Catalonia Hotels & Resorts Reviews 

**Disappointing Experience at Catalonia

Our recent stay at Catalonia Resort left much to be desired. Despite high expectations, we encountered numerous issues that significantly impacted our overall experience.

Firstly, the reservation process for restaurants was a complete debacle. Despite our efforts to plan ahead, we faced challenges securing reservations, leading to frustration and inconvenience during our stay.

To make matters worse, our room attendant, Angela, not only mishandled our belongings but also deliberately damaged our iPad and stole money from our room. When we brought these serious concerns to the attention of resort management, we were met with indifference and a refusal to take responsibility for the actions of their staff.

This lack of accountability and poor handling of our grievances further exacerbated our disappointment. We expected better from a reputed resort like Catalonia, but unfortunately, our experience fell far short of expectations.

In light of these issues, I cannot in good conscience recommend Catalonia Resort to fellow travelers. It's essential for management to address these systemic problems promptly to ensure the well-being and satisfaction of their guests in the future.

The room we rented is right next to a building undergoing renovation with extremely loud banging on the walls from very early morning and going on late into the evening. The hotel should not have rented this room out. We were not warned, not offered any ear plugs, a change of room or any compensation. The hotel simply claimed its not their responsibility.

The bathroom also had a strange smell and although the plug was changed on the bath it still began to drain out water before you were ready.

Do not use this hotel the management do not care about its guests

If, you book a stay at hotel and cancel it, you have to do that through website not mail, either you'll be charged full amount for the first night.

the hotel staff stole money from my safe. i would never trust this hotel again.

Stayed at the Tenerife resort
Just not great in any way

We stayed at the Catalonia Hotel in Ronda a couple of years ago and had such a wonderful experience we vowed to use them on a future trip to Granada. We recently returned and if anything this experience exceeded the previous one. Check in was smooth and efficient, staff were professional and helpful and recognised our Reward Membership and upgraded us to a suite which was fabulous. The rooftop plunge pool and bar were greatly appreciated after a very hot days sightseeing at Alhambra Palace. Will definitely be staying with this boutique Hotel group again. Top tip book directly with them to get best price and immediate affiliation to the Rewards program.

arrived at Majorca airport for transfer, 60 minute's later we set off for our hotel at Catalonia del mar cala bona. 2 hours later we arrived, the pool isn't what it is in the photos, the food is a disgrace, went half board, everyone had the same problem with the food, had to go out for tea every night, all the sunbeds were taking from 7am, there is building work going one facing the hotel, no way is this a 4* more like a 2* the rooms are so dated that the paint is coming off, air conditioning unit not very good, very quiet area, 15 minutes walk to next town and beach. I'm not the type of person to put bad reviews but this one had to be done I have loads of photos about this but it's not letting me put on

Do not book do not book
We booked to stay 4 nights in Catalonia grand Costa mujeres hotel.they are very racist. My husband was arrested because I was wearing a bikini with cover up. A wedding party of 24 ruined. They have refused to refund our money and we shall never recommend anybody to stay here. Mr Williams is the worst nightmare and his assistant Jasmine

We order 4 night at catalonia hotel in bacalona . We paid 1184 euro we cancel our trip and expectet That the money would go back . There was not happen enything ! Now i talk with Them aleist 20 time Got 4 different e-mail . There are now going 20 days and my moneys not back yet !!!! This is so bad and im so angry 😡 this Will do That im never going to stay at the hotel again . Be ware of paying in front to this hotel cause it is only problems and i Will take so much of Your time just to get the money back . This is the worst expirens i had with a hotel i thoug was High class.

Cindie/danemark

We have booket the hotel room for 4 nights. We arrived from Denmark to the hotel at 10:00 o’clock today. We know that check-in was from 15:00 o’clock, so we Got our suitcases’s left at the hotel and went to the city. All was fine.
We arrived again at 14:45 to check inn. Many guest’s where waithing to check inn, so we went for at drink in the mean time. At 15:25 we went to get our room, but is is not ready😡 That is not okay.