castleassociates.org.uk Reviews 

317
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was really apprehensive about using these services to engage a Union Rep as I’d never been in this position. However, my experience Using Castle has been excellent. Firstly the service from... See more

Company replied

Rated 5 out of 5 stars

Ash was incredibly supportive, knowledgeable and a true expert in the field. During a very difficult time with my employer, he knew all the right questions to ask and exposed HR failings in the compan... See more

Company replied

Rated 5 out of 5 stars

Excellent first class professional help & advice from Castle Associate's, answered my redundancy query quickly, clearly & efficiently. Getting nowhere on the websites so thought I'd try the personal t... See more

Rated 5 out of 5 stars

Excellent Representation My initial contact and conversation with Castle associates, was a very helpful receptionist who was very reassuring and quickly had arranged a call back with the Un... See more

Company replied

Company details

  1. Employment Consultant

Written by the company

We offer specialist employment law support, advice, and representation to help employees facing difficult situations at work, throughout the UK. We can provide a Trade Union Representative for Non-Members. Don't worry if you're not a member of a union, our fully qualified and experienced Trade Union representatives are on hand to help you with any concerns you may have with your employer and any issues you may face while in employment. We offer a 'pay as you go' service


Contact info

4.8

Excellent

TrustScore 5 out of 5

317 reviews

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4.8

All reviews

(317)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Just the help I needed

Lyndsey was very efficient and professional. Felt completely overwhelmed with a disciplinary process that I had to deal with and she completely put me at ease and gave me the confidence and belief in my abilities to pursue a grievance.

March 19, 2018
Unprompted review
Rated 5 out of 5 stars

Thank you for the great advice

Thank you for the great advice. Was feeling a bit desperate when I called but felt a lot better after speaking to the advisor. I now know where to start with looking for advice on how to resolve my issues.

March 19, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Advice

I contacted Castle Associates regarding a grievance I was having at work, the advice they gave me was great. They were very knowledgeable, polite and understanding. I would highly recommend them for anyone looking for employment advice.

March 17, 2018
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Castle

I would highly recommend Castle, it was my first time ever using legal advice and I must say the level of service provided was exceptional. I instantly felt reassured and confident after having spoken with Castle Associates, I have even recommended my family and friends.

February 2, 2018
Unprompted review
Rated 5 out of 5 stars

Spoke with Castle for a friend and …

Spoke with Castle for a friend and wished that I had spoken with them long before my friend resigned. My friend would have been a 100% on top with his issues a work.
Lindsey was very pleasant and highly passionate about her knowledge of employment matters.

January 16, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended, wouldn’t go anywhere else now

Highly recommended. Lyndsey was very nice, asked pointed questions and gave me the answers I needed very quickly, will definitely be returning if I need further advice.

I initially contacted 4 solicitors all of whom offered an initial free consultation, all who then got me to fill in forms and answer questions.. to then be told I didn’t qualify for the free consultation! they wanted to charge £250-£450 for their time and advice !

January 10, 2018
Unprompted review
Rated 5 out of 5 stars

After speaking to Nash he was very …

After speaking to Nash he was very helpful and advised me on my next move he went through my options and told me my entitlements! Nash was very informative and thorough and made me aware of any help available to me should I need it. I won't hesitate on calling him back. Very good service

January 4, 2018
Unprompted review
Rated 4 out of 5 stars

Exceptional service. World class.

First time I have ever been in this situation where I needed help and advice. Lyndsey was extremely helpful and friendly and professional and gave me the best possible advice I could ask for with no delay. There was no waiting at all... if I ever need help or advice or someone to take my case if I ever have one. I will be definitely be using this company purely thanks to Lyndsey..... and I will recommend all my friends and family to use this company too. Thank you to Lyndsey for all her help and support. I give 5 stars any day

December 19, 2017
Unprompted review
Rated 5 out of 5 stars

Thank you Lyndsey

I spoke to Lyndsey who was extremely experienced and supportive through my grievance case. Her extent of knowledge has allowed me to get to the best place possible. She is extremely professional - Thank you Lyndsey.

December 12, 2017
Unprompted review
Rated 5 out of 5 stars

I was happy that I was not alone

I was happy that I was not alone. I felt awful and discomforted. Lyndsey was soothing, effective and very reassuring. Her advice to me reflected my own belief in me and that what I was feeling was indeed not exaggerated. I felt the courage of my convictions after that conversation

December 5, 2017
Unprompted review
Rated 5 out of 5 stars

I contacted Castle Associates with a HR Query

I contacted Castle Associates with a HR Query. A very nice lady took my details and promised a call back. Within the hour I was called back and a very knowledgable lady answered my questions and gave me the correct advice.
I highly recommend Castle Associates and thank them for the advice

December 5, 2017
Unprompted review
Rated 5 out of 5 stars

Honest and helpful

Gave excellent advise over the phone! Nash was super friendly and was able to point me to specific clauses and regulations to help support my case. He even pointed me to cheaper/free options I could try other than himself so very honest!

December 1, 2017
Unprompted review
Rated 1 out of 5 stars

I used this firm on a private basis …

I used this firm on a private basis costing me hundreds and thus had a first class service. However, based on that experience decided to become a member. OMG 😲 ... worst move I ever made!
Total opposite experience. Misconstrued information.
Unhelpful representatives. Unconcerned work staff including the managing director himself.
My advise only use this firm if you have money in your back pocket to pay privately otherwise you will find you will be doing the leg work yourself upon becoming a member and being tied into their contract with no hope of getting your money back!

November 30, 2017
Unprompted review
Rated 4 out of 5 stars

I found Nash polite and listened to my …

I found Nash polite and listened to my concern, but he had to tell me that unfortunately Castles would not be able to be of assistance He suggested I contact either the CAB or other solicitors and warned it could be expensive

November 30, 2017
Unprompted review

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