Having used your company before I keep returning regularly, as I know I will be looked after efficiency. The booking process was seamless from start to finish.Friendly knowledgeable staff and every de... See more
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Review summary
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Reviews shaping this summary
The service we got was outstanding. We booked our trip through Dawn Conway and she was brilliant. Nothing was ever a problem and her input and advice were spot on. We cannot thank her and Sharon enoug... See more
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Thank you Amanda Anderson for your patience n expertise. I went into Cassidy travels with a plan to join some U K members of our family for a hen's party in Rome. I also wanted to extend my holiday w... See more
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I've never used Cassidy Travel and I'm so glad I did this time around! WE've just booked our holiday and Rachel couldn't have been nicer and more accomodating. She helped us find a family holiday that... See more
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Company details
Written by the company
Ireland's #1 Travel Agents Irelands Award-winning travel experts: book your holiday with confidence. With over 40 years of experience, Cassidy Travel is Ireland’s leading local travel agent. Voted 2024 Irish Travel Trade Travel Agency of the Year
Contact info
24 Liffey St. Lower, North City, Dublin 1, D01 F1W1, Dublin, Ireland
- 0818 332500
- customerservices@cassidytravel.ie
- cassidytravel.ie
4.9
Excellent
18K reviews
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Reply from Cassidy Travel
Dear Caitlin,
Thank you for your wonderful feedback! We're delighted to hear that you found our team to be so helpful and kind. We truly appreciate your positive words.
Kind regards,
Cassidy Travel
daire at the swords branch was very…
daire at the swords branch was very helpful and friendly
September 13, 2026
Reply from Cassidy Travel
Dear Avena,
Thank you for your wonderful review! We are so pleased to hear that you found our team member at the Swords branch to be very helpful and friendly. We truly appreciate your kind words.
Kind regards,
Cassidy Travel
Great service
I told the lady what I wanted and it has lived up to my expectations.
September 14, 2026
Reply from Cassidy Travel
Dear Martina,
We're so glad to hear that we met your expectations. We appreciate your wonderful feedback!
Kind regards,
Cassidy Travel
Very helpful staff
As always the staff is very helpful and found the perfect place for us ,looking forward to the holiday
September 14, 2026
Reply from Cassidy Travel
Dear Tina,
Thank you for your amazing review! We're so pleased to hear that our team was very helpful in finding the perfect place for your upcoming holiday. We hope you have a fantastic time!
Kind regards,
Cassidy Travel
Staff are always attractive to your…
Staff are always attractive to your requirements and helpful in their suggestions.
September 17, 2026
Reply from Cassidy Travel
Dear Barry,
Thank you for your very kind five-star review! We're so pleased to hear that our team is always attentive to your needs and provides helpful suggestions. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Experienced staff who develop a…
Experienced staff who develop a relationship with repeat customers. Tailoring advice and options accordingly.
In our case , particularly Lisa Walsh and all other staff at Swords outlet, Pavilions.
September 14, 2026
Reply from Cassidy Travel
Dear Customer,
We are so happy to hear about your positive experience with our team! It's wonderful to know that our staff are building strong relationships and providing tailored advice. We truly appreciate your kind words and valuable feedback.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Greg,
Thank you for your brilliant feedback! We're delighted to hear that you found our team to be very helpful and excellent at explaining things. We truly appreciate your kind words.
Kind regards,
Cassidy Travel
Used the link in an email to get to…
Used the link in an email to get to your site. Was able to find what I was looking for but used the chat to confirm.
Good experience
September 21, 2026
Reply from Cassidy Travel
Dear David,
We're so glad to hear you found what you needed and that our chat support was helpful! We appreciate you taking the time to share your positive experience with us.
Kind regards,
Cassidy Travel
Linda in Blanchardstown office was very…
Linda in Blanchardstown office was very helpful in booking my 1st cruise
September 21, 2026
Reply from Cassidy Travel
Dear Neville,
Thank you for your very kind review! We're delighted to hear that our team member in the Blanchardstown office was so helpful in booking your first cruise.
We strive to make the booking process as smooth and enjoyable as possible, and your feedback is truly appreciated. We hope you have a fantastic cruise!
Kind regards,
Cassidy Travel
staff very helpful and quick got back…
staff very helpful and quick got back to me straigt away no problems
September 21, 2026
Reply from Cassidy Travel
Dear Patrick,
Thank you for your amazing five-star review! We are so pleased to hear that our staff was very helpful and got back to you quickly, ensuring a smooth experience. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
As usual I never got any where else…
As usual I never got any where else .only casidy and deal with lisa .nothing wrong with the other staff. Im just so use to lisa and she never fails. Brilliant staff all round in swords
September 21, 2026
Reply from Cassidy Travel
Dear Willie,
Thank you so much for your wonderful review! We are absolutely delighted to hear about your positive experiences and continued loyalty.
It's fantastic to know that our team consistently provides excellent service. We truly appreciate your kind words and look forward to assisting you again.
Kind regards,
Cassidy Travel
Excellent details from agent Jenny…
Excellent details from agent Jenny Carolan.
So polite
September 21, 2026
Reply from Cassidy Travel
Dear Customer,
Thank you so much for your lovely review! We're delighted to hear that our team member provided such excellent details and was so polite. We appreciate your kind words!
Kind regards,
Cassidy Travel
We were very happy
We were very happy, as soon as we walked into the Cassidy we were greeted by Dillon with a smile, he was good not pushey, help us pick out holiday, looking forward to the holiday.
September 14, 2026
Reply from Cassidy Travel
Dear Customer,
Thank you for your wonderful review! We're so pleased to hear that our colleague provided such a welcoming and helpful experience, assisting you in choosing your holiday.
We hope you have a fantastic trip!
Kind regards,
Cassidy Travel
Aishling Reilly was extremely helpful…
Aishling Reilly was extremely helpful and obliging despite being very busy with other customers, she remained calm and took the time to explain the different room options and flights etc.
I always go to Cassidys to book trips/holidays - there is nothing like the personal touch.
September 19, 2026
Reply from Cassidy Travel
Dear Beatrice,
Thank you so much for your wonderful review! We're absolutely delighted to hear that our team member was extremely helpful and obliging, even when busy.
It's great to know that they remained calm and took the time to explain all the options. We truly appreciate your loyalty and kind words about the personal touch we provide.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Janice,
Thank you very much for sharing your kind words and generous rating, we really appreciate it!
Kind regards,
Cassidy Travel
The girl was very helpful and knew…
The girl was very helpful and knew exactly what my 90 year old mother needed
September 20, 2026
Reply from Cassidy Travel
Dear Siobhan,
Thank you for your fantastic five-star review! We're so pleased to hear that our team member was very helpful and understood your mother's needs perfectly. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
I have a lovely lady called Shelly,who…
I have a lovely lady called Shelly,who made everything so easy.
September 20, 2026
Reply from Cassidy Travel
Dear Sharon,
Thank you for your wonderful five-star review! We are so pleased to hear that our team member made everything so easy for you. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
A big thank you to Natalie
A big thank you to Natalie, always there with options and support as booking a trip end to end is not easy trying to get it right. Thank you as always xx
September 13, 2026
Reply from Cassidy Travel
Dear Rhona,
Thank you for your lovely feedback! We are so pleased to hear that our colleague was always there with options and support, making the process of booking your trip easier. We truly appreciate your kind words.
Kind regards,
Cassidy Travel
Service at its best.
Having used your company before I keep returning regularly, as I know I will be looked after efficiency. The booking process was seamless from start to finish.Friendly knowledgeable staff and every detail explained well.I highly recommend this company and this was at Blanchetown centre officeJust a note that I went to the Tallaght office last April with query re booking and a member was to contact me with details the next day with some info but never got back to me.However I still trust you fully with my bookings..
September 19, 2026
Reply from Cassidy Travel
Dear Margaret,
We're so happy to hear about your consistently positive experiences with us, especially your recent seamless booking at our Blanchetown office.
We truly appreciate your loyalty and kind words about our friendly and knowledgeable staff.
We are, however, concerned to learn about the unaddressed query from your visit to the Tallaght office last April. We value your trust and are always working to ensure consistent service across all our locations.
Kind regards,
Cassidy Travel
Thank you Amanda Anderson for your…
Thank you Amanda Anderson for your patience n expertise. I went into Cassidy travels with a plan to join some U K members of our family for a hen's party in Rome. I also wanted to extend my holiday with a beach holiday nearby. Amanda listened n booked me a perfect holiday. No hassle, no drama. She is amazing. Thank you so much xx
September 19, 2026
Reply from Cassidy Travel
Dear Marion,
We're absolutely thrilled to hear that our team member was able to craft such a perfect and stress-free holiday experience for you.
It's wonderful to know that your plans for the hen party and your extended beach holiday were handled with such expertise and care. Thank you for sharing your lovely feedback!
Kind regards,
Cassidy Travel
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