It is rather easy to borrow, increase payment, and pay off loans. When clarification is needed, answers r clear, instructions r easily followed, and staff r polite and very helpful. I wrote a review... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more
Company replied
Cashmoney makes borrowing so easy. They are so helpful and work with you not against you they answer any questions you may have promptly. Your loan payments are more than reasonable and don’t make it... See more
Company replied
Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more
Company replied
Company details
Information provided by various external sources
Cash Money offers short-term loans to Canadian residents.
Contact info
4.3
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super quick and easy
Super quick, easy, and efficient options. As you repay your loan, you have access to the funds again. Auto pay direct from bank account and reminders sent from Cash Money!! Super pleased with this PLC.
March 25, 2026
Unprompted review
Reply from Cash Money
We are happy to hear that you had a 5-Star experience. Thank you for your review.
Reply from Cash Money
Thank you for your business. We appreciate you!
Extremely easy process
Extremely easy process, fast approval, and even faster funding
April 26, 2026
Unprompted review
Reply from Cash Money
Thank you for your business. We appreciate you!
I can’t access more funds when I need…
I can’t access more funds when I need of my whole lending I’m allowed
April 27, 2026
Unprompted review
Reply from Cash Money
We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.
It was very easy and efficient
It was very easy and efficient . I was able to do everything online and if I did needed help the help the staff member were to help me when I called in . I highly recommend Cash Money, they have helped me when I’ve been in right spots a few time
April 26, 2026
Unprompted review
Reply from Cash Money
Thank you for taking the time to leave a review of LendDirect. We are pleased to hear that you had an excellent experience with our Mississauga team members. We appreciate you!
The fact that it is so hard for Cash…
The fact that it is so hard for Cash Money to set their computer system to follow the BC Disability Assistance Paydates is astonishing. Maybe you shouldn't accept B.C. Disability Assistance recipients. Yes, while most pay dates are 4 weeks apart there are a few months that are 5 weeks apart. Loan Express, ICash and Speedy Cash are able to follow the payment schedule for BC Disability Assistance recipients
April 24, 2026
Unprompted review
Reply from Cash Money
We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.
used to
used to. not showing pay day loan options and phone app also sucks as you cannot apply from that app.
April 24, 2026
Unprompted review
Reply from Cash Money
Our goal is always to provide excellent customer service, so we are pleased to hear your review. We appreciate you!
The Service was good
The Service was good. And the communication was clear.
April 24, 2026
Unprompted review
Reply from Cash Money
We are happy to hear that you had a 5-Star experience. Thank you for your review.
Cash Money should stop accepting…
Cash Money should stop accepting applications from BC Disability Assistance Recipients. This is the only loan company I have dealt with that; can't align the payment dates for those recipients/customers. They had to pay back hundreds of BC Residents because of only 3 week loans and not payday to payday. This ends up causing people to have NSF and charges for that. On the other hand Speedy Cash, Loan Express and ICash get 4 or 5 stars because they align the payment dates with the BC Disability Assistance Schedule.
April 24, 2026
Unprompted review
Reply from Cash Money
We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.
Reply from Cash Money
Thank you for your business. We appreciate you!
Very easy and understanding a person
April 10, 2026
Unprompted review
I know I can get a loan with you guys…
I know I can get a loan with you guys because I have called and yet online you say no
April 19, 2026
Unprompted review
Reply from Cash Money
We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.
Cant pay my 10$ I owe
April 19, 2026
Unprompted review
Reply from Cash Money
We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.
Reply from Cash Money
Thank you for your business. We appreciate you!
Not even 30 seconds of me putting my…
Not even 30 seconds of me putting my info/ bank info in and denied me when carefully reviewed when wasn't even reviewed and I think that it should gave a lower amount to start with instead of just plainly denial....
April 17, 2026
Unprompted review
Reply from Cash Money
We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.
Friendly and helpful staff
April 1, 2026
Unprompted review
Reply from Cash Money
We are happy to hear that you had a 5-Star experience. Thank you for your review.
Ouh ouh ouh!!!
April 1, 2026
Unprompted review
Reply from Cash Money
We are happy to hear that you had a 5-Star experience. Thank you for your review.
I am a satisfied customer of CashMoney
I am a satisfied customer of CashMoney.
Their services are professional, reliable, and always meet my expectations.
The team provides clear communication and fast solutions, which makes the experience both smooth and trustworthy.
September 5, 2025
Unprompted review
Reply from Cash Money
We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing LendDirect and we look forward to seeing you again.
TERRIBLE.........HAVE BEEN TRYING TO REALOAN FOR A WEEK
TERRIBLE.........HAVE BEEN TRYING TO RELOAN FOR A WEEK......NO MONEY,,,,,BECAUSE I PAID OFF MY LAST LOAN...AND HAVE BEEN TURNED DOWN EVERY DAY SINCE, ALSO....IT'S NEARLY IMPOSSIBLE TO APPLY FOR A SIMPLE PAYDAY LOAN....THEY AUTO MATICALLY TAKE YOU TO AN INSTALLMENT LOAN APPLICATION......WHICH WILL BE DENIED....WOULDN'T RECOMMEND
April 1, 2026
Unprompted review
Reply from Cash Money
We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.