This boutique has such a wide selection of clothes, accessories, and beauty products. I bought some dresses and the tallow beauty set, and they've been great. Needed to tailor the dresses a bit to siz... See more
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I bought a pair of sneakers on April 1st for $475 (Order #CCB4951), and 35 days later, the item still hasn’t been shipped. I sent an email to check the status of the order and never received a re... See more
Ordered a pair of shoes that never shipped after a month. Customer service (Jenna- clearly a bot) responded to my requests initially apologizing for the delay and told me I could cancel the order and... See more
Took forever to ship!! Still waiting for my order to ship, even after contacting customer service, who said my order should ship today. It isn't even packaged! Never again! Received shoes finally an... See more
Company replied
Company details
Written by the company
Casual Chic Boutique, women's fashion boutique, is your trusted source for the latest in on-trend fashion, shoes, cosmetics, home items, and more from the hottest sustainable brands.
Contact info
30 N Gould St Suite 31330, 82801, Sheridan, United States
- support@casualchicboutique.com
- casualchicboutique.com
2.3
Poor
125 reviews
Hasn’t replied to negative reviews
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Slow delivery
Placed order 10 days ago and it has yet to ship. No updates from the seller either.
July 30, 2024
Super fast shipping and…
Super fast shipping and communication!!! Love these black Judy Blues!
July 19, 2024
Reply from Casual Chic Boutique
Yayyyy, we love that you're happy!!! Thanks so much for shopping with us :)
Reply from Casual Chic Boutique
Hiiii it is on its way to you :) Should be there shortly! THANK YOU!
I ordered two orders and haven’t received
I ordered two orders close to $300+ and my orders started July 6, July 10th it’s now July 17th and I haven’t even gotten a tracking number and in my order of the original boutique page it says “unfulfilled”I’ve messaged, emailed, and called the number recommended to save in my contacts and it hangs up as if it’s a non working number. I just need an answer and if this page is not a scam?
July 17, 2024
Unprompted review
Reply from Casual Chic Boutique
Hiii Linda!! My name is Sam, we're absoluetly not a scam, please email us at support@casualchicboutique.com I'm so happy to answer any questions you may have for us :)))
Your orders will be on their way soon!! THANK YOU :)
Ordered July 5 now July 16th
Ordered July 5 now July 16th. Tracking shows label created but not shipped. I don't understand the delay but I'm being asked to rate the product?
July 5, 2024
Reply from Casual Chic Boutique
Hi Lisa! Thank you for your feedback. You order is en route. We had to ship directly from our overseas warehouse and the item is arriving in the US today. Once the item is processed and turned over to the USPS, the domestic tracking information provided will activate. That usually takes a day or two and then you should receive the delivery shortly thereafter. We have a 5-10 business day shipping timeframe listed on every product and are working on presenting more accurate shipping times in the near future based on zip code. If you have any questions or concerns, our team is always here to help!
Best regards,
The Casual Chic Boutique Team
I love Casual Chic Boutique
I love Casual Chic Boutique they have so much to choose from I can do most of my shopping on one site.
July 10, 2024
Reply from Casual Chic Boutique
Yay!!! We love you :) Thanks so much!!
I was automatically enrolled for and…
I was automatically enrolled for and charged for a fee that protects the shipment and allows for returns… I did not want that extra feature. I noticed it and tried to go back and delete it and I wasn’t able to.
July 10, 2024
Reply from Casual Chic Boutique
Hii, you are able to remove that protection at checkout every time. We only offer that to protect our customers just in case it doesn't make it (shipping wise) or if it comes damaged or something like that. We appreciate you reaching out, and we hope you understand :)
Gorgeous Purse
Gorgeous purse! Absolutely love it. Great quality and a great price. Shipped quickly. Highly recommend this shop.
June 29, 2024
Reply from Casual Chic Boutique
Yay, THANK YOU!!!! We're so happy you love your new purse :)
Great Experience
I just purchased a dress that I had tried on at a local boutique but they didn't have my size. I found it at Casual Chic Boutique and the purchase was so easy. I will definitely be shopping here again.
July 9, 2024
Reply from Casual Chic Boutique
YAY!!!! Thank you thank you, we're so happy you're loving your new dress :)
Super easy to navigate around the…
Super easy to navigate around the online store with so many good options.
July 5, 2024
Reply from Casual Chic Boutique
Thank you, Kassidy! Glad you find the store easy to navigate and love our selection! We can't wait to see back on site again soon!
Love the customer service
June 22, 2024
Reply from Casual Chic Boutique
Thank you Katherine!!! We're happpy you are happy :)
Reply from Casual Chic Boutique
Thank YOU! We hope you love your purchase!
Great prices and size ranges
Great prices and size ranges. If your looking for a lot of variety, colors, prices and sizes then you have hit the lottery here!
June 26, 2024
Reply from Casual Chic Boutique
WOOHOO thank you Brenda!!! We're happy you love our stuff!! :)
Reply from Casual Chic Boutique
Thank you so much Sue!!!! :))
Reply from Casual Chic Boutique
Yay!!! Thank you Romie!! :) So happy you're happy! ENJOY!
I ordered popcorn 🍿
I ordered the popcorn that comes in different colors. This is hands-down the best colored popcorn I’ve ever tasted. It’s may be a little pricey, but I think you’re getting exactly what you pay for! Most colored popcorn has a nasty chemical aftertaste, but this colored popcorn, actually taste like the fruit of that candy was actually melted down and covered on the popcorn. It’s perfectly delicious and what a great gift it would make to give to someone else. So good, I’m going to order more. If I could give six out of five stars, I would!
May 3, 2024
Super easy check out experience
Super easy check out experience. My only complaint is that there were too many things I wanted to purchase!
June 8, 2024
Reply from Casual Chic Boutique
Thank you, Kristen! We are so glad you had a great checkout experience and can't wait for you to come back and check out all the new items we are dropping everyday!
Reply from Casual Chic Boutique
Hi Lisa! We're happy you like the shirt, and we're sorry about the price, however we hope it was worth it and that shirt gets lots of wear :)
I never received the Denim Vest that I…
I never received the Denim Vest that I ordered and paid for.
May 27, 2024
Reply from Casual Chic Boutique
Hiii Michele!!! We hope you love your denim vest, please update us with a new review on how you feel about it :))
My $30 gift card was not applied
The gift card through Sezzle was not applied to my purchase. Even though it states on the Nift website, "Your gift will be automatically applied at checkout."
Update: My gift card has been applied. I want to thank Casual Chic Boutique for their fast response and getting the order corrected. I have changed my rating based on this update.
May 30, 2024
Reply from Casual Chic Boutique
Hi Octavia,
Per our previous email correspondence, this issue has been resolved since we manually applied the coupon and issued you a refund. We would appreciate it if you would revise or delete this review so that out TrustPilot page provides accurate information to future shoppers! Thank you so much and please let us know if there is anything else we can assist you with.
Best regards,
Ian
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