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Posh Pawn Reviews 736

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, friendliness, and helpfulness, making interactions pleasant and informative. Many people appreciate the fair and competitive prices offered for their items, often exceeding expectations. The overall service is consistently described as excellent, with consumers highlighting the smooth, efficient, and stress-free process, from initial appraisal to final transaction. However, some customers were dissatisfied with the valuations received, feeling that the offers were too low or that their items were not properly researched. A few other people also felt that the service lacked professionalism or that they were made to feel unwelcome.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Service

Consumers find service to be positive, highlighting the team's professionalism, efficiency, and helpfulness.... See more

Price

Customers generally express satisfaction with the prices offered, often describing them as fair, good, or... See more

User experience

Users describe positive interactions with user experience. Many customers found the process fast, easy, and... See more

Product

People report positive experiences with products. Many customers were delighted with their purchases, finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with this pawnshop when selling my jewelries. The whole process was fast and easy, and Shapthika who assisted me was very friendly and professional. They also offered me a ver... See more

Company replied

Rated 5 out of 5 stars

★★★★★ I had some unwanted gold jewellery lying around and decided to take it into the shop. The team treated me really well from the moment I arrived — they were friendly, professional, and extreme... See more

Company replied

Rated 5 out of 5 stars

Amazing service, just sold a ladies watch in Richmond store, Sofia is absolutely fantastic, she explains the procedures in detail. All transactions is done quite fast. The whole team there are... See more

Company replied

Rated 5 out of 5 stars

I had a few watches that were gathering dust and not being worn so decided to take them to Prestige In Richmond. Justin was super helpful and it was all done same day from taking them in, having them... See more

Company replied


Company details

  1. Pawn Shop
  2. Car Finance and Loan Company
  3. Jeweler
  4. Jewelry Store
  5. Loan Agency
  6. Watch Store

About Posh Pawn

Written by the company

Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.

Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.

Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.

What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.

Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.

Buy, sell, loan today with Posh Pawn.


Contact info

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We provide a free valuation to sell / loan against your luxury goods.


4.8

Excellent

TrustScore 5 out of 5

736 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

I was made to feel comfortable and able to decided when I had all the facts whether I wanted to sell my old gold jewellery. Great service from Adeel, thank you!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I had a great experience with this pawnshop when selling my jewelries. The whole process was fast and easy, and Shapthika who assisted me was very friendly and professional. They also offered me a very good price, which I really appreciated. Highly recommended if you’re looking for honest service and fair value!

May 13, 2026
Unprompted review
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Reply from Posh Pawn

Hi Cielo,

Thanks so much for the recommendation and kind words. Shapthika will really appreciate this 😊

Glad everything felt quick and straightforward, and that you were happy with the offer.

We hope to see you again soon.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Great visit

Staff were very friendly was a great visit will definitely go back

May 12, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Laura,

Thanks for your kind words. So pleased you had a nice visit!

We look forward to seeing you again soon.

Prestige Pawnbrokers

Rated 5 out of 5 stars

★★★★★

★★★★★

I had some unwanted gold jewellery lying around and decided to take it into the shop. The team treated me really well from the moment I arrived — they were friendly, professional, and extremely helpful throughout the whole process. They explained everything clearly, gave my jewellery a proper assessment, and offered me a great deal that I was very happy with. Payment was made quickly and smoothly, which made the experience even better. It’s hard to find honest and trustworthy service these days, so I really appreciated how easy and comfortable they made everything. I would definitely use them again in the future and highly recommend them to anyone looking to sell their jewellery.

May 11, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hey Daniel,

Thank you for taking the time to share this, it really means a lot 😊

We’re so pleased you felt comfortable throughout and that everything was clear and easy from start to finish.

We’d be happy to help anytime, so we hope to see you again soon!

Rated 5 out of 5 stars

Selling old jewellery

I wanted to sell an old gold ring. I know there are plenty of online “send us your gold and we’ll send you the money” offering maybe more but I’d always steer clear of that type of dealer. Posh Pawn weighed my item, offered me a good price then went through the paperwork and ID checks, paid me cash and I was out of there in 20 minutes. All pretty easy really. I’d do it again.

May 9, 2026
Unprompted review
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Reply from Posh Pawn

Thanks for taking the time to share this. Really pleased to hear everything felt quick, straightforward and transparent.

Glad we could help, and we’d be happy to see you again anytime.

Prestige Pawnbrokers

Rated 5 out of 5 stars

I was looked after by a very nice young…

I was looked after by a very nice young lady called Shona who was very friendly and professional. I have terminal cancer and she made me feel very uncomfortable. I would recommend you to anyone who asked.
Jason teal

May 7, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Jason,

Thank you for taking the time to share this. Shona will really appreciate your kind words.

We’re glad you felt comfortable and well supported during your visit, it means a lot to us.

Wishing you all the very best, and thank you again for the recommendation.

Prestige Pawnbrokers

Rated 5 out of 5 stars

I found them on the Internet

I found them on the Internet, sent a message and in less than 2 minutes I got a call from them, the Richmond branch. I spoke with a lady who took me the whole process of who they are and what they do, what they take and don't take. I went to the shop on the same day. I was attended to promptly . The staff were friendly, efficient and yet official too. A real balance to work ethics . I was impressed as they put a smile on my face with the price offered for the item I took there .

May 9, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thank you for taking the time to leave such a lovely review.

We’re delighted to hear that our Richmond team responded so quickly and made the process clear from the start. It’s great to know you felt welcomed, attended to promptly and pleased with the offer made.

We really appreciate your kind words and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Sell my gold

I called in to sell some old gold jewellery, and the service was excellent, quick and efficient from start to finish.
Very pleased.

April 30, 2026
Unprompted review
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Reply from Posh Pawn

Thank you for your kind review. We're glad to hear you found the process quick, efficient, and straightforward from start to finish. It’s great to know you were pleased with the service, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

First visit here

First visit here, all very easy ,well explained and friendly.

April 24, 2026
Unprompted review
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Reply from Posh Pawn

Thank you for your review - we’re so pleased your first visit was a positive one.

It’s great to hear everything was clearly explained and that you found the team friendly and easy to deal with. We really appreciate you taking the time to share your experience and hope to see you again soon.

Rated 5 out of 5 stars

Professional and efficient service

I had a really positive experience with Prestige Manchester. Jackie was the person who helped me, and she was friendly, professional, and efficient throughout the whole process. The service was fair, quick, and hassle-free, which made everything very easy. I was really pleased with how smoothly everything was handled and would definitely use them again in the future. Highly recommended.

April 23, 2026
Unprompted review
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Reply from Posh Pawn

Thank you for your kind review - we’re delighted to hear you had such a positive experience with our Manchester store!

We’ll be sure to pass your feedback on to Jackie, who will be thrilled to know her friendly and professional service made the process smooth and hassle-free for you.

We really appreciate your recommendation and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Great experience with Prestige Pawnbrokers

The team at Prestige Pawnbrokers are so helpful and friendly. I have used them several times and each time the evaluation service has been very reasonable with a prompt and efficient payment system. I would highly recommend them.

April 22, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thank you for your continued trust in Prestige Pawnbrokers.

We’re delighted to hear that you’ve had consistently positive experiences with our team, and that our valuations and payment process have met your expectations each time. Your recommendation means a lot, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service!
Sharon was so helpful, and made my selling experience so straight forward.
Would highly recommend!
Thank you so much!

April 15, 2026
Unprompted review
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Reply from Posh Pawn

Hi Katherine 😊

Really appreciate you taking the time to leave this. Sharon will be so pleased to hear it!!

Thanks again for the recommendation.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Wonderful helpful staff in the…

Wonderful helpful staff in the Manchester store
Quick and easy process

April 14, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Amanda 😊
Thanks so much for your kind words. Great to hear everything felt quick and easy.

We’d love to see you again soon!

Prestige Pawnbrokers

Rated 4 out of 5 stars

This company is fair

This company is fair but I wouod say a huge difference in who serves you

My first contact a few weeks ago I did not find the staff very helpful or knowledgeable

Today I spoke to a very nice lady who was very helpful and we made a deal

I would say they are a fair company with offers on the low side for bags
I cannot comment on anything else they buy as it’s my first dealings with them

April 14, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Julie,

Thank you for your honest feedback. We really appreciate you sharing your experience.

We’re glad your recent visit went better and that we were able to reach a deal with you. We take consistency seriously, so your comments are helpful, and we'll share them with the team.

We hope to have the chance to assist you again in the future.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Very smooth and professional

Very smooth and professional, Theo was helpful and the communication was the top. I had a very expensive items and I trusted him to leave them with him so he can get a full price. Business transaction was very easy. Thank you. Nabil

April 13, 2026
Unprompted review
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Reply from Posh Pawn

Hi Nabil,

Thank you for your review 😊 Theo will really appreciate this!

Great to hear you’re happy with how everything was handled. We hope to see you again soon.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Lovely staff

Lovely staff, treated me with respect and privacy. Easy to deal with, speedy estimation of goods and after agreement, an equally quick settlement.

April 11, 2026
Unprompted review
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Reply from Posh Pawn

Hi,

We really appreciate you taking the time to leave this. Pleased to hear everything was straightforward and handled with care 😊

Prestige Pawnbrokers

Rated 5 out of 5 stars

I had a small amount of gold that was…

I had a small amount of gold that was no longer needed so I visited posh porn guildford I found the lady i was dealing with very professional and was surprised of what was offered i will vist again and would recommend you vist this shop before going elsewhere

April 11, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Keith,

We're really pleased we could help and that you were happy with the offer😊

We appreciate the recommendation and look forward to seeing you again.

Prestige Pawnbrokers

Rated 5 out of 5 stars

fast efficient and fair service

fast efficient and fair service, good communication and fully documented selling process. would highly recommend

April 10, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thank you for taking the time to leave this. Great to hear everything went smoothly!

We really appreciate the recommendation and hope to see you again soon.

Prestige Pawnbrokers

Rated 4 out of 5 stars

Maria at Hatton Gardens

Maria at Hatton Gardens could not have been more empathetic about my experience of purchasing a beautiful 'moi et toi' ring from the Gracechurch store.
She was professional, efficient and over delivered on service and timescale. Thank you, this purchase means so much to me.

February 19, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Karen

Thank you for sharing this. Maria will really appreciate your kind words!

Hope to see you again soon.

Prestige Pawnbrokers

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