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See what reviewers are saying

Rated 1 out of 5 stars

Although the service itself functioned as expected, I found the business practices to be unfriendly and misleading. I signed up for the Premium plan specifically because the website stated it incl... See more

Rated 5 out of 5 stars

24/7 service and client-centered support. If we had an issue, you could live chat with support and they will go step by step to resolve the matter and stay there till the issue has been resolved.... See more

Company replied

Rated 4 out of 5 stars

Castr is amazing. We’ve loved the ability to have our two churches use it in different venues at the same time - all under one account. It’s saved us some money. Our experience has been amazing. We wi... See more

Company replied

Rated 5 out of 5 stars

Using castr for over 2 years now and I am very happy with it. Having the highest plan it gives me also dedicated support which is extremely helpful at all times. Castr is always improving their portal... See more

Company replied

Company details

  1. Software Company

Written by the company

Castr offers enterprise-grade live streaming solutions with global reach, thanks to our robust CDN. From live events to video hosting and multi-streaming, we provide a one-stop platform that's both easy to use and scalable.


Contact info

3.8

Great

TrustScore 4 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We want to extend a big thank you to…

We want to extend a big thank you to Castr from our team at ( Plan For Events ) for providing excellent services.
The streaming process for our events was incredibly smooth, and there were no issues at all. The quality of the stream was perfect, and the dashboard was easy to use, offering comprehensive reports that were very helpful.

I highly recommend Castr to anyone in need of streaming services. Their support team is outstanding, responding quickly and providing fast, effective assistance.
we have been using stream services with them for more than 2 years.
Once again, thank you for your exceptional service. For anyone needing reliable streaming, Castr is the way to go!

October 5, 2024
Unprompted review
Castr logo

Reply from Castr

Hey there,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 5 out of 5 stars

Reliable and great support.

Reliable and great support.
What else do you need ?
The user interface is easy to use and if you are somehow in trouble, the service response is SUPER fast and professional.

June 7, 2024
Unprompted review
Castr logo

Reply from Castr

Hey Christof,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 5 out of 5 stars

I’d highly recommend Castr.io for…

I’d highly recommend Castr.io for anyone looking to multistream and host video content professionally. It’s a reliable and scalable solution that works great !!

June 23, 2024
Unprompted review
Castr logo

Reply from Castr

Hey Sijo,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 5 out of 5 stars

Well worth it

I have been using castr for over 3 years now at my church. At first I was very apprehensive due to my limited knowledge. BUT castr is very user friendly and we have not experienced any major hiccups. I would definitely say use castr!!!

October 7, 2024
Unprompted review
Castr logo

Reply from Castr

Hey Dan,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 5 out of 5 stars

Very good service

Is a good service always online and the support is very good an I have many year working with then I might recommend for who wants stream on any platform

January 1, 2024
Unprompted review
Castr logo

Reply from Castr

Hey Borolo,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 5 out of 5 stars

Great platform for simultaneous streaming

I am responsible for live streaming services for my church. I have been using Castr to stream services on Facebook and YouTube simultaneously and it has met my needs 100%, offering great quality and flexibility

October 4, 2024
Unprompted review
Castr logo

Reply from Castr

Hey Sergio,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 1 out of 5 stars

I had to request a refund

I had to request a refund, It seems as if they do not know what they are doing. It could have been a great relationship, but it just seemed hard to get answers for what I needed.

March 30, 2024
Unprompted review
Castr logo

Reply from Castr

Hey Gia,
Thank you for taking your time and sharing your valuable feedback.

We have tutorials at each step during the setup process to ensure your needs are covered, and we offer 24x7 live human chat support additional.

If you are still not satisfied, you can drop an email to gokul@castr.io with your query and we will be happy to assist you further.

Happy streaming!

Rated 5 out of 5 stars

It’s been such a helpful tool.

It’s been such a helpful tool.

February 1, 2024
Unprompted review
Castr logo

Reply from Castr

Hey Edgar,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 4 out of 5 stars

if it have a free plan it was a worthy…

if it have a free plan it was a worthy competidor with restream. Now only paid plans rule there so it quit the trustfull competition by themselves

January 20, 2024
Unprompted review
Castr logo

Reply from Castr

Hey Flavio,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Each service provider has a different infrastructure and operational cost, even if the end-user usage is the same; hence, we provide paid-only services.

Happy streaming!

Rated 4 out of 5 stars

TV Playout

I am genuinely pleased to have been given access to the TV Playout Beta account. The service has proven to be quite impressive, meeting our requirements even in its Beta stage. The functionality provided is commendable, especially in the context of livestreaming.

While the service has performed well overall, it's worth noting that being in Beta, there are areas that may still require some fine-tuning. However, these observations are minor in comparison to the service's overall effectiveness.

In particular, I appreciate the reliability and quality of the livestreaming capabilities. The platform has demonstrated its potential to be a robust and dependable tool for our needs.

December 21, 2023
Unprompted review
Castr logo

Reply from Castr

Hey Laurence,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 1 out of 5 stars

I wish I could give them NO stars

I wish I could give them NO stars. I started using them when Vimeo threatened to raise our price. Castr agreed to convert a year's worth of hour-long live streams and even import our chapter markers from each livestream and gave us a guarantee that if it didn't work for us I could get a refund and move on. Seemed reasonable so I purchased the annual at $1250. Our results testing their livestreaming were awful. Our screenshare quality was extremely poor using their OWN recommended OBS settings. Then when it came time to update our web site with all of the new embed codes, the videos showed up on our site as tiny thumbnails and the chapter markers were not present. It obviously WAS NOT working for us so I asked for a refund and they fought us tooth and nail. After disputing this with my credit card company, it looks like we may actually get the refund. I will update this review if we do not.

Stay away!

December 5, 2023
Unprompted review
Castr logo

Reply from Castr

Hey Pete,
Thank you for taking your time and sharing your valuable feedback.

We provide tutorials at each step during the setup process to ensure your needs are covered, and we offer 24x7 live human chat support as an additional service.

We have assisted you end to end in email with steps for ensuring everything runs smoothly. It's sad to see that these steps were not followed, nor did we get any reply when we tried to reach you.

Alternatively, you can try manually uploading the video on Castr's side, checking with your requirements, and sharing your feedback.

Wishing you best luck.
Happy streaming!

Rated 5 out of 5 stars

Great Service!

The service is great, efficient and easy to use. Most importantly, there's always someone ready to assist if needed.They never stop till issue is resolved. Very pleased with Castr

September 27, 2023
Castr logo

Reply from Castr

Hey,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 5 out of 5 stars

Castr has the right price-quality…

Castr has the right price-quality ratio. Plus, we can stream to it with SRT. Castr off-loads our local systems by doing the various encodes for us in the cloud.

September 30, 2023
Castr logo

Reply from Castr

Hey Arie,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 5 out of 5 stars

Castr works great!!!

Castr works great. Easy to use and has never failed to broadcast our content.

September 27, 2023
Castr logo

Reply from Castr

Hey Timothy,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 5 out of 5 stars

Good service

Good service, fast response.

September 27, 2023
Castr logo

Reply from Castr

Hey Williams,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 4 out of 5 stars

Castr is amazing

Castr is amazing. We’ve loved the ability to have our two churches use it in different venues at the same time - all under one account. It’s saved us some money. Our experience has been amazing. We wish we had the studio features for other times when we want to host interviews etc.

September 27, 2023
Castr logo

Reply from Castr

Hey Fabiano,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 5 out of 5 stars

24/7 service and client centered…

24/7 service and client-centered support.

If we had an issue, you could live chat with support and they will go step by step to resolve the matter and stay there till the issue has been resolved. Awesome.

Great service for broadcasting to multiple platforms at the same time. Even offering the possibility to embed your broadcast into your website.

September 26, 2023
Castr logo

Reply from Castr

Hey Bista,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 5 out of 5 stars

Castr works great for sharing our…

Castr works great for sharing our Sunday Services on line. The website makes printing invoices for reimbursement very simple. Castr has been wonderful to work with, I recommend them for your church!

September 27, 2023
Castr logo

Reply from Castr

Hey Mark,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

Rated 5 out of 5 stars

Experience is good

Experience is good. It works nice and always. So a fine relaxed feeling when streaming funerals. It would be nice if i received a message when the account is almost finished so I can update it in time.

September 27, 2023
Castr logo

Reply from Castr

Hey Mies,
Thank you for taking your time and sharing your valuable feedback. Your simple words mean a lot to us.

Happy streaming!

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