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Review summary

Created with AI, based on recent reviews

Evaluating 242 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, professionalism, and efficiency, often highlighting the quick and smooth process from appraisal to payment. Many found the staff to be friendly, knowledgeable, and helpful, making them feel comfortable and well-informed throughout their transactions. The prices offered were frequently considered fair and, in some cases, even exceeded expectations. However, some customers also noted initial offers that were significantly lower than anticipated or market value, leading to a need for negotiation. A few other people also felt that the communication regarding payment or offers could be inconsistent or confusing, and some experienced issues with the acceptance process online.

What people talk about most

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the quick, easy, and... See more

Price

Clients share positive opinions on price, with many reviewers receiving fair prices for their items, often... See more

User experience

People report positive experiences with the user experience. Many customers describe the process as easy,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Payment

Reviewers mention positive feedback about payment. Customers consistently praise the fast and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more


Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

380 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy process

Easy process, and fair evaluations. A good option if you have scrap materials.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

They are a terrible company to deal with

They gave me a very low estimate for my silver and after I asked for my silver to be returned to me, we had to have many, many texts back a forth with them trying to get me to accept their low offer. Finally they raised their offer slightly and just to end the discussion, I agreed. I was told I would be mailed a check by two day priority FedEx, but it was mailed to me by low priority. And the communication about my payment was inconsistent and confusing. I will never work with this company again and do not recommend them.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Hands down BEST BUYER!

Wow! Is all I can say! I never thought in a million years I would get what I got out of my things. When you call, you get great service, when you email you get a quick response and when they receive your items and you confirm, because you will! You get your money the NEXT DAY! With follow up emails. Great great company!

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Cashing in a Forgotten Treasure



When I found two forgotten sterling bowls, I knew that I did not have the time or interest in finding a buyer, but I did want to sell them. I found online good reports on Cash for Silver USA and contacted them. They did exactly what they said they would do and did it with a fast turnaround. I appreciate the safety and ease of transaction they offer.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Good service!

Although their first offer was terrible, we eventually made an agreement. Amazing service. Shipping, communication, and everything else was in a timely manner. Would work with them again!

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Honorable Firm

Refreshing to work with a firm of integrity. Can’t say enough about how well I was treated. I will definitely do business with them again!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication and fast…

Great communication and fast transaction. I sent in over 11 lbs of Sterling Silver flatware and received very near the price I wanted. They paid for the shipping too! I would definitely recommend Cash for Silver .

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

I would just like to say I had the most…

I would just like to say I had the most pleasurable business experience while working with Cash For silver USA. They kept in touch with me from the time I sent off my items, during and after. I would like to say also that they were very helpful and was open to negotiations. I felt like I was treated like my items were important to them as they were to me. I would highly recommend cash for silver USA if you are looking for honest trustworthy, and a fast turnaround. I look forward to doing business with you in the future.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

What a refreshing experience!!!

What a refreshing experience! Cash For Silver USA delivers EXACTLY what they state on their website. If you have questions about their offer, they will explain it to you so that you understand the basis for it. They were excellent in their communication and follow up! On every account, they exceeded my expectations, which were high. such extraordinary customer service is rare these days, and I am delighted to recommend cash for Silver to others. Payment was promptly made. Should I have the opportunity to sell silver or gold in the future, I will contact these people immediately!

July 23, 2025
Unprompted review

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