Castle Bell  Reviews 

809
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing service by the Castle Bell team, ordered in the morning, messaged requesting pick up rather than posting out, communication was great when one item no longer available, packaged up lovely read... See more

Rated 5 out of 5 stars

Excellent and friendly service. Fast postage and fast response to email enquires. Outstanding quality and crystals well wrapped and protected for postage. Highly recommend. Have ordered a few times.... See more

Rated 5 out of 5 stars

Well packaged, lovely quality glass and colourful ornaments. Love seeing the 'rainbow' effect in the tear shape glass gem that hangs freely below the main ornament. I love the so much I am going to bu... See more

Rated 5 out of 5 stars

Great communication ..My question was answered straight away....Awesome selection of gifts..suncatchers..crystals etc..Beautifully made and boxed...Fast delivery....Highly recommend..I will be orderin... See more

Company details

  1. Store
  2. Collectibles Store
  3. Gift Shop

Written by the company

Independently owned small business with an online presence and High Street shop. We have a great range of crystals & art glass that make terrific gifts for birthdays anniversary's or to keep for yourself !


Contact info

4.9

Excellent

TrustScore 5 out of 5

809 reviews

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4.9

All reviews

(809)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful

I bought a beautiful crystal open work angel as a gift for a friend. It is totally beautiful xx
Thank you for sending it so quickly x
Would certainly buy from Castle Bell again

April 4, 2025
Rated 5 out of 5 stars

Excellent products

Excellent products, customer service and quick delivery, I've purchased so many items and have never been disappointed, the girls go above and beyond 😊 will definitely purchase from her again.

March 28, 2025
Rated 5 out of 5 stars

Good products

Fast delivery, my order was packed well and the goodies I ordered is good quality... I especially like the glass heart

March 21, 2025
Rated 5 out of 5 stars

Very helpful when emailed

I emailed about a specific item i was trying to find and they were very helpful, replied quickly, very helpful and sent out my glass dragonfly quickly and very well packaged.

January 20, 2025
Rated 5 out of 5 stars

Castle bell is brilliant!

Castle bell is brilliant!
Everytime i have purchased iv had great customer service and beautiful products,
Last product purchased was a butterfly bookmark, it was beautiful, very happy, will purchase again.

January 20, 2025
Rated 5 out of 5 stars

Beautiful

Beautiful, I got glass friendships hearts ,I thought they wear going to be small but they not ,big and Beautiful, just right prices got 3 ,1 for each of my friends very happy fast delivery too

November 20, 2024
Rated 5 out of 5 stars

Placed my order to which I received an…

Placed my order to which I received an email explaining that 2 of the items I had ordered were no longer in stock. I received a full refund for this & was also informed that 2 similar items had been packed up into my order for the inconvenience. Fantastic customer services & lovely products

October 30, 2024
Rated 5 out of 5 stars

Best shop ever

I cannot express to everyone what an amazing shop this is and even better the people who run castle bell are fantastic I love this shop so much won't go elsewhere 😍

September 30, 2024

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