No over complicating. Straight forward quick and easy. Accumulated all my loans, applied for a loan to cover/pay all of them at the same length period and was able to get the monthly amount lower by £... See more
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Review summary
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Reviews shaping this summary
It was great, the approval process was swift and smooth. I got a text back almost immediately after I filled out the forms. Got a call back afterwards . Got the credit alert in my bank account the n... See more
I have found them to be very quick and efficient from application to receiving the funds. Easy application, communicated throughout the process and funds available pretty much instantly. I’m not great... See more
Excellent service you won't be disappointed. Apply for a loan and with in few seconds I was expected and the months payments are great. If your looking for a loan give this company a go. Best thing I... See more
Company details
Written by the company
Things work a little differently at Castle Community Bank. We’re a credit union dedicated to bringing people an alternative home for their savings and loans. We don’t have mysterious shareholders. Instead, we’re owned and run by our members, creating a shared financial community across the UK, which is accessible to everyone.
Contact info
49 Great Junction Street, Edinburgh, United Kingdom
- 0131 466 5006
- info@castlecommunitybank.co.uk
- castlecommunitybank.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Interest rates way to high
Interest rates way to high. Please avoid at all cost.
March 1, 2026
Unprompted review
Reply from Castle Community Bank
We appreciate your feedback and regret that our rates did not meet your expectations. We'll review your comments as we improve our services.
Kind Regards,
Castle Community Bank
So easy everything state clearly very…
So easy everything state clearly very happy with process
January 6, 2026
Excellent customer service and seamless…
Excellent customer service and seamless Internet application process.
January 6, 2026
Amazing
Amazing. All went well and it was very quick. Thanks for all the team and for your help when I needed it the most. Really recomended.
January 12, 2026
Early settlement process not in favour for customers.
Everything is ok but unfortunately in early settlement process have not a good favour for customers.
January 12, 2026
My experience is really excellent no…
My experience is really excellent no hidden charges no extra costs i am really satisfied and highly recommended my friends and family if you need help you must trying thanks
January 5, 2026
Great, fast, reliable.
Great, fast and reliable service. Absolutely satisfied. No delays, no complications.
January 4, 2026
excellent service
Fast application and decision, payment had no delays, efficient process, and very helpful
January 2, 2026
The best service ever
June 25, 2025
Great Experience
January 8, 2026
Very quality and professional with the…
Very quality and professional with the service.
Thank you
January 8, 2026
Absolutely awesome company very helpful…
Absolutely awesome company very helpful and friendly highly recommend to my friends and a family
January 6, 2026
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