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Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, efficiency, and professionalism, highlighting the smooth process from start to finish. Many people found the pricing to be fair and were satisfied with the offers received, often noting quick payment and excellent communication from the staff. However, some customers also noted that initial offers were sometimes lower than expected, requiring negotiation to reach a satisfactory price. A few people felt that the offers were significantly below market value or what was indicated by online calculators, leading to frustration and a need for persistent communication to resolve the discrepancy.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the outstanding customer service, noting that... See more

Price

Users describe positive interactions with price. Many customers report receiving fair prices for their items,... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as easy, simple, and... See more

Staff

Reviewers consistently report positive feedback about the staff. Customers describe the team as fast, fair,... See more

Payment

Customers had positive experiences with payment. Many reviewers highlight the fast and seamless transactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more


Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

378 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It really is that essy

Once you request it and it comes in the mail you
Simply send all your pieces and within 7 days you have an offer!
Only thing is they send a paper check or you have to pay for your money!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience overall!

Nicole and the entire team were great to work with—professional, responsive, and attentive throughout the process. I was initially hesitant about using an online service, but I’m so glad I did. The emails, calls, and shipments were detailed and exceeded my expectations. Thank you for providing such a top-notch first-time customer experience—I’ll definitely be using your company again!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Good communication, easy process

I really appreciate the clear communication, the picture updates for what was not purchased, and the ability to mail/receive items back with free shipping and tracking. If I did not have the option to decline/receive items back without paying, I definitely wouldn’t have given this a try! I also feel that the offer was fair and the bonus 10% really sold me on this. Thanks!

October 1, 2025
Unprompted review
Rated 4 out of 5 stars

Easy to use service / recommend

The transaction was smooth from start to finish. And very fast. The price I was quoted was fair. I recommend using this service if you have heritage silver flatware you would like to sell.

The only reason I didn't give it all 5 stars is the Accept process had a glitch and did not function as it should have done. This required a call to the support number. The support rep was pleasant, direct, and resolved the Accept for me. Very pleased with the interaction.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

It was so easy

It was so easy. Everything was so thorough. The instructions, the steps that we went through. I was given help every step of the way. I recommend 110%

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, easy, and quick

Cash for Silver process is extremely easy and professional. Communication was timely and the price quoted exceeded my best guess at its value. Much more pleasant than taking it in somewhere and awkwardly waiting for a quote. Would definitely do this again.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

A good service

The mailing label arrived within a few days, no problem in mailing my silver. The response took only a few days. I am satisfied with the cash offer made. I am eagerly awaiting my check in a few days time.

September 10, 2025
Unprompted review

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