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Posh Pawn Reviews 

779
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and welcoming, making every single store visit completely pleasant. Consumers really appreciate the fast and efficient service, noting that selling or pawning personal items is handled smoothly and transparently. Buyers also highlighted the fair pricing and excellent quality of products available in the shop. Some reviewers were not happy with the low payouts offered for their valuable pieces and felt dismissed when the locations were busy. A few people additionally mentioned that certain vintage items were heavily undervalued or rejected due to market conditions.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is consistently helpful, polite, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast transactions and... See more

Price

Reviewers highlight positive aspects of price, expressing great satisfaction with the competitive rates and... See more

User experience

Consumers find user experience to be exceptionally satisfying and smooth. Reviewers frequently highlight that... See more

Product

People report satisfaction with the product offerings and purchases. Reviewers describe the goods as arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed... See more

Company replied

Rated 5 out of 5 stars

I had a few watches that were gathering dust and not being worn so decided to take them to Prestige In Richmond. Justin was super helpful and it was all done same day from taking them in, having them... See more

Company replied

Rated 5 out of 5 stars

We visited Hatton Garden London where we were attended by Kasia, who was excellent, friendly and very efficient. I would definitely recommend this shop, especially if you are looking for a good pr... See more

Company replied

Rated 5 out of 5 stars

My Posh Pawn visit for the second time was dealing with Deanna. She was very nice, polite and helped me pawn a few items. I enjoy going to the Hatton Garden shop. All those shops with beautiful je... See more

Company replied


Company details

  1. Pawn Shop
  2. Car Finance and Loan Company
  3. Jeweler
  4. Jewelry Store
  5. Loan Agency
  6. Watch Store

About Posh Pawn

Written by the company

Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.

Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.

Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.

What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.

Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.

Buy, sell, loan today with Posh Pawn.


Contact info

Get an Instant Cash offer Today!

We provide a free valuation to sell / loan against your luxury goods.

4.8

Excellent

TrustScore 5 out of 5

779 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(779)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you for your kind service

Thank you for the excellent service, everything was perfect.

May 21, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Subhia,

We're delighted to hear that everything was perfect for you 😊

We hope to see you again soon.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Lovely friendly staff and a very professional service. I would recommend them to everyone xx

May 19, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Paula,

Such a lovely review, thank you. Great to hear you felt welcomed and well looked after 😊

Prestige Pawnbrokers

Rated 5 out of 5 stars

I had the best experience here…

I had the best experience here specifically with Deanna, she took great care of me and the turnaround time is amazing. Thank you again i’ll definitely be back!

May 18, 2026
Unprompted review
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Reply from Posh Pawn

Hi Danni,

So pleased you had a great experience. Deanna will be really happy to see this.

Glad everything was turned around quickly, and we’ll be here when you’re ready to come back 😊

Prestige Pawnbrokers

Rated 5 out of 5 stars

I had a great experience

I had a great experience, Delma is extremely helpful and incredibly knowledgeable.
This my second time doing business with Posh Pawn. Payout is really quick, I highly recommend!

May 12, 2026
Unprompted review
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Reply from Posh Pawn

Hi Stanley,

Lovely to have you back again. Delma will be delighted to hear this!

Great to know everything was handled quickly and that you had a nice experience.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Great service

I was made to feel comfortable and able to decided when I had all the facts whether I wanted to sell my old gold jewellery. Great service from Adeel, thank you!

May 15, 2026
Unprompted review
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Reply from Posh Pawn

Hi,

We're really pleased you felt comfortable throughout. That’s so important to us!

Adeel will be glad to hear your feedback. Thanks again for choosing us.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Great experience

I had a great experience with this pawnshop when selling my jewelries. The whole process was fast and easy, and Shapthika who assisted me was very friendly and professional. They also offered me a very good price, which I really appreciated. Highly recommended if you’re looking for honest service and fair value!

May 13, 2026
Unprompted review
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Reply from Posh Pawn

Hi Cielo,

Thanks so much for the recommendation and kind words. Shapthika will really appreciate this 😊

Glad everything felt quick and straightforward, and that you were happy with the offer.

We hope to see you again soon.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Great visit

Staff were very friendly was a great visit will definitely go back

May 12, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Laura,

Thanks for your kind words. So pleased you had a nice visit!

We look forward to seeing you again soon.

Prestige Pawnbrokers

Rated 5 out of 5 stars

★★★★★

★★★★★

I had some unwanted gold jewellery lying around and decided to take it into the shop. The team treated me really well from the moment I arrived — they were friendly, professional, and extremely helpful throughout the whole process. They explained everything clearly, gave my jewellery a proper assessment, and offered me a great deal that I was very happy with. Payment was made quickly and smoothly, which made the experience even better. It’s hard to find honest and trustworthy service these days, so I really appreciated how easy and comfortable they made everything. I would definitely use them again in the future and highly recommend them to anyone looking to sell their jewellery.

May 11, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hey Daniel,

Thank you for taking the time to share this, it really means a lot 😊

We’re so pleased you felt comfortable throughout and that everything was clear and easy from start to finish.

We’d be happy to help anytime, so we hope to see you again soon!

Rated 5 out of 5 stars

Selling old jewellery

I wanted to sell an old gold ring. I know there are plenty of online “send us your gold and we’ll send you the money” offering maybe more but I’d always steer clear of that type of dealer. Posh Pawn weighed my item, offered me a good price then went through the paperwork and ID checks, paid me cash and I was out of there in 20 minutes. All pretty easy really. I’d do it again.

May 9, 2026
Unprompted review
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Reply from Posh Pawn

Thanks for taking the time to share this. Really pleased to hear everything felt quick, straightforward and transparent.

Glad we could help, and we’d be happy to see you again anytime.

Prestige Pawnbrokers

Rated 5 out of 5 stars

I was looked after by a very nice young…

I was looked after by a very nice young lady called Shona who was very friendly and professional. I have terminal cancer and she made me feel very uncomfortable. I would recommend you to anyone who asked.
Jason teal

May 7, 2026
Unprompted review
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Reply from Posh Pawn

Hi Jason,

Thank you for taking the time to share this. Shona will really appreciate your kind words.

We’re glad you felt comfortable and well supported during your visit, it means a lot to us.

Wishing you all the very best, and thank you again for the recommendation.

Prestige Pawnbrokers

Rated 5 out of 5 stars

I found them on the Internet

I found them on the Internet, sent a message and in less than 2 minutes I got a call from them, the Richmond branch. I spoke with a lady who took me the whole process of who they are and what they do, what they take and don't take. I went to the shop on the same day. I was attended to promptly . The staff were friendly, efficient and yet official too. A real balance to work ethics . I was impressed as they put a smile on my face with the price offered for the item I took there .

May 9, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thank you for taking the time to leave such a lovely review.

We’re delighted to hear that our Richmond team responded so quickly and made the process clear from the start. It’s great to know you felt welcomed, attended to promptly and pleased with the offer made.

We really appreciate your kind words and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Sell my gold

I called in to sell some old gold jewellery, and the service was excellent, quick and efficient from start to finish.
Very pleased.

April 30, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thank you for your kind review. We're glad to hear you found the process quick, efficient, and straightforward from start to finish. It’s great to know you were pleased with the service, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

First visit here

First visit here, all very easy ,well explained and friendly.

April 24, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thank you for your review - we’re so pleased your first visit was a positive one.

It’s great to hear everything was clearly explained and that you found the team friendly and easy to deal with. We really appreciate you taking the time to share your experience and hope to see you again soon.

Rated 5 out of 5 stars

Professional and efficient service

I had a really positive experience with Prestige Manchester. Jackie was the person who helped me, and she was friendly, professional, and efficient throughout the whole process. The service was fair, quick, and hassle-free, which made everything very easy. I was really pleased with how smoothly everything was handled and would definitely use them again in the future. Highly recommended.

April 23, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thank you for your kind review - we’re delighted to hear you had such a positive experience with our Manchester store!

We’ll be sure to pass your feedback on to Jackie, who will be thrilled to know her friendly and professional service made the process smooth and hassle-free for you.

We really appreciate your recommendation and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Great experience with Prestige Pawnbrokers

The team at Prestige Pawnbrokers are so helpful and friendly. I have used them several times and each time the evaluation service has been very reasonable with a prompt and efficient payment system. I would highly recommend them.

April 22, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thank you for your continued trust in Prestige Pawnbrokers.

We’re delighted to hear that you’ve had consistently positive experiences with our team, and that our valuations and payment process have met your expectations each time. Your recommendation means a lot, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service!
Sharon was so helpful, and made my selling experience so straight forward.
Would highly recommend!
Thank you so much!

April 15, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Katherine 😊

Really appreciate you taking the time to leave this. Sharon will be so pleased to hear it!!

Thanks again for the recommendation.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Wonderful helpful staff in the…

Wonderful helpful staff in the Manchester store
Quick and easy process

April 14, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Amanda 😊
Thanks so much for your kind words. Great to hear everything felt quick and easy.

We’d love to see you again soon!

Prestige Pawnbrokers

Rated 4 out of 5 stars

This company is fair

This company is fair but I wouod say a huge difference in who serves you

My first contact a few weeks ago I did not find the staff very helpful or knowledgeable

Today I spoke to a very nice lady who was very helpful and we made a deal

I would say they are a fair company with offers on the low side for bags
I cannot comment on anything else they buy as it’s my first dealings with them

April 14, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Julie,

Thank you for your honest feedback. We really appreciate you sharing your experience.

We’re glad your recent visit went better and that we were able to reach a deal with you. We take consistency seriously, so your comments are helpful, and we'll share them with the team.

We hope to have the chance to assist you again in the future.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Very smooth and professional

Very smooth and professional, Theo was helpful and the communication was the top. I had a very expensive items and I trusted him to leave them with him so he can get a full price. Business transaction was very easy. Thank you. Nabil

April 13, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Nabil,

Thank you for your review 😊 Theo will really appreciate this!

Great to hear you’re happy with how everything was handled. We hope to see you again soon.

Prestige Pawnbrokers

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