything else in the future, please don’t hesitate to reach out. We look forward to serving you again! Thanks again for choosing us!
Reply from Diamonds USA
Thank you for your great feedback! We're so glad to hear that you experienced easy and fast service with us. We always aim to make the process as smooth and efficient as possible, and it's wonderful to know we succeeded. We truly appreciate your support and look forward to serving you again in the future. If you need anything else, don't hesitate to reach out! Thanks again!
Absolutely Amazing.
Overall great experience. From shipping my items to the amazing Communication that was provided when I had questions. Will be sure to use Diamonds USA again in the future.
February 10, 2025
Unprompted review
Reply from Diamonds USA
Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience with us. At Diamonds USA, we strive to provide excellent service from start to finish, and we’re so glad to know that our communication made a positive impact. We understand how important it is to stay informed, and we’re happy that we could address any questions you had promptly. Your satisfaction is our top priority, and it’s wonderful to hear that we met your expectations. We are also grateful for your trust in our shipping services and are glad everything arrived as expected. We look forward to assisting you again in the future and continuing to exceed your expectations. Thank you for choosing Diamonds USA, and we can't wait to work with you again soon! Your feedback means a lot to us!
Perfect Place to sell your Diamonds
Great experience selling my diamonds. Very fair and a trustworthy partner.
February 7, 2025
Unprompted review
Reply from Diamonds USA
Thank you for your wonderful review! We’re so glad to hear that your experience selling diamonds with us was great. Providing fair offers and building trust with our customers are top priorities, so it’s fantastic to know you felt both were delivered. We truly appreciate your kind words and are honored to be your trusted partner. If you ever need to sell more items in the future, we’d love to assist you again. Thanks for choosing Diamonds USA—your satisfaction means everything to us!
I am very impressed on how well this…
I am very impressed on how well this company handle the entire process. They were very quick in sending the package for me to send my goods. The instructions were very short and simple. They were fast in reviewing my goods and very generous in their offer. They wasted no time to send payment and the things that they would not take back to me. They send tracking number so I would know at all times where my package is. Also, they would send me text messages letting me know at what part of their process they were working on. I didn't have to worry at any time about my goods. I strongly recommend this company, They take their service very seriously. Keep up the good work!!!
February 6, 2025
Unprompted review
Reply from Diamonds USA
Thank you so much for your detailed and kind review! We’re incredibly grateful for your feedback and thrilled to hear that you were impressed with how we handled the entire process. Making everything quick, simple, and transparent is a top priority for us, and we’re so glad to know that the instructions were clear and our communication kept you informed every step of the way. We always aim to be generous with our offers and ensure you feel secure throughout the transaction. Your trust means everything to us, and we’re excited that we could make the process stress-free for you. We truly appreciate your recommendation and will continue to take our service seriously, just as you said. Thanks again for choosing Diamonds USA —we look forward to working with you again in the future!
Great appraisal experience
Everyone was very helpful, whenever I had any questions. The appraisal process is easy and was given a good offer. I will definitely use this company again.
February 6, 2025
Unprompted review
Reply from Diamonds USA
Thank you so much for sharing your positive experience! We're delighted to hear that our team was helpful and responsive to all your questions throughout the process. It’s great to know that you found the appraisal process easy and that you were pleased with the offer you received. We always aim to make the entire experience as smooth and straightforward as possible. Your feedback means a lot to us, and we're thrilled that you felt well-supported from start to finish. We're grateful for your trust in our services and are excited to have earned your confidence. We look forward to assisting you again in the future whenever you're ready. Thanks for choosing us, and we’re here whenever you need us!
Good experience with sales rep!
I was very annoyed that my offer from you for 3- 14 k rings was about 36% of the melt value. I called the next day and luckily got to speak to John. He calmed me down and reviewed the appraisal and found some errors. He made another appraisal and offer and we agreed on it. John was very polite and sympathetic to my concerns. He is an asset to your company.. thank you
February 4, 2025
Unprompted review
Reply from Diamonds USA
Thank you for sharing your experience, and we truly apologize for the initial frustration you felt with your offer. We understand how important it is to feel confident in the value of your items, and we’re so glad that John was able to address your concerns and find the errors in the appraisal. It's great to hear that he was able to provide a more accurate assessment and offer a solution that worked for you. We’re proud to have team members like John who take the time to listen, calm our customers, and ensure everything is handled professionally and fairly. Your feedback is incredibly valuable, and we’ll use it to continue improving our services. We appreciate your patience and are grateful for your understanding throughout the process. Thank you for choosing us, and we’re glad we could turn the experience around. We’ll be sure to pass along your kind words to John as well!
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