Catherines of Partick Reviews 350

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional yet friendly approach, making the shopping experience enjoyable and stress-free. Many appreciate the personalized attention, with staff members offering expert advice, listening to their needs, and helping them find the perfect outfit, often exceeding expectations. The product selection is highly regarded, with many finding a wide variety of beautiful dresses and accessories. The overall user experience is frequently described as wonderful, with people feeling comfortable, confident, and not pressured into making purchases. However, some people were dissatisfied with the limited size options for certain styles, leading to a frustrating experience when trying to find suitable garments. A few other people also felt that the company was rigid regarding exchanges or swaps, even for unworn items, and some encountered pushy or rude staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Product

Customers had positive experiences with product. Many reviewers found their dream dress and full outfits,... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many reviewers describe it as enjoyable,... See more

Service

People report positive experiences with service. Customers consistently praise the professional, friendly,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers express delight with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Catherine's looking for a prom dress for my daughter. Her confidence was low after an appointment at a city centre store. We were seen straight away dispite arriving without an appointmen... See more

Company replied

Rated 5 out of 5 stars

My daughter and i were shoping for my MOB dress, we were greeted with a very warm welcoming lady who passed us onto the most patient assistant Sarah. After apologising for loving every dress Sarah h... See more

Company replied

Rated 5 out of 5 stars

Fabulous shop with such lovely staff who certainly know their fashion. Jacqueline looked after me for my MOB outfit and was excellent. She helped me so much with her expertise making it a very success... See more

Company replied

Rated 5 out of 5 stars

Roma was an absolute gem. I was excited & nervous at same time as my first time experiencing this. Roma put me totally at ease explained everything to myself & my sister & included my sister throughou... See more

Company replied


Company details

  1. Dress Store

Written by the company

One of the largest selections of Mother of the Bride & Groom Dresses in the UK, with perfect outfits for all Special Occasions, Evening Wear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

350 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A successful visit to Catherine’s of Partick

A very warm greeting with lovely service given by Cerys who listened to what I thought I wanted but suggested lots more besides to try. My sister and I were treated very respectful throughout our 2 hour visit plus a little fun along the way. Plus I left with my mother of the groom outfit!

January 26, 2026
Unprompted review
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Reply from Catherines of Partick

Thank you so much for your 5 star review!
It's wonderful to get your feedback, we really appreciate you taking the time to share. It's great to hear that we were able to help in finding your Mother of the Groom outfit and Cerys will be thrilled to hear your lovely review!

Rated 5 out of 5 stars

I was helped by Dolly who was…amazing

I was helped by Dolly who was professional, friendly and engaging. Dolly started the appointment with finding out about the upcoming special day so she could help facilitate my vision as Mother of the Groom.
Dolly encouraged me to try on different styles so we could work out the best silhouette then the colour.
I couldn’t decide between two colours so got another appointment for the following morning where I chose my dress easily.
Dolly helped pick out shoes and clutch to match . The whole process was enjoyable and stress free with no pressure.
Thank you very much Dolly for helping to secure a good outcome.

January 25, 2026
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your 5 star review!
It's great to get your feedback, we really appreciate you taking the time to share your experience.
It's wonderful to hear that you had an enjoyable shopping experience and that our lovely Dolly was able to help in finding your perfect outfit, she will be thrilled to hear your feedback!

Rated 5 out of 5 stars

Shaleen put me at ease from the…

Shaleen put me at ease from the start,great advice & was very patient throughout the process.She encouraged me to try things on I thought might just not be right & gave me an honest opinion along with my daughters & friend.I was going for “just a look” & came away with the perfect dress & hat.Thank you

January 18, 2026
Unprompted review
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Reply from Catherines of Partick

You are very welcome and thank you for your review!
It's wonderful to hear that you enjoyed your shoppping experience with us and that we were able to help in finding your perfect outfit. Shaleen will be thrilled to hear your feedback!

Rated 5 out of 5 stars

Experts

I am a gym gal and always in leggings and training shoes so shopping for a MOB dress was very daunting for me.I had seen a dress I liked online and immediately went for that as my first pick.Roma was fantastic and very helpful.Cut a long story short hated the dress on me and all my other picks.Had a full meltdown tears snotters everything.In steps Roma and asks she she can pick something for me.She picked a dress and a colour I would never have picked and I absolutely loved it.The colour and the fit of the dress was perfect and felt like a MOB.Roma you were outstanding and I thank you so much.I even got a pair of high heels.😍

January 24, 2026
Unprompted review
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Reply from Catherines of Partick

We really appreciate you taking the time to share your experience and thank you very much for the 5 star review!
We know that shopping for an outfit for such a special occasion can sometimes feel a bit overwhelming so it's wonderful to hear that we were able to help in finding your perfect outfit and will pass your lovely comments on to Roma who will be thrilled with your feedback!

Rated 5 out of 5 stars

Roma was an absolute gem

Roma was an absolute gem. I was excited & nervous at same time as my first time experiencing this. Roma put me totally at ease explained everything to myself & my sister & included my sister throughout the experience which I really liked. Roma listened to everything that I said I didn’t want & also found the perfect accessories for me. Roma’s personality was a definite plus. At no point did I feel I was being pushed into buying anything. I can’t fault the customer experience I received & wouldn’t hesitate to recommend Catherine’s of Partick to my friends.

January 22, 2026
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your 5 star review and recommendation!
It's great to get your feedback and that you enjoyed your shopping experience with us and that our lovely Roma was able to help in finding your perfect outfit.

Rated 5 out of 5 stars

Amazing

Just had the most joyful experience shopping for my MOB outfit at Catherine's of Partick.
I was unsure about how this would go, but under the guidance of the very patient and knowledgeable Roma, and her assistant Cerys I had such a fun time and we finally chose 'The Dress'.
Once the decision was made, the seamstress Nadia, pinned the dress up on the spot, saving me an additional task, making this a 'One Stop Shop' for the complete outfit.
If you are nervous about MOB or MOG dress shopping, let me recommend Catherine's. They have such a vast selection of beautiful dresses that there will be something there you will fall in love with. The staff are super. There is no pressure, and I loved feeling so special for a little while.

January 10, 2026
Unprompted review
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Reply from Catherines of Partick

Thank you so much for your lovely review and recommendation!
It's wonderful to hear that we were able to help find your perfect dress.
We really appreciate you taking the time to share your feedback of your experience, the team will be thrilled to hear the feedback!

Rated 5 out of 5 stars

Great experience

I visited the store with my daughter and was helped by Lauren.
She showed me lots of dresses in my size and really listened to what I wanted.
I left the store with a fabulous dress, shoes and bag and cant wait to wear it on my daughters special day
The whole appointment I was made to feel special, Lauren was great

January 15, 2026
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your 5 star review!
It's fantastic to hear that we were able to help find your perfect outfit, Lauren will be so pleased to hear your feedback.
We hope that you have a wonderful time when the big day arrives!

Rated 5 out of 5 stars

MOB outfit

My sister had booked an appointment to look for a MOB outfit. Shaleen was the lovely lady who attended to her. She was friendly, funny and very very helpful, even I bought a dress!
Thanks Shaleen x

January 17, 2026
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you for the lovely review!
We really appreciate you sharing your feedback and Shaleen will be so pleased! x

Rated 5 out of 5 stars

Shaleen was amazing

Shaleen was amazing, made me feel very at ease and no pressure.
Loved my experience with her and would highly recommend her.
Absolutely love my dress, thank you so much Xx

January 14, 2026
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome!
It's wonderful to hear that we were able to help find a dress that you love and thank you so much for taking the time to share your experience, Shaleen will be thrilled to hear your feedback xx

Rated 5 out of 5 stars

Sharlene was so friendly and helpful…

Sharlene was so friendly and helpful she showed me so many options and was helpful in putting the finishing touches she was patient and did not push me into making a decision it was such a nice experience which was so much better than I hoped as I was so nervous and she made me relax and enjoy the experience
Would highly recommend

January 7, 2026
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review and recommendation!
It's fantastic to hear that you enjoyed your shopping experience with us, we understand that it can be daunting shopping for an outfit for such a special occasion so it's great to hear your feedback and we really appreciate you taking the time to share.

Rated 5 out of 5 stars

Positive experience

I was attended to by Shaleen, who was very helpful and knowledgeable about the dresses as I knew the dress I was looking for Shaleen offered to show me more as an alternative, she was helpful in assisting me with shoes an a fascinator.
I was very impressed with the service I received.

December 8, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
It's wonderful to hear that you enjoyed your shopping experience and that Shaleen was able to help in finding your perfect outfit.
We hope that you have a fabulous time when your day arrives!

Rated 5 out of 5 stars

Was treated with care and attention

Was treated with care and attention. Really enjoyed the experience. Jacqueline really knew what we were looking for. I felt she was excellent and her service was faultless. Would definitely recommend and am sure I will be back.

November 29, 2025
Unprompted review
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Reply from Catherines of Partick

Thank you so much for your 5 star review and recommendation!
We really appreciate you taking the time to share your experience, Jacquline will be so pleased to hear your lovely feedback and we look forward to seeing you again.

Rated 5 out of 5 stars

Lovely experience

I had such a wonderful experience at Catherine’s of Patrick. I called for a very last-minute appointment, and they were kind enough to squeeze me in. Shaleen was absolutely amazing—she helped me find the perfect gown and made the whole process feel effortless. I came in feeling really nervous, but she instantly put me at ease and made me feel so comfortable and confident. I’m truly grateful for her support and couldn’t recommend Catherine’s of Patrick more!

December 1, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your review and recommendation!
We really appreciate you taking the time to share your feedback, Shaleen will be thrilled to hear your lovely comments.
We appreciate that shopping for occasion wear can be daunting so it's great to hear that you had a lovely experience and that we were able to help in finding your perfect dress!

Rated 5 out of 5 stars

Grad ball

I came in for grad ball dress shopping very last-minute, and with a fast-approaching event date I was quite stressed. Shaleen and Roma were absolutely incredible they helped me pick the perfect dress that suited me, even though I was pretty fussy. They took their time, made me feel comfortable, and genuinely cared about helping me find the right fit. Their kindness, patience, and effort made the whole experience wonderful.
The company has exceptional staff who go above and beyond for their customers. Shaleen and Roma went out of their way to accommodate how quickly I needed the dress, and their professionalism and warmth made all the difference. I’m extremely grateful for their help, they are truly fabulous at what they do!

November 17, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your lovely review!
We really appreciate you taking the time to share your experience, we're always happy to help if possible so it's great to hear that on this occasion we were able to help in finding the perfect Grad ball dress, Shaleen and Roma will be so pleased to hear to hear your feedback!
We hope that you had a fantastic time at the ball!

Rated 5 out of 5 stars

Amazing staff who spent so much time…

Amazing staff who spent so much time with me and my mum- and the selection of mother of the bride outfits were amazing- thank you

November 17, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome!
Thank you for the 5 star review and for sharing your feedback and we wish both of you ladies a fabulous time at the wedding when the big day arrives!

Rated 5 out of 5 stars

Superb service experience

Superb service from Tanya, put at ease right away and nothing too much trouble. Great experience and got my full outfit so happy. Would highly recommend for shopping for spe ial occasions.

November 14, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your great review and recommendation!
It's fantastic to hear your feedback, Tanya will be thrilled and we're so pleased that we were able to help in finding your perfect outfit!

Rated 5 out of 5 stars

This was my first time being in the…

This was my first time being in the shop and I never new it was appointments only but my friend rang the bell and Roma opened the door and invited us in and made us feel so welcomed and fitted me in and she passed me on to shaleen she took me round the shop gave me options in dresses 2 try on and even gave me a pair or heels aswell there was no pressure to buy anything but a tried a dress on and a was happy with it but then shaleen came back with another dress before tryin on the other ones she picked out for me a tried it on and a fell in love with it so a yes to that dress heels and bag so happy with the service from both they made me feel a million dollars.

November 13, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your 5 star review!
We really appreciate you taking the time to share your experience, Roma and Shaleen will be thrilled to hear your feedback.
It's fantastic to hear that we were able to help in finding your perfect outfit and we hope you have a fabulous time at the wedding when the big day arrives!

Rated 5 out of 5 stars

Fantastic

What a lovely experience my daughter, the bride, and I had at Catherine’s this afternoon when we went to try Mother of the Bride dresses for myself. Our assistant was Dolly, a lovely lady who couldn’t do enough for us, from showing us dresses and styles to fetching hats and accessories. She was so patient and her customer service was second to none. The result was I bought my dress and hat and am absolutely delighted with them. If you’re looking for a place to go then this is it, I 100% recommend.

November 6, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your great review and recommendation!
We really appreciate you taking the time to share your experience and will pass your lovely comments on to Dolly who will be thrilled.
It's wonderful to hear that you are delighted with your fabulous Mother of the Bride outfit and we all wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Lovely experience at Catherine of particks

Well what can I say what a lovely experience i had at Catherine of particks picking an outfit for my son's forthcoming wedding..Roma was my stylist for my appointment and I actually can't thank her enough for making a very nervous mother of the groom relax and enjoy trying on dresses that were probably out of my comfort zone but Roma's expertise great sense of humour and reading her audience absolutely shone through ...Thank you so much Roma you have me all sorted for my son's big day ....Thanks again from Isabel x

November 4, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much Isabel for your great review and for sharing your feedback!
We know that shopping for an outfit for such an important occasion can sometimes feel daunting so it's great to hear that you had a lovely experience and we will pass your lovely comments on to Roma.
We hope that you have a wonderful time at the wedding when the big day arrives! x

Rated 5 out of 5 stars

Fabulous experience

Shaleen listened to what I was looking for in my Mother of the Bride outfit, pulled out items fitting my description and a few wild cards that expanded my views. After trying on some lovely dresses we found the perfect dress. Shaleen then proceeded to find a hat that perfectly complemented my dress.
My dress required a small alteration which was performed on the spot. Overall, an experience enjoyed by my daughter ( the bride) and myself.

October 20, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your great review, Shaleen will be thrilled to hear your feedback.
It's wonderful to hear that you enjoyed your shopping experience with us and that we were able to help in finding your perfect Mother of the Bride outfit.
We wish you and your family a wonderful time at the wedding when the day arrives!

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