Cash Money Reviews 8,077

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and professionalism of the staff, noting their ability to answer questions promptly and provide clear explanations. The service is frequently described as excellent, with many appreciating the efficiency and ease of securing and acquiring loans, often highlighting the quick availability of funds. Reviewers also commend the exceptional customer service, emphasizing the supportive and understanding approach from representatives who make the process comfortable and clear. However, some people mentioned dissatisfaction with payment arrangements, specifically regarding the inability to align payment dates with certain assistance schedules, which can lead to issues like NSF charges. A few other people also felt that recent changes have negatively impacted the user experience, citing difficulties with online processes and delays in receiving funds.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers finding the process quick and... See more

Service

Consumers find service to be positive, with many reviewers reporting excellent, fast, and professional... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the professionalism,... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is rather easy to borrow, increase payment, and pay off loans. When clarification is needed, answers r clear, instructions r easily followed, and staff r polite and very helpful. I wrote a review... See more

Company replied

Rated 5 out of 5 stars

Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more

Company replied

Rated 5 out of 5 stars

Cashmoney makes borrowing so easy. They are so helpful and work with you not against you they answer any questions you may have promptly. Your loan payments are more than reasonable and don’t make it... See more

Company replied

Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

I know I can get a loan with you guys…

I know I can get a loan with you guys because I have called and yet online you say no

April 19, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 3 out of 5 stars

Cant pay my 10$ I owe

April 19, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 2 out of 5 stars

Not even 30 seconds of me putting my…

Not even 30 seconds of me putting my info/ bank info in and denied me when carefully reviewed when wasn't even reviewed and I think that it should gave a lower amount to start with instead of just plainly denial....

April 17, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 5 out of 5 stars

it easy

its been easy fast

April 16, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review.

Rated 5 out of 5 stars

I am a satisfied customer of CashMoney

I am a satisfied customer of CashMoney.
Their services are professional, reliable, and always meet my expectations.
The team provides clear communication and fast solutions, which makes the experience both smooth and trustworthy.

September 5, 2025
Unprompted review
Cash Money logo

Reply from Cash Money

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing LendDirect and we look forward to seeing you again.

Rated 1 out of 5 stars

TERRIBLE.........HAVE BEEN TRYING TO REALOAN FOR A WEEK

TERRIBLE.........HAVE BEEN TRYING TO RELOAN FOR A WEEK......NO MONEY,,,,,BECAUSE I PAID OFF MY LAST LOAN...AND HAVE BEEN TURNED DOWN EVERY DAY SINCE, ALSO....IT'S NEARLY IMPOSSIBLE TO APPLY FOR A SIMPLE PAYDAY LOAN....THEY AUTO MATICALLY TAKE YOU TO AN INSTALLMENT LOAN APPLICATION......WHICH WILL BE DENIED....WOULDN'T RECOMMEND

April 1, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 5 out of 5 stars

quick and easy

it was quick and easy to apply

April 10, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for choosing Cash Money. We appreciate you!

Rated 5 out of 5 stars

fast & reliable

March 30, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 1 out of 5 stars

The process now with plaid is too…difficult

The process now with plaid is too difficult to deal with. your system use to allow an auto sign in for banking. Now you need to upload statements on top of connecting. After 14 years of useing your company I will now be using other companies that are more user friendly for the future.

April 2, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

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