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Posh Pawn Reviews 

779
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and welcoming, making every single store visit completely pleasant. Consumers really appreciate the fast and efficient service, noting that selling or pawning personal items is handled smoothly and transparently. Buyers also highlighted the fair pricing and excellent quality of products available in the shop. Some reviewers were not happy with the low payouts offered for their valuable pieces and felt dismissed when the locations were busy. A few people additionally mentioned that certain vintage items were heavily undervalued or rejected due to market conditions.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is consistently helpful, polite, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast transactions and... See more

Price

Reviewers highlight positive aspects of price, expressing great satisfaction with the competitive rates and... See more

User experience

Consumers find user experience to be exceptionally satisfying and smooth. Reviewers frequently highlight that... See more

Product

People report satisfaction with the product offerings and purchases. Reviewers describe the goods as arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed... See more

Company replied

Rated 5 out of 5 stars

I had a few watches that were gathering dust and not being worn so decided to take them to Prestige In Richmond. Justin was super helpful and it was all done same day from taking them in, having them... See more

Company replied

Rated 5 out of 5 stars

We visited Hatton Garden London where we were attended by Kasia, who was excellent, friendly and very efficient. I would definitely recommend this shop, especially if you are looking for a good pr... See more

Company replied

Rated 5 out of 5 stars

My Posh Pawn visit for the second time was dealing with Deanna. She was very nice, polite and helped me pawn a few items. I enjoy going to the Hatton Garden shop. All those shops with beautiful je... See more

Company replied


Company details

  1. Pawn Shop
  2. Car Finance and Loan Company
  3. Jeweler
  4. Jewelry Store
  5. Loan Agency
  6. Watch Store

About Posh Pawn

Written by the company

Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.

Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.

Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.

What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.

Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.

Buy, sell, loan today with Posh Pawn.


Contact info

Get an Instant Cash offer Today!

We provide a free valuation to sell / loan against your luxury goods.

4.8

Excellent

TrustScore 5 out of 5

779 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(779)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely staff

Lovely staff, treated me with respect and privacy. Easy to deal with, speedy estimation of goods and after agreement, an equally quick settlement.

April 11, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi,

We really appreciate you taking the time to leave this. Pleased to hear everything was straightforward and handled with care 😊

Prestige Pawnbrokers

Rated 5 out of 5 stars

I had a small amount of gold that was…

I had a small amount of gold that was no longer needed so I visited posh porn guildford I found the lady i was dealing with very professional and was surprised of what was offered i will vist again and would recommend you vist this shop before going elsewhere

April 11, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Keith,

We're really pleased we could help and that you were happy with the offer😊

We appreciate the recommendation and look forward to seeing you again.

Prestige Pawnbrokers

Rated 5 out of 5 stars

fast efficient and fair service

fast efficient and fair service, good communication and fully documented selling process. would highly recommend

April 10, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thank you for taking the time to leave this. Great to hear everything went smoothly!

We really appreciate the recommendation and hope to see you again soon.

Prestige Pawnbrokers

Rated 4 out of 5 stars

Maria at Hatton Gardens

Maria at Hatton Gardens could not have been more empathetic about my experience of purchasing a beautiful 'moi et toi' ring from the Gracechurch store.
She was professional, efficient and over delivered on service and timescale. Thank you, this purchase means so much to me.

February 19, 2026
Unprompted review
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Reply from Posh Pawn

Hi Karen

Thank you for sharing this. Maria will really appreciate your kind words!

Hope to see you again soon.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Very friendly very efficient

Very friendly very efficient. Good explanation of the process.

April 4, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi David,

Really appreciate you taking the time to leave this. Glad everything felt smooth and easy from start to finish. That’s exactly what we aim for 😊

All the best,


Prestige Pawnbrokers

Rated 5 out of 5 stars

Great experience

I had a great experience picking up a Cartier watch in the Chelsea branch. Brilliant customer service and product exactly as advertised - very happy.

April 4, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Phineas,

Thanks for the kind words. It’s lovely to hear you had a good experience in Chelsea, and a great choice with the Cartier!

Hope to see you again soon!

Prestige Pawnbrokers

Rated 5 out of 5 stars

Professional team

I bought a bag from the Chelsea store. Sharon and her team were very professional, knowledgeable, and patient (I couldn’t decide which bag I wanted!). They made this a wonderful experience

April 2, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thanks so much for this 😊 Sharon and the team will really appreciate it!

Enjoy the bag and hope to see you again 👜

Prestige Pawnbrokers

Rated 5 out of 5 stars

I went to the shop today to sell a coin…

I went to the shop today to sell a coin we had the young lady was very helpful and she gave me a good price

April 1, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Derek,

Thanks for coming in 😊 Really glad we could help and that you were happy with the price.

You’re welcome back anytime.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Great swift service

Great swift service, from Vilma, Amy and Sharma, as the Loughton, Essex branch.
Very transparent and made me feel at ease with an item which I had strong sentimental attachment to,
Also returning to collect was very quick and stressfree.
Highly recommend

March 30, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Omar

Thanks for the great feedback.

We know how important those items can be, so it’s good to hear you felt comfortable throughout😊

We’d be happy to help again anytime.

Prestige Pawnbrokers

Rated 5 out of 5 stars

The staff are very easy to talk to and…

The staff are very easy to talk to and very knowledgeable about the items i bought in, never felt rushed or not listened to, All completed within the day, very fair with prices and will explain the whole process to you, very satisfied and would recommend. Thank you

March 26, 2026
Unprompted review
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Reply from Posh Pawn

Hi Martyn,

Thanks for taking the time to leave this. Really pleased you felt comfortable and well looked after.

Great to hear everything was sorted on the same day too!!

Prestige Pawnbrokers

Rated 5 out of 5 stars

Justin was brilliant

Justin was brilliant. Highly recommend posh pawn. Will go back definitely!

March 16, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Professional and extremely helpful

The staff were extremely professional, helpful and efficient. Marta explained the company’s terms very clearly and it was a pleasure dealing with her

March 10, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Wonderful staff, wonderful service!

Wonderful staff, every single one is very kind, very friendly and very efficient and professional. It’s been a real delight dealing with you all -thank you so much - 10/10! 😊

March 7, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Having never been to a Pawn broker…

Having never been to a Pawn broker before I didn’t know what to expect. The whole process was easy and straightforward and the different steps were clearly explained to me. The whole process was very professional and the price I was offered was very competitive in comparison to other jewellers in the area. The payment arrived within hours of completing the transaction, would thoroughly recommend.

March 6, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

They are professional, frank and upfront.

They are professional, frank and upfront - about what they can and can’t do or offer. One must also understand, that it is a business that needs to make some margin. Justin @ Richmond branch was very helpful & accommodating. He got an old stone out of my grandfather’s ring from 60s in original condition. Then gave a competitive offer for the gold that I accepted and got paid swiftly. Highly recommended.

December 23, 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Professional and knowledgeable staff

I went to the Guildford store and was impressed with the service I received I had some gold jewellery I wanted to sell The lady was very knowledgeable and helpful
Best price received I wouldn't hesitate to go back and buy or sell

February 23, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

I had a gents gold and diamond ring to…

I had a gents gold and diamond ring to sell on behalf of my brother in law and after speaking to some other buyers I settled on Posh Pawn , I was put through to Sharna at the Loughton store and it couldn’t have gone any better , Sharna was prompt professional and very fair with the offer we received ! We posted the item to the Loughton store on the Monday and the money was in my brother in laws account by end of business the next day !
5 ⭐ service .

February 16, 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

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