Cashoot Reviews 

731
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast payment and exceptionally straightforward process when selling their used tech devices in store. Many reviewers highlight that the staff members are extremely friendly, professional, and helpful during quick store visits. However, some customers also noted feeling a bit hesitant or dubious at first before discovering how remarkably smooth the transaction was. Consumers heavily appreciate being able to drop off items locally and safely receive money in their bank accounts within minutes. Reviewers consistently state they would gladly use these reliable services again for future short-term financial needs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a fast, efficient, and... See more

Staff

Users describe positive interactions with staff, highlighting fast responses and great communication.... See more

Payment

Clients share positive opinions on payment, highlighting a smooth and swift transaction process. Consumers... See more

User experience

People report positive experiences with user experience, finding the process exceptionally fast and easy to... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the overall experience as helpful, fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very straightforward, communicative, and professional. I’ve used their buyback service a few times, and the process has always been smooth. I haven’t purchased anything yet, but I’ve seen some very fr... See more

Rated 5 out of 5 stars

Hi! I’m Orin, The Agent at the store was really busy, however he showed excellent multi tasking skills and excellent customer service making sure everyone leaves happy including me! My transaction... See more

Rated 5 out of 5 stars

I was a little apprehensive to use a service like this, having never done so before, but honestly it was so seamless and quick! The money was in my account as I walked out of the store! The guys at th... See more

Rated 5 out of 5 stars

Quick and easy! Signed up online in minutes, I was honest about the handset and arranged to deliver it to one of their agents near me. Upon arriving the agent checked the phone and was very friendly... See more


Company details

  1. Pawn Shop
  2. Cell Phone Store
  3. Gold Dealer
  4. Jewelry Buyer
  5. Jewelry Store
  6. Watch Store

About Cashoot

Written by the company

Copy-of-buyback

CASH FOR YOUR TECH

IN MINUTES

Get up to £1200 Cash in Your Bank Within 30 Mins For Your Phone, Tablet or Laptop with the option to Buyback Up To 28 Days Later.

Whether you just want to sell your device or need a bit of cash to tide you over until the end of the month. Cashoot provides an ultra fast service, to turn your device into money, in a matter of minutes!

Part exchange available. Trade in your old phone today for a shiny new one!

We also have our own Cashoot HQ store in Kingston Upon Thames that offers: Buyback, Pawnbroking, Jewellery & Electrical Buying and more!

36+ Branches all over London, Surrey and Sussex.

No Credit Checks Required.

GET AN INSTANT QUOTE

HOW IT WORKS

LOCATIONS

SHOP


Contact info

4.8

Excellent

TrustScore 5 out of 5

731 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(731)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cashoot is a breath of fresh air

So so easy. Have attempted to sell phones previously and companies either give you less than quoted, never return the phone or are just hassle. Giving it to an agent rather then sending away is perfect. Great price and really simple app. Agent was great, stress free. Cashoot is a breathe of fresh air in this field.

October 9, 2025
Rated 5 out of 5 stars

Quick and easy

Quick and easy!
Signed up online in minutes, I was honest about the handset and arranged to deliver it to one of their agents near me. Upon arriving the agent checked the phone and was very friendly and welcoming. Left the handset with the agent in One Mobile - Birmingham whilst I had a look around the store and within around 5-10 minutes full payment was in my bank account it was that quick and easy! I don’t usually leave reviews but that was great customer service from both parts. Thanks.

October 7, 2025
Rated 5 out of 5 stars

Highly recommended

Very easy transaction, I really recommend this company if your settling tech, payment is super fast..

A+++++

September 6, 2025
Rated 5 out of 5 stars

First time experience

From start to finish the service was flawless. The whole transaction was smooth and within 20 mins of being in the store the funds were in my account

August 15, 2025
Rated 1 out of 5 stars

Your price is less than CEX and others

Your price is less than CEX and others

Thanks

August 9, 2025
Cashoot logo

Reply from Cashoot

Hello,

We do understand in some cases our prices are lower and other cases they are higher than other competitors such as CEX.

We do always have money to buy though! Customers have told us on many occasions that they went to CEX, but they weren’t buying, only offering CEX vouchers.

Regarding other companies where you post the device, the money takes days to arrive (we are less than 30 mins) and some of them have been known to over critic the device once they receive it and significantly lower their offer.

I can see you did end up selling a device to us, so we can’t be all bad :)

I hope that helps

Peter
The Cashoot Team

Rated 5 out of 5 stars

My experience

I bought a new phone but because I was past the 14 day returns period I couldn't return it so I wanted to sell it and just stick with my old one.

I started my search on google which lead me to Cashoot. They were offering more then CeX and the payment time promised on their website was appealing. I was a little worried at first because I had never heard of this company before but I gave it a shot.

Of course if you want full price for a phone you sell on sites like eBay but I used them for the ease of less hassle of returns and whatnot.

So, I placed my order online, uploaded my ID and other required info. Within a few minutes I got a WhatsApp asking for the imei of the phone as it was a brand new model.

Once they checked that I went to the agent which was local.

The guy inside the store was extremely helpful and pointed out that I made a mistake with the storage on my phone which in fact was 512GB and not 256GB like I thought. He could have easy told me nothing but suggested I send Cashoot a message and place a new order. The agent was on my side. To be fair Cashoot should have noticed this when I provided them my IMEI number but then again if I was buying a better model then I thought, I would have kept stumped about it too.

Before I left the store the money was already in my account and a confirmation WhatsApp from Cashoot telling me about it.

From start to finish it took me less then an hour of placing my order, taking it to the agent and getting paid.

I genuinely am really happy with the service and if I have need again I would most certainly use them again. Couldn't recommend enough.

Cheers guys

August 6, 2025

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