Catherines of Partick Reviews 350

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional yet friendly approach, making the shopping experience enjoyable and stress-free. Many appreciate the personalized attention, with staff members offering expert advice, listening to their needs, and helping them find the perfect outfit, often exceeding expectations. The product selection is highly regarded, with many finding a wide variety of beautiful dresses and accessories. The overall user experience is frequently described as wonderful, with people feeling comfortable, confident, and not pressured into making purchases. However, some people were dissatisfied with the limited size options for certain styles, leading to a frustrating experience when trying to find suitable garments. A few other people also felt that the company was rigid regarding exchanges or swaps, even for unworn items, and some encountered pushy or rude staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Product

Customers had positive experiences with product. Many reviewers found their dream dress and full outfits,... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many reviewers describe it as enjoyable,... See more

Service

People report positive experiences with service. Customers consistently praise the professional, friendly,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers express delight with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Catherine's looking for a prom dress for my daughter. Her confidence was low after an appointment at a city centre store. We were seen straight away dispite arriving without an appointmen... See more

Company replied

Rated 5 out of 5 stars

My daughter and i were shoping for my MOB dress, we were greeted with a very warm welcoming lady who passed us onto the most patient assistant Sarah. After apologising for loving every dress Sarah h... See more

Company replied

Rated 5 out of 5 stars

Fabulous shop with such lovely staff who certainly know their fashion. Jacqueline looked after me for my MOB outfit and was excellent. She helped me so much with her expertise making it a very success... See more

Company replied

Rated 5 out of 5 stars

Roma was an absolute gem. I was excited & nervous at same time as my first time experiencing this. Roma put me totally at ease explained everything to myself & my sister & included my sister throughou... See more

Company replied


Company details

  1. Dress Store

Written by the company

One of the largest selections of Mother of the Bride & Groom Dresses in the UK, with perfect outfits for all Special Occasions, Evening Wear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

350 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Mother of Bride Outfit

Excellent service from Shaleen at Catherines of Partick.
She was incredibly knowledgeable and helpful while assisting me in finding a suitable dress for my daughter’s wedding. Shaleen encouraged me to try on different styles I initially didn’t think I would like, and I’m so glad she did. She found the ideal dress and hat for me, and I am absolutely delighted with my purchase.

February 26, 2026
Unprompted review
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Reply from Catherines of Partick

Thank you so much for sharing your feedback and for the 5 star review!
It's wonderful to hear about your experience and that you are delighted with your Mother or the Bride outfit also Shaleen will be thrilled to hear your lovely comments!

Rated 5 out of 5 stars

Lovely Experience

Had a lovely experience picking an outfit for my wedding. I am an older, second time bride so didn't want to be too OTT in my choice. I was served by Lisa who was great at choosing options I hadn't considered. Went with something new in stock and suits the occassion perfectly. P.S. Love the shoes. 👠

February 28, 2026
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your 5 star review!
We really appreciate you taking the time to share your feedback and it's great to hear that you had a lovely experience, Lisa will be thrilled to hear your feedback.
From us all, we wish you a fantastic wedding day! x

Rated 5 out of 5 stars

1st class service

Excellent and professional service today from Shaleen! I found my dream dress and hatinator and shoes and bag … all thanks to her! Just knew how to put it all together and that was the 1st dress I tried on! Left the shop feeling like a million dollars and can’t wait to the wedding in August now! Thanks so much Shaleen you’re a ⭐

February 28, 2026
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your lovely review!
It's brilliant to hear your feedback and that Shaleen was able to help in finding your perfect outfit, we will pass your lovely comments on.
We all wish you a wonderful time at the wedding in August!

Rated 5 out of 5 stars

Fantastic experience

Had a wonderful experience with Roma who was so knowledgeable and professional. She was dressing my friend and I who are going to be Mother of bride and groom as our children are getting married to each other! Roma acknowledged that my friend and I were different shapes and ensured we chose dresses that complemented that and each other. I ended up buying a dress in a completely different colour as Roma knew exactly what would suit me! The whole experience felt so lovely and personal. My only slightly negative feedback would be that there isn't enough seating in the shop for other people who are there to support the buying customers as it is ao fairly lengthy process!

February 22, 2026
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your 5 star review and for taking the time to share your experience, we really value your honest feedback.
It's fantastic to hear that both yourself and your friend had a wonderful experience looking for your Mother of the Bride & Groom outfits and that our lovely colleague Roma was able to help in finding the perfect outfits, Roma will be thrilled to hear your lovely comments!
Regarding seating, unfortunately as we are a small store and at times have a high volume of shoppers in store, we have had to compromise on seating in order to stock as many dresses and offer as much of a range as we do, however we have noted your feedback.

Rated 5 out of 5 stars

Lisa was very helpful

Lisa was very helpful. She listened to what I liked and didn’t like. Very patient and helpful.

February 19, 2026
Unprompted review
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Reply from Catherines of Partick

Thank you so much for your 5 star review and for sharing your feedback!

Rated 5 out of 5 stars

Had the most wonderful experience…

Had the most wonderful experience picking my Mother of the Groom dress today, was served by Shaleen who was fantastic, she helped me get the most beautiful dress along with hat, shoes, bag, necklace & earnings nothing was to much for Shaleen, thank you so much for making my experience memorable, Karen from Kirkcaldy.

February 21, 2026
Unprompted review
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Reply from Catherines of Partick

You are very welcome Karen and thank you for the great 5 star review and for sharing your feedback!
It's fantastic to hear that you had a wonderful experience in store and that our lovely Shaleen was able to help in finding your perfect Mother of the Groom outfit, Shaleen will be thrilled to hear your lovely comments!

Rated 5 out of 5 stars

I am the Mother of the Groom

I am the Mother of the Groom. I was looked after by Roma...oh my God, I can not even put into words how lovely and how good this woman was and how good she is at her job. What a fabulous experience it was. She treated both me and my friend just so wonderful. I honestly felt so special today with the service. Roma certainly knows her job and how to treat people. A fabulous person and an asset to such a place.
Thank you so so much you gorgeous person.

February 19, 2026
Unprompted review
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Reply from Catherines of Partick

Thank you so much for such a lovely review!
It's fantastic to hear that you had a fabulous experience shopping for you Mother of the Groom outfit and Roma will be so pleased to hear your wonderful comments, we really appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

Shaleen

Good personal service and help from Shaleen. Didn’t feel pressured into purchase.

February 17, 2026
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your 5 star review and feedback!

Rated 4 out of 5 stars

Helpful assistant

Very knowledgeable and patient. Did not make me feel rushed or anxious. Very friendly

February 5, 2026
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your review!

Rated 5 out of 5 stars

This is the 2nd time I have visited…

This is the 2nd time I have visited Catherines, the first was a few years ago to purchase my outfit for my daughters wedding, today was to purchase and outfit for my sons wedding.
Roma was our consultant today and she was absolutely fabulous. She listened to what I thought I wanted, selected dresses with me and patiently helped me try quite a few different styles. She was professional and offered advice without being intrusive and gave great advice.
I have come away today with another stunning outfit. The whole experience was great and I would have no hesitation in recommending Catherines to anyone.

February 17, 2026
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review and recommendation!
We appreciate you taking the time out to share your experience and really value your feedback.
It's wonderful to hear that this was your second time shopping with us and that on this occasion our lovely Roma was able to help in finding your perfect outfit, Roma will be thrilled to hear your lovely feedback!

Rated 5 out of 5 stars

We were served by Shaleen who talked us…

We were served by Shaleen who talked us through the whole process picked out dresses of my colour choice. Fitted me into the perfect dress picked out shoes bag hat and jewellery and I walked out that store a happy woman

February 16, 2026
Unprompted review
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Reply from Catherines of Partick

It's wonderful to get your feedback and great to hear that Shaleen was able to help in finding your perfect outfit, thank you so much for your 5 star review!

Rated 5 out of 5 stars

Excellent service

Had a lovely experience today looking for my MOG helped by a very knowledgeable lady Lisa who went above and beyond to advise me thank you from
Kim Wilson

February 16, 2026
Unprompted review
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Reply from Catherines of Partick

You are very welcome Kim and thank you very much for your 5 star review!

Rated 5 out of 5 stars

I had an appointment yesterday for my…

I had an appointment yesterday for my Mother of the Groom outfit. What a truly enjoyable experience from the moment I walked in.
I was assisted by Shaleen who was just amazing and I walked out with my complete outfit which makes me feel a million dollars.
The wedding is not until August so I will send pictures after that. Thank you again

February 12, 2026
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome and thank you so much for the 5 star review!
It's fantastic to hear that you enjoyed your shopping experience with us and that our lovely Shaleen was able to help in finding your perfect Mother of the Groom outfit, she will be thrilled to hear your feedback.
We hope you have a wonderful time in your fabulous outfit when the wedding day arrives and we can't wait to see the pictures!

Rated 5 out of 5 stars

10 star experience.

Fabulous shop with such lovely staff who certainly know their fashion. Jacqueline looked after me for my MOB outfit and was excellent. She helped me so much with her expertise making it a very successful wonderful experience. MOBs - you must go. ❤️

February 9, 2026
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your lovely review and recommendation!
It's great to hear that we were able to help in finding your perfect MOB outfit, we hope that you have the most wonderful time wearing it on the wedding day!
We will pass your lovely comments on to the team and Jacqueline x

Rated 5 out of 5 stars

Bought the first one I tried on!

Was a bit overwhelmed at first but Jacqueline listened to my ideas, styles and colours then picked out some options to try. The very first outfit she picked was my absolute favourite so ended up buying it! Can't thank Jacqueline enough for making my whole experience so lovely!

February 3, 2026
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
It's great to get your feedback, we really appreciate you taking the time to share your experience in store.
We're thrilled that we were able to help in finding your perfect outfit and will pass your feedback on to Jacqueline who will be so pleased!

Rated 5 out of 5 stars

Excellent service

Shaleen was excellent from the very first moment. I was nervous about choosing a mother of the bride outfit and completely out of my comfort zone but she put me at ease. She made choosing a dress an enjoyable experience that I wasn't expecting.

November 15, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review and feedback!
We really appreciate you taking the time to share, we know that it can feel daunting looking for an outfit for such a special occasion, so it's wonderful to hear that it was an enjoyable experience!
Shaleen will be so pleased to hear your feedback.

Rated 5 out of 5 stars

I was totally out of my comfort zone…

I was totally out of my comfort zone and very nervous about having to pick an outfit for my son’s wedding in May .
From first introduction on phone call to book to entering shop staff were marvellous .
Meeting Shaleen she made the experience absolutely fantastic .
I really do not have enough words to explain how comfortable , relaxed and special I felt standing in a full outfit as Mother of the Groom .
I really cannot thank you enough Shaleen Would 100% recommend any mother of the bride / groom especially if you feel nervous and like myself not a small sized lady .
I can now attend my son’s special day feeling a million dollars .
Thanks girls special thanks Shaleen.

January 19, 2026
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your lovely review and recommendation!
We really appreciate you taking the time to share your feedback from your shopping experience with us and it's great to hear that we were able to help in finding your perfect Mother of the Groom outfit.
We will pass your lovely comments on to Shaleen and the team and we hope you have a wonderful time on the wedding day!

Rated 5 out of 5 stars

Thank you so much to Cerys

Thank you so much to Cerys, she went above and beyond to assist me. She was amazing and so experienced we were happy we got her thank you Tracy xx

January 31, 2026
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
It was great to get your feedback Tracy and we will pass your lovely comments on to Cerys who will be thrilled! xx

Rated 5 out of 5 stars

Prom Dress

We visited Catherine's looking for a prom dress for my daughter. Her confidence was low after an appointment at a city centre store. We were seen straight away dispite arriving without an appointment, and Lisa could not have been more attentive. She listened to my daughter and they tried various styles. Lisa recommended a style which it turned out was perfect. Lisa also brought shoes and a bag to let us see the complete look. We were not rushed or pressured and my daughter left feeling confident and beautiful. I cannot recomend Catherine's highly enough.

December 27, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review and recommendation!
We really appreciate you taking the time to share the feedback from your daughter's Prom appointment and it's great to hear that our lovely Lisa was able to help in finding her perfect dress, we hope that your daughter has a fantastic time at Prom!

Rated 5 out of 5 stars

Came in slightly early for our…

Came in slightly early for our appointment but made more than welcome. The lovely Shaleen took us and helped us chose my dream MOB Dress. The colour was black and gold. Originally wanted black but went for gold. Stunning dress and felt a million dollars. Thank you Shaleen. X

January 26, 2026
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
We really appreciate you taking the time to share your feedback and it's fantastic to hear that you found your dream MOB dress!
We hope you have a wonderful time wearing it when the big day arrives and will pass your lovely comments on to Shaleen, who will be thrilled to hear your feedback! x

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