Catherines of Partick Reviews 351

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional yet friendly approach, making the shopping experience enjoyable and stress-free. Many appreciate the personalized attention, with staff members offering expert advice, listening to their needs, and helping them find the perfect outfit, often exceeding expectations. The product selection is highly regarded, with many finding a wide variety of beautiful dresses and accessories. The overall user experience is frequently described as wonderful, with people feeling comfortable, confident, and not pressured into making purchases. However, some people were dissatisfied with the limited size options for certain styles, leading to a frustrating experience when trying to find suitable garments. A few other people also felt that the company was rigid regarding exchanges or swaps, even for unworn items, and some encountered pushy or rude staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Product

Customers had positive experiences with product. Many reviewers found their dream dress and full outfits,... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many reviewers describe it as enjoyable,... See more

Service

People report positive experiences with service. Customers consistently praise the professional, friendly,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers express delight with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Catherine's looking for a prom dress for my daughter. Her confidence was low after an appointment at a city centre store. We were seen straight away dispite arriving without an appointmen... See more

Company replied

Rated 5 out of 5 stars

My daughter and i were shoping for my MOB dress, we were greeted with a very warm welcoming lady who passed us onto the most patient assistant Sarah. After apologising for loving every dress Sarah h... See more

Company replied

Rated 5 out of 5 stars

Fabulous shop with such lovely staff who certainly know their fashion. Jacqueline looked after me for my MOB outfit and was excellent. She helped me so much with her expertise making it a very success... See more

Company replied

Rated 5 out of 5 stars

Roma was an absolute gem. I was excited & nervous at same time as my first time experiencing this. Roma put me totally at ease explained everything to myself & my sister & included my sister throughou... See more

Company replied


Company details

  1. Dress Store

Written by the company

One of the largest selections of Mother of the Bride & Groom Dresses in the UK, with perfect outfits for all Special Occasions, Evening Wear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

351 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fabulous experience

Shaleen listened to what I was looking for in my Mother of the Bride outfit, pulled out items fitting my description and a few wild cards that expanded my views. After trying on some lovely dresses we found the perfect dress. Shaleen then proceeded to find a hat that perfectly complemented my dress.
My dress required a small alteration which was performed on the spot. Overall, an experience enjoyed by my daughter ( the bride) and myself.

October 20, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your great review, Shaleen will be thrilled to hear your feedback.
It's wonderful to hear that you enjoyed your shopping experience with us and that we were able to help in finding your perfect Mother of the Bride outfit.
We wish you and your family a wonderful time at the wedding when the day arrives!

Rated 5 out of 5 stars

I was shopping for Mother of the Groom…

I was shopping for Mother of the Groom outfit with my friend. We were served by Shaleen. From the minute we entered the store we were made to feel welcome and it was a lovely relaxed atmosphere. Never felt under pressure to buy. She showed me so many options, one of which I wasn’t sure about, until I tried it on and became my favourite and the one I purchased. Great experience from start to finish. Thank you Shaleen.

October 30, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your 5 star review, we really appreciate you taking the time to share your experience and will pass your feedback on to Shaleen who will be so pleased.
We're thrilled to hear that you had a great experience and happy that we could be part of helping find the perfect outfit for such a special occasion.
We hope that you have a fantastic time at the wedding when it arrives!

Rated 5 out of 5 stars

Fantastic Shop

We visited the store on Monday afternoon looking for an outfit for my daughter’s wedding and I was truly impressed by the service we received. My appointment was with Jacqueline, she was absolutely fantastic, so friendly and approachable, she instantly put me at ease. She picked out some dresses with me and then encouraged us look ourselves and select any other dresses I wanted to try. Her knowledge on the outfits was exceptional and she guided me through each dress along with a headpiece to complete the look. She helped me edit down my selection to find my dream outfit along with my hatinator, shoes and bag - wow!! This is a lovely store, filled with beautiful outfits with amazing staff! I highly recommend Catherine’s of Partick to any mothers of the bride/groom - this store is so worth a visit.

October 27, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your great review and recommendation!
We really appreciate you taking the time to share your experience and are thrilled that we were able to help find your perfect Mother of the Bride outfit, Jacqueline and the team will be so pleased to hear your lovely feedback.
We hope that you have a wonderful time at the wedding when the day arrives!

Rated 5 out of 5 stars

Fantastic experience at C of…

We had an amazing experience at C of P’s with the lovely Lauren helping me choose the most amazing outfit for my beautiful daughters wedding this month!
I got numerous compliments and folks asking where I’d bought it!
Thanks again for making me feel so special on this most wonderful of days and I would always recommend you!

June 4, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your lovely review and recommendation!
It's great to get your feedback and we really appreciate you taking the time to share.
It's fantastic to hear that you had a wonderful day and we're thrilled that we were able to help in finding an amazing outfit for such a special occasion and will pass your lovely comments on to Lauren who will be so pleased to hear x

Rated 5 out of 5 stars

Mother of bride outfit

Shaleen was so helpful. Mother of bride out fit bought . Just love it

October 27, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
We're thrilled that we could help and that you love your Mother of the Bride outfit!

Rated 5 out of 5 stars

Mother of the bride outfit

Visited the shop during the October week to find a mother of the bride outfit for my mum. Mum was very nervous as dressing up is not her thing. Both of the staff members who helped us - Tanya and Romy - were great at putting her at ease. Tanya listened to what my mum wanted in terms of an outfit and what she was not keen on. Between Tanya and Romy, mum was able to chose a dress and fascinator she really loved and felt comfortable in. Thank you very much for your help :) there was so much choice and friendly and knowledgeable staff that made the experience great. Will send photos after the wedding!

October 14, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
We really appreciate you taking the time to share your feedback and it's wonderful to hear that your mum had a great experience in store and that Tanya and Roma were able to help in finding the perfect outfit, the team will be thrilled to hear your lovely comments!
We hope that you all have a fantastic time at the wedding and can't wait to see the photos! x

Rated 5 out of 5 stars

Warm, welcoming and all round fun day!

We went to Cathrine’s yesterday on the search for my mum’s mother of the bride dress. We had already heard good things which is why my mum flew over to go, it was our first and now only stop. We were very well taken care of by the lovely Dolly but the entire team were very warm and encouraging. Mum, who had a very distinct idea in her head, was able to say yes to the dress.. the whole ensemble actually. It was genuinely a lovely experience, I would recommend it to anyone. Thanks again Catherine’s of Partick ladies for all your help!

October 17, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome!
It's great to get your feedback, we're thrilled to hear that it was a lovely experience and that Dolly and the team were able to help in finding your Mum's perfect outfit.
Thank you so very much for the 5 star review and recommendation, we really appreciate you taking the time to share.
We hope you all have a wonderful time at the wedding when the big day arrives! x

Rated 5 out of 5 stars

Mother of the Groom - wonderful experience, so professional!

Visited Catherine’s looking for an outfit as Mother of the Groom for my son’s wedding. Roma served me accompanied by my future daughter in law and my son’s girlfriend. She was a star, very honest and helpful and we found the perfect outfit on the 2nd one I tried. The whole experience from beginning to end was lovely! Thank you Roma!

September 20, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
It's great to get your feedback and fantastic to hear that it was a lovely experience and that we were able to help in finding the perfect outfit - Roma will be thrilled to hear your comments.
We hope that you have a wonderful time at the wedding!

Rated 5 out of 5 stars

Shaleen was brilliant

Shaleen was brilliant. Gave great advice on my choice of outfit and made the decision much easier for me . Felt absolutely great on the day of my daughter’s wedding in my Rosa Clara jumpsuit and accessories. Thank you so much Shaleen . Jackie Ferrie

September 11, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome Jackie!
It's fantastic to hear that you felt great on the wedding day, we hope that you had a wonderful time!
Thank you so much for your review, Shaleen will be thrilled, and we really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

A truly special experience from the…



A truly special experience from the moment I walked through the door.
I was shopping for my partner’s son’s wedding and couldn’t have asked for better service. There was a fantastic range of colours and sizes to choose from, and the lady who handled my dress alterations was absolutely brilliant—she got everything spot on. I felt confident and comfortable on the big day. Highly recommended! xx

---

August 15, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your lovely review and recommendation!
It's great to get your feedback, we really appreciate you taking the time to share and it's wonderful to hear that you enjoyed the big day! xx

Rated 5 out of 5 stars

Tanya was a delight !

Tanya, looked after us from the minute we stepped through the door, her expertise and personality shone through, helping us select the most beautiful dress possible for the mother of the bride, an amazingly stunning outcome !

September 25, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
It's great to get your feedback, Tanya will be thrilled to hear your lovely comments and it's wonderful to hear that we were able to assist in finiding a dress that you love!

Rated 5 out of 5 stars

Yes to my Dress

I had a wonderful experience at Catherine of Patrick’s while searching for my mother of the groom outfit. Shaleen was absolutely fantastic – warm, professional, and incredibly helpful. She took the time to understand what I was looking for and made the whole process feel relaxed and enjoyable. Thanks to her, I found a beautiful outfit that I feel confident and comfortable in. Highly recommended!

September 27, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your great review and recommendation!
We really appreciate you taking the time to share and we're thrilled to hear that you had a wonderful experience and that our lovely Shaleen was able to help in finding your perfect mother of the groom outfit!

Rated 5 out of 5 stars

The service was amazing

The service was amazing.
I was looked after by an amazing assistant , shaleen , Who, if I have any further dealings, would ask for specifically.
She was very professional , but also extremely helpful and kind
Shaleen helped me to find my ideal mother of the bride dress
This was after many attempts at other well known establishments . Thank you

September 24, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for sharing your feedback and for your 5 star review!
It's wonderful to hear about your experience in store and that we were able to help in finding your perfect mother of the bride dress and will pass your lovely comments and compliments along to Shaleen who will be thrilled!

Rated 5 out of 5 stars

Fantastic place

I didn't have appointment when I went on Saturday. But they managed to fit me in . I was looking for a dress for my sons wedding Tanya showed me all the dresses and was excellent at doing her job and helped me with my choice which I am delighted with . Would highly recommend Catherine's

September 20, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review and recommendation!
We really appreciate you taking the time to share, it's great to hear that our lovely Tanya was able to help in finding a dress that you're delighted with.
We hope that you have a wonderful time at the wedding!

Rated 5 out of 5 stars

Self confessed non shopper

The whole experience that myself Mother of the Bride and Mother of the Groom exceeded both our expectations.
Shaleen who assisted myself was lovely, helpful, offered lots of advice and was no way pushy in making me purchase anything (even though I did).
I would have no hesitation in recommending Catherine's of Partick and all the staff who were just lovely, but Shaleen was extra special as she helped me, to any ladies looking for that special outfit.

September 13, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your great review and recommendation!
We really appreciate you taking the time to share your experience. We know that shopping for an outfit for such a special occasion can be daunting, so it's wonderful to hear that you had an enjoyable experience as well as finding the perfect outfit.
We will pass your lovely comments along to Shaleen who will be thrilled!

Rated 5 out of 5 stars

Arrived at 4:00 to see my ordered dress…

Arrived at 4:00 to see my ordered dress and Nadia was absolutely wonderful! To save me travelling back to Glasgow after alteration she kindly carried out taking my dress up there and then - despite her not feeling well and in only an hour! Candidate for the great British sewing bee I think! Thank you so much to you Nadia my dress is perfect xxxx

September 13, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome and thank you so much for taking the time to share your feedback, we really appreciate it!
We are always happy to help where possible and are thrilled that we were able to help on this occasion and will pass your lovely comments on to Nadia xx

Rated 5 out of 5 stars

I said yes to the dress!

It was a fabulous experience from the moment I entered the shop. Everyone was so nice and friendly and helpful. Shaleen helped me pick a Mother of the Bride dress and I absolutely love it. She also picked me the most fabulous hat. It was such a lovely experience.

September 4, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
It's fantastic to hear that you had a fabulous experience shopping with us for your Mother of the Bride outfit, it's great to hear that our lovely Shaleen was able to help find an outfit that you absolutely love.
We hope that you have a wonderful time at the wedding!

Rated 5 out of 5 stars

As a MOB brought up in Glasgow

As a MOB brought up in Glasgow there was only ever going to be one shop for me and that was Catherines of Partick. And it certainly didn’t disappoint. From the moment I stepped into what is a beautiful shop I was calmed, reassured and made to feel special. My daughter, the bride was with me and our fantastic sales lady Shaleen made us both confident that it was only the right dress that she would recommend. As it was when I tried on my third dress I knew that was the one…. Thank you Shaleen for knowing what I didn’t… exactly what suited me…. I cannot recommend Catherines of Partick highly enough… the ladies are all down to earth, seen everything before but most importantly knowledgeable beyond measure. They know their trade so well and they pass that on to their customers so beautifully. So yes I said yes to the dress and feel a million dollars in my dress … thank you Shaleen you are just brilliant xxx

September 8, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much Susan for your lovely review and recommendation!
It's great to hear the feedback of your experience, we really appreciate you taking the time to share. We will pass your lovely comments along to Shaleen who will be thrilled! xxx

Rated 5 out of 5 stars

Beautiful experience with Catherine’s of Partick

From the moment you enter through the doors, nothing is a problem. Staff are helpful and friendly and make your experience seamless. I went to try on dresses 8 months before our wedding. My choice got reduced to my 2 favorites. Then I went with the dress that kept pulling me back to it along with the matching hat. Needless to say I walked away that day with my outfit. Pleased in the fact that I was all sorted.

October 6, 2024
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for sharing your feedback, it's wonderful to hear that it was a beautiful experience and for the 5 star review!
We really appreciate you taking the time to share and it's great to hear that we were able to be part of the process of finding your perfect outfit for such a special occasion.
We hope that you have a fabulous time at the wedding when the big day arrives!

Rated 5 out of 5 stars

Wonderful

I had a great experience at Catherine’s of Partick choosing my dress for my son’s wedding. Sharleen was very helpful and knowledgeable encouraging me to try dresses I probably wouldn’t have tried. I bought a beautiful dress in a colour I’d never worn before and I absolutely love it. Thanks Sharleen

August 23, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
It's fantastic to hear that we were able to help in finding a dress that you absolutley love! Shaleen will be so pleased to hear your lovely comments.

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