I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We visited Hatton Garden London where we were attended by Kasia, who was excellent, friendly and very efficient. I would definitely recommend this shop, especially if you are looking for a good pr... See more
My Posh Pawn visit for the second time was dealing with Deanna. She was very nice, polite and helped me pawn a few items. I enjoy going to the Hatton Garden shop. All those shops with beautiful je... See more
Company replied
I had a few watches that were gathering dust and not being worn so decided to take them to Prestige In Richmond. Justin was super helpful and it was all done same day from taking them in, having them... See more
Company replied
Company details
About Posh Pawn
Written by the company
Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.
Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.
Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.
What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.
Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.
Buy, sell, loan today with Posh Pawn.
Contact info
164-166 High St, GU1 3HW, Guildford, United Kingdom
- 020 7405 6664
- info@prestigepawnbrokers.co.uk
- prestigepawnbrokers.co.uk
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4.8
Excellent
777 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 48 hours
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Excellent and professional service
Dealt with the branch manager Justin, absolutely fantastic service, extremely professional. Gave me an acceptable price and completed the entire transaction within 2 hours as well as following up to check I had received all the relevant docs and funds.
I would throughly recommend Prestige Pawnbrokers!
June 19, 2026
Unprompted review
Reply from Posh Pawn
Hi Sylvester,
Thank you for your review. It’s great to hear everything was completed quickly and that you felt well looked after throughout the process.
Justin will be really pleased to hear your feedback, and we truly appreciate the recommendation.
Prestige Pawnbrokers
Manager
Sue, the manager was very helpful & knowledgeable. Relaxed professional service & competitive price offered. Thank you for making the transaction so easy.
June 18, 2026
Unprompted review
Reply from Posh Pawn
Hi Susan,
Thanks for the lovely feedback. Sue will be glad to know she could help.
Prestige Pawnbrokers
Great service from Kasia
Kasia was incredibly helpful with my transaction at Posh Pawn. From the moment I arrived, she was friendly, professional, and knowledgeable. She took the time to explain everything clearly, answered all of my questions, and made the entire process smooth and stress-free. Her excellent customer service and attention to detail gave me confidence throughout the transaction. Kasia went above and beyond to ensure I had a positive experience, and I truly appreciate her assistance
June 18, 2026
Unprompted review
Reply from Posh Pawn
Hi Shara,
This is really lovely to read, thank you. Kasia will be so pleased to know she made the process feel easy and comfortable for you.
We really appreciate you sharing your experience again.
Prestige Pawnbrokers
Reply from Posh Pawn
Hi,
Thanks for your feedback, great to hear everything was handled efficiently.
We appreciate you choosing us.
Prestige Pawnbrokers
I Would like to report how extremely…
I Would like to report how extremely helpful your assistance was when I went in to the Richmond Branch ,
I went in the shop, she welcome me in and we started a guessing game as to where we were from . Me being black and her a brown completion , I try to guess which country she was born.
After that she help me to decide which hand bag was correct to buy .
If it was not for her helpfulness I would not have bought the hand bag .
June 15, 2026
Unprompted review
Reply from Posh Pawn
Hi Bart,
Thank you for taking the time to share your experience. We’re really pleased to hear you felt welcomed and supported during your visit.
It’s great to know the team could help you find the right bag, and we hope you enjoy it.
Prestige Pawnbrokers
Hi service and professional
Slightly long wait but other than that everything was concise and professional
June 11, 2026
Unprompted review
Reply from Posh Pawn
Hi Sue,
Thanks for your feedback. Sorry for the slight wait, we always aim to give each person the time and attention they need. We appreciate your patience.
Please visit again!
Prestige Pawnbrokers
Incredibly helpful and respectful great…
Incredibly helpful and respectful great and concise valuation would definitely recommend using them, Nigel was great good price
June 12, 2026
Unprompted review
Reply from Posh Pawn
Hi,
Great to hear you felt well looked after. Nigel will be pleased to know you were happy with everything.
Thanks for the recommendation.
Very professional - recommended
Very professional, courteous and fair pricing. Gave advice that didn’t advance their own interests but rather was the best advice for me. Very impressed.
June 12, 2026
Unprompted review
Reply from Posh Pawn
Hi Neil,
Thank you for sharing this. We always aim to give helpful and, most importantly, honest advice, so we’re glad you were happy with your experience.
Thanks again,
Prestige Pawnbrokers
I recently took my Rolex to Posh Pawn…
I recently took my Rolex to Posh Pawn to have it resized, and I couldn’t be happier with the service. The staff were professional, knowledgeable, and handled my watch with great care. The resizing was done quickly and accurately, and the fit is now perfect. They took the time to make sure I was completely satisfied before I left. It’s not always easy to trust someone with a valuable watch, but they made the whole experience comfortable and stress-free. Highly recommend!!
June 10, 2026
Unprompted review
Reply from Posh Pawn
Hi Nancy,
Thanks for trusting us with your Rolex. We’re so pleased to hear the fit came out just right and that everything was handled with care 😊
Prestige Pawnbrokers
Wonderful experience and service
Wonderful experience and service. All dealt within 48 hours from enquiry, visit to the Richmond branch and sale confirmed. Thank you for a smooth transaction.
June 2, 2026
Reply from Posh Pawn
Hi Wildberks,
Thanks for your review. We always aim to keep things quick and efficient, so it’s great to hear the Richmond team delivered that for you!
You’re always welcome back!
Prestige Pawnbrokers
Thanks to Sharon and all the team for…
Thanks to Sharon and all the team for helping me achieve another success 👌
You all have been great. Thank you.
Matteo
June 9, 2026
Unprompted review
Reply from Posh Pawn
Hi Matteo,
Always good to hear from you. We really appreciate you coming back to us, and we're glad we could help again.
Prestige Pawnbrokers
Excellent service
Excellent service, actually took my diamond bracelet to Mays Pawnbrokers and they said it was fake, took it to prestige, confirmed it was real with an XRF X-ray and payment into my bank in 3 hours, more than pleased with their customer service.
June 9, 2026
Unprompted review
Reply from Posh Pawn
Hi Sheamus,
Unfortunately, situations like that happen all too often, so we’re really glad you came to us for a second opinion.
Good to know everything was confirmed and sorted quickly for you.
Prestige Pawnbrokers
Visted Loughton today
Visted Loughton today, Charlotte was very helpful and the process was quite quick managed to sort out my problem it was nice to have a friendly face.
June 9, 2026
Unprompted review
Reply from Posh Pawn
Hi Sara,
Nice to hear your visit went well. Charlotte will be happy to know she could help.
Glad it all came together quickly for you.
Prestige Pawnbrokers
Fantastic.
June 4, 2026
Unprompted review
Reply from Posh Pawn
Thank you for the five-star review!! We really appreciate it.
Prestige Pawnbrokers
Had the most fantastic experience with…
Had the most fantastic experience with Deanna and her colleagues; very professional, efficient and above all an absolute pleasure to speak to. Bag authentication was completed very fast - on the same day, so cannot recommend this place enough - I went there relatively last minute and had the most outstanding experience and outcome. Would definitely recommend to anyone and come back in the future. Thank you!
June 4, 2026
Unprompted review
Reply from Posh Pawn
Hi Angelina,
This is lovely to read, thank you. Deanna and the team will be so pleased to hear this 😊
Great to know everything was handled quickly for you, especially at short notice. We really appreciate the recommendation.
Prestige Pawnbrokers
First visit to a Pawn Brokers
First visit to a Pawn Brokers - Selling and then Pawning
The two staff were exceptional and explained everything I needed to know. I was made to feel extremely comfortable and valued.
I was really happy with both offers.
I have and will recommend you to my friends.
If needed I will definitely return.
Thanks
Nick
April 9, 2026
Unprompted review
Reply from Posh Pawn
Hi Nick,
Thanks for sharing this. Really glad your first visit felt comfortable and that everything was clearly explained.
Great to hear you were happy with the offers, and we really appreciate the recommendation.
Prestige Pawnbrokers
Excellent Service
I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed the whole process, and the sale, keeping me updated throughout. She kindly, clearly and compassionately communicated with me at every stage of the journey. It's quite an emotional process parting with precious items and memories. Kathy made it feel as smooth and easy as possible. I also learned interesting things along the way. I can thoroughly recommend Posh Pawn in Richmond.
May 22, 2026
Unprompted review
Reply from Posh Pawn
Hi Mina,
Thank you for taking the time to share this. We really understand how personal these moments can be, and it’s lovely to hear that Kathy made the process feel more comfortable.
She’ll be so pleased to read this. We truly appreciate the recommendation!
Prestige Pawnbrokers
What a good experience visiting Posh…
What a good experience visiting Posh Pawn
Very friendly and Mark the Jeweller was so knowledgable and caring and kind
Would highly recommend
May 26, 2026
Unprompted review
Reply from Posh Pawn
Hi Maggie,
Really nice to hear this, thank you. Mark will be glad to know he made such a good impression 😊
We hope to see you again soon.
Prestige Pawnbrokers
Thank you for your kind service
Thank you for the excellent service, everything was perfect.
May 21, 2026
Unprompted review
Reply from Posh Pawn
Hi Subhia,
We're delighted to hear that everything was perfect for you 😊
We hope to see you again soon.
Prestige Pawnbrokers
Great helpfull staff will use again
May 18, 2026
Reply from Posh Pawn
Thanks for this, really glad you had a good experience with the team.
We look forward to seeing you again.
Prestige Pawnbrokers
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