Catherines of Partick Reviews 351

Shaleen was so helpful , so patient and very friendly person . Very professional and very complementary of my mum when she was trying on different dresses . My mum picked a beautiful dress and is very happy x
Lovely ladies working in shop , they are like a wee family x

Thank you Lisa for making my experience a pleasure. Lisa was friendly, professional and very patient with me. A great range of dresses … amazing and I’m sure everyone who visits will find just what they are looking for. I am beyond pleased with my outfit and was told I looked amazing on the day.
Thank you Lisa!

Shaleen was very helpful with myself yesterday she made me feel like a queen and the 2 other girls that was fitting my trousers made me feel so comfortable and when I left the shop it made me feel my worry’s where over and made me feel amazing ..Sandra Hoey

Had a lovely experience at Catherine of Partick today Shaleen was very helpful , a lovely lady I had a colour and style in my mind before going and Shaleen made my experience very easy she listened to what I wanted and helped in every aspect of me choosing my dress thank you Shaleen many thanks Elaine

My friend and I visited Catherines of Partick as my friend's daughter is being married on 13 September, and she needed a Mother of the Bride outfit. We were both a bit reluctant to make an appointment there, as we had both had experience of the store, albeit 10+ years ago and disliked the 5-pronged attack of the (then) assistants, putting pressure on. However, time was not on our side and we submitted a desperate request online on Friday 8th August for an appointment the following day.
Within 10 minutes, the store called offering us a 9 am appointment the next morning.
My friend (the MOB) is not a fan of shopping but what a pleasant experience we had. Tanya had been allocated to her and what a brilliant service she provided. Firstly, she went along the rail of dresses in my friend's size, allowing her to choose possible dresses. She then brought the dresses 3 at a time to be tried on.
Nothing was too much trouble for her and we did not, in any way, feel pressurised. When a dress was a "possible" she found matching shoes, bag and hat to let us see a full outfit.
When my friend found the dress that she loved, a choice of shoes, bag and hats were found by Tanya, as well as possible necklaces to finish off the outfit.
After about 2 hours, she had a full outfit, with jewellry) and it is beautiful.
We both commented on what a great service Tanya provided and the experience (that we were both dreading) was enjoyable and relaxed.
We would both highly recommend Catherine of Partick for a special occasion outfit.
And a special Thank You to Tanya

The most welcoming and relaxed experience . I was looking for a Mother of the Bride outfit and there is an amazing choice of outfits and matching accessories . Shaleen was fantastic .

We were served by Shaleen. She was really helpful and knowledgeable about what the shop had in stock. Nothing was too much trouble , she was lovely ...a credit to the shop.
My dress needed a slight tweak and the dressmaker was lovely too. A super shopping experience if you're looking for an outfit for a special occasion.

Had a fantastic experience shopping here for my MOB outfit. Shaleen was just amazing with helping me select outfits. Each outfit was given a hat, shoes and bag to try on too. I found the perfect outfit for my Daughters wedding next year. Complete with hat, shoes, bag and jewellery to match. Cannot fault this place.

Loved going here! Having an appointment meant no waiting for staff to be available and I was fortunate to get a sale price hat too, which received very many compliments on the big day!❤
I'd definitely plan to go again for another occasion!

Got a lovely outfit for my daughter’s wedding. Shaleen was very helpful. I’m looking forward to wearing it on the day.

I bought a dress in March for my daughters wedding at the beginning of August and didn’t have the greatest experience as there wasn’t a lot to try on in my size and didn’t like any of them so when I tried on the one I bought it was a beautiful dress and I liked it but on hindsight it is totally the wrong shape for me and after even losing a bit of weight still didn’t look great on me so I have worried about it since. I came back to the shop last weekend and took the dress and matching shoes and bag which cost me just over £1100 and tried it on before trying anything else on to let the assistant see it and it was agreed that the style and the colour really didn’t suit me. I tried a few different dresses including the same dress but in a darker colour, which did suit me a bit better but I was really disappointed that there was no come & go regarding possibly swapping the dress or even the bag & shoes to a different colour and would have to buy everything again. They did say eventually if I bought another dress they would give 10% off but was just really disappointed with them and their rigidity and no compassion for the situation I was in and the dress was still this years stock. I was also a returning customer having bought my outfit for my sons wedding 3 years ago. I would have liked a bit of honesty regarding the style when I purchased and only got that when I returned but nothing could be done.”
Yes it’s 4 months as all season stock arrives in store from Dec to Feb so pressure to buy early. The dress and shoes and bag are all UNWORN, brand new with tags still on!
and I did contact the store initially mid April but it was just over the 28 days so they wouldn’t do anything even at that early date. They would be able to sell these again no problem and absolutely no customer service. I have gone to another well known traditional MOB and MOG shop and purchased a new outfit and the difference in advice re shape and style to suit me was night and day.

We visited the store today and just want to say a huge thank you to Tanya and the rest of the team for turning our appointment into such a lovely experience. Tanya was very patient and knowledgeable and ultimately helped my mum find the perfect dress for my wedding. There was such a huge variety of outfits to choose from and the whole team were extremely friendly, easy to get along with and a credit to what they do. Thank you so much again for making us feel so welcome and at ease!

I was very hesitant about booking an appointment anywhere, but I am so pleased that I booked only one appointment - at Catherine's of Partick. I had an idea about what I wanted - a red dress for my wedding! Shaleen gave me options, there was no pressure at all - and I walked out 30 mins later with a fabulous dress! I loved it and it felt great on my wedding day. ☺️

Friendly and supportive from walking in the door. Asked the correct questions and understood what I was looking for. Plenty of choices and complimentary remarks.

Shaleen was very helpful. Made me feel very comfortable. I'd like more mirrors. One lady was in front of the mirror a lot of the time so I had to find another. Also more seats, which I know if difficult as it gets busy.

Really helped me out in a hurry when the wrong colour of hat had arrived from another supplier. Was able to come in and buy exactly what I needed. Felt fantastic and totally glamorous at the Royal Garden Party. My Mum also bought a large bright pink hat here for the same day and she loved it too. Thank you so much for making it so easy and fun to find our hats.

Following a disastrous early morning airport experience of delays, a missed flight, and an excessively priced last-minute ticket, I eventually arrived at Catherines of Partick, late and stressed. But that is when everything started to look bright and hopeful once again! I was warmly welcomed by Candice, who, having received my email regarding the delays and a ridiculously short shopping time, had everything in place for a pleasant and productive outcome.
I was helped by the lovely Katie, who was patient, professional, and genuinely helpful. Despite having only 40 minutes in the store, I was suitably and happily dressed for my upcoming wedding when I left.
In a world of devices and Apps, it was truly refreshing to experience in person the service of well-trained, polite staff who fully understand the concept of customer care.
Of course, I should not have been surprised, because, from my very first online contact, I had received prompt and courteous replies from Candice and other staff members. They were always ready to offer the support and information I needed.
My thanks to Catherines of Partick for such a pleasant experience, and despite the distance, I will be back.

Totally recommend Catherine’s of Partick this is the 3rd complete outfit I’ve bought for weddings ..Shaleen was amazing ..I can’t thank her enough ..she had the insight to recognise exactly what I was looking for without me realising .. I went thinking I was going to get a particular dress I had seen on the website but ended up with the exact opposite ..I am so grateful to her for her recommendations ..even if I say so myself the overall outfit is stunning ..so looking forward to the wedding in August ..and also many thanks to the alterations lady who did a fabulous job ..I picked up my dress on Monday 23 rd June and when I tried it on I felt fabulous

Shaleen made the whole experience stress free and positive from the onset. She had patience and offered a wide variety of styles/choices and Advised on best styles for body shape. She was full of positivity after I had lost hope of finding the perfect dress. However I now have the most beautiful dress and can’t wait to feel confident at my sons wedding.

I had a lovely experience recently when shopping for my MOB outfit. I was helped by Shaleen to pick my perfect outfit. She was lovely and I felt she was honest in her opinion and really made me feel like I had picked the right one. I was really happy with the service overall from Shaleen. Just a small point but I do feel it would be good for customers to have somewhere to sit whilst waiting to be served. We were standing at the front of the shop but there wasn’t anywhere we could sit . I also do think it would be good if there were seats available for anyone who has come with you. My daughters were just standing outside the dressing room waiting for me to show them my outfits.