Catherines of Partick Reviews 352

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional yet friendly approach, making the shopping experience enjoyable and stress-free. Many appreciate the personalized attention, with staff members offering expert advice, listening to their needs, and helping them find the perfect outfit, often exceeding expectations. The product selection is highly regarded, with many finding a wide variety of beautiful dresses and accessories. The overall user experience is frequently described as wonderful, with people feeling comfortable, confident, and not pressured into making purchases. However, some people were dissatisfied with the limited size options for certain styles, leading to a frustrating experience when trying to find suitable garments. A few other people also felt that the company was rigid regarding exchanges or swaps, even for unworn items, and some encountered pushy or rude staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Product

Customers had positive experiences with product. Many reviewers found their dream dress and full outfits,... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many reviewers describe it as enjoyable,... See more

Service

People report positive experiences with service. Customers consistently praise the professional, friendly,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers express delight with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Catherine's looking for a prom dress for my daughter. Her confidence was low after an appointment at a city centre store. We were seen straight away dispite arriving without an appointmen... See more

Company replied

Rated 5 out of 5 stars

My daughter and i were shoping for my MOB dress, we were greeted with a very warm welcoming lady who passed us onto the most patient assistant Sarah. After apologising for loving every dress Sarah h... See more

Company replied

Rated 5 out of 5 stars

Fabulous shop with such lovely staff who certainly know their fashion. Jacqueline looked after me for my MOB outfit and was excellent. She helped me so much with her expertise making it a very success... See more

Company replied

Rated 5 out of 5 stars

Roma was an absolute gem. I was excited & nervous at same time as my first time experiencing this. Roma put me totally at ease explained everything to myself & my sister & included my sister throughou... See more

Company replied


Company details

  1. Dress Store

Written by the company

One of the largest selections of Mother of the Bride & Groom Dresses in the UK, with perfect outfits for all Special Occasions, Evening Wear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

352 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Had the loveliest Mother of the groom…

Had the loveliest Mother of the groom appointment with Shaleen today , who was absolutely excellent , she knew exactly what I was looking for and got it spot on . Can’t wait to wear my outfit in September. Thankyou so much Shaleen for the easiest appointment ever . 🥰

April 6, 2025
Unprompted review
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Reply from Catherines of Partick

You are very welcome and thank you so much for your 5 star review! We really appreciate you sharing your feedback, it's fantastic to hear that you enjoyed your appointment with us and that Shaleen was able to help find your perfect outfit.
We wish you a wonderful time at the wedding in September!

Rated 5 out of 5 stars

Fun morning out

Thanks so much Roma for making my search for a mother of the groom outfit so easy, enjoyable and successful 💕 You were very helpful and fun and we enjoyed your chat thanks again Kate x

March 27, 2025
Unprompted review
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Reply from Catherines of Partick

Hi Kate, you are very welcome! And thank you for your lovely review, Roma will be thrilled to hear your feedback.
We know that shopping for an outfit for such a special occasion can sometimes be a bit daunting so we always aim to make it as enjoyable and stress free as possible.

Rated 5 out of 5 stars

Fabulous experience choosing a dress

Fabulous experience choosing a dress, attention and selection was amazing. Helped by Katie who was absolutely amazing and would definitely recommend. Helped me choose a dress and matching hat. Well done Katie. 👏

January 27, 2025
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your 5 star review and recommendation.
It's fantastic to hear that you had a fabulous experience and that our lovely Katie was able to help find your perfect outfit!

Rated 5 out of 5 stars

Just looking-NOT!!

When I phoned to book my appointment I explained I was just wanting to look as my sons wedding is not until later next year. That was not a problem.
I was greeted at the door by Shaleen. Again I explained I was not buying just looking. I had no idea what I liked but Shaleen was so patient with me, going through around thirty dresses and we picked out a few I fancied to try on. I really liked the first dress I tried, with a matching hat, bag and shoes. I felt amazing!
I did try on a few other dresses but nothing matched the first one. I ended up buying the lot. So much for just looking! Shaleen was amazing,so helpful and patient.

March 19, 2025
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your 5 star review, it's great to have your feedback.
It's fantastic to hear that we were able to help find your perfect outfit for such a special occassion and we will pass your kind comments onto Shaleen.
We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Prom dress shopping

Have had two visits in past few days and both ladies who helped us were outstanding
Thank you so much to Katie on Saturday and Roma this evening

March 24, 2025
Unprompted review
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Reply from Catherines of Partick

Thank you for your 5 star review, we really appreciate you taking the time to share your experience.
Katie and Roma will be thrilled with your lovely feedback!

Rated 5 out of 5 stars

Great Experience

Arrived at shop and was introduced to Roma who was lovely and put me at my ease
I explained what i was looking for and colours We went through dresses and picked a few to try. Tried on and then Roma brought a dress - tried this on and I knew it was the one Tried another few on but went back to one I loved
Roma addrd shoes and bag to the dress and hat and I felt amazing
Dress has to be altered - adjustments were made and the girls were fab
Was a great experience and my friend and I had an amazing day
Would recommend 100%
Thank you to Roma and alteration girls

March 19, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

You are very welcome and thank you for your lovely review and feedback.
It's fantastic to hear that you had a great experience with us and that our lovely Roma was able to help find the perfect dress!
We will pass your kind comments onto Roma and the alteration girls who will be thrilled with the feedback.

Rated 5 out of 5 stars

Lovely shop with so many different…

Lovely shop with so many different styles. shaleen was very professional, friendly and knew what to offer.

Great varying selection.

Great experience. Outfit bought within an hour. Thank you

March 17, 2025
Unprompted review
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Reply from Catherines of Partick

You are very welcome and it's wonderful to hear that you had a great experience instore.
Thank you very much for your lovely review!

Rated 5 out of 5 stars

This was my second visit within 5 weeks…

This was my second visit within 5 weeks to try and get a MOB dress, sadly my first visit I couldn't find anything to suit but staff were lovely and helpful.
My return visit on Tuesday 11th of March was booked on the morning of my visit and I was overjoyed they made an effort to fit me in.
I had called to check the dress I liked was available in my size and colour and they kindly kept it for me as I was traveling from Kilmarnock by bus.
On arrival the staff were all pleasant and helpful but I must single out the beautiful Katie, what a credit she is to the store.
Such a beautiful person inside and out,so very helpful and honest and made my day special as I was on my own.
Katie shows that she loves what she does and this shines through when she is serving you.
If you are lucky enough to visit this shop all staff are helpful but again you will be very lucky if you are assigned to Katie she will make your day as special as she is.x

March 11, 2025
Unprompted review
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Reply from Catherines of Partick

Thank you very much for your lovely words and 5 star review!
We know that finding the perfect outfit for such a special occasion can be challenging so we are very happy to hear that you enjoyed your shopping experience with us. We are thrilled that you were able to find the perfect outfit with the help of Katie and we will pass on your wonderful comments to her. We wish you a wonderful time at the wedding! x

Rated 5 out of 5 stars

Friendly experience from Dolly .

Friendly helpful experience from all staff. Was given many options on style & colour. Lots of time & attention given from Dolly & treated with personal dignity & respect. Purchased beautiful outfit for my daughter’s wedding. Very pleased.

November 22, 2024
Unprompted review
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Reply from Catherines of Partick

Thank you for your 5 star review, We appreciate you taking the time to leave us this feedback and we are happy to hear that you had such a positive experience. We are thrilled that Dolly was able to help find the perfect outfit, we will pass your lovely comments along. We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

I visited Catharines of Patrick (…

I visited Catharines of Patrick ( Glasgow )on Saturday 8th March to find an outfit for my son’s wedding, my daughter and I was greeted at the door from a lovely lady who made us feel so welcome. I was then taken care of by a lady called Tanya who couldn’t have been more helpful, I wasn’t sure on the style or colour of dress I wanted so Tanya was very helpful by going through each dress explaining and showing me the colour and style. When I decided on what dresses I liked I then went to try them all on and was able to decide what dress was the one for me. Tanya then helped me by choose a colour of shoes , fascinator and bag to match my outfit. I honestly felt fabulous and I can’t thank Tanya enough for helping take the stress away of finding an outfit she really is an asset to your team.

Mrs Dempster

March 8, 2025
Unprompted review
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Reply from Catherines of Partick

Thank you for your kind words and 5 star review.
We really appreciate you taking the time to share your experience, It's great to hear that you enjoyed your experience with us and Tanya was able to help find the perfect outfit with matching accessories.
We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Thank you

Thank to Shaleen for her assistance in helping me find my dress for my son’s wedding - she was lovely and very patient dealing with me looking for a dress when I really didn’t want to be wearing a dress!!!😂I am delighted with my outfit and so glad we made the trip to Catherine’s
J Watt

February 7, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you for your kind words and 5 star review.
We really appreciate you taking the time to share your experience and are thrilled that Shaleen was able to help find the perfect outfit. We will pass your lovely comments along.
We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Great Experience

I travelled nearly two hours to this store to find a Mother of the Bride dress, and I'm so glad I did. Roma was amazing. She was so kind, funny and made the experience enjoyable. I was very apprehensive and not looking forward to trying on dresses as I don't wear them very often, but Roma knew exactly what styles and colours to pull that would suit my shape. I didn't feel pressured to buy and I'm so pleased I walked away with a stunning dress.

January 29, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for sharing your experience and for your 5 star review.
We know that it can sometimes be daunting shopping for an outfit for such a special occasion, we always aim to make it as stress free and as enjoyable as possible so it's lovely to hear that not only did you enjoy your experience but also found a perfect dress.
We will pass your kind comments along to Roma, who will be thrilled!

Rated 5 out of 5 stars

Successful trip to Catherine’s of Partick

Had a very successful visit - served by Dolly who was knowledgeable, fun and super supportive. Buying a mother of groom outfit & also a Nana of the groom outfit too! Visited another retailer before but should have just come here first. Wonderful experience. Thoroughly recommend.

February 12, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you so much for your 5 star review and recommendation!
We really appreciate you taking the time to share your feedback.
It's fantastic to hear that you had a wonderful experience here at the store shopping for your mother of the groom & Nana of the groom outfits and we will pass your lovely comments along to Dolly!

Rated 5 out of 5 stars

MOB shopping

MOB shopping

Roma was amazing at helping me choose the right MOB outfit. Felt very relaxed with her and I am delighted with my choice. Roll on July for the big day! Thank you so much you are a star!

February 7, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
We're thrilled to hear that Roma was able to help with finding your perfect outfit and will pass your lovely comments along.
We wish you a wonderful time at the wedding in July!

Rated 5 out of 5 stars

Great experience

I am the mother of the groom and I was not sure what I was looking for had no idea at all before I went. Lisa was my helper today she was so patient brought me dresses that I wouldn’t normally have looked at but I am so glad because I ended up with something that I wouldn’t have chosen for myself. Wasn’t looking forward to going because I didn’t know what to look for but thank you Lisa you were back and forward bringing shoes, bags and head wear until I was happy with everything so I did say YES to the dress and accessories. Great experience.

February 9, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your 5 star review!
We really appreciate you taking the time to share your feedback.
We know that shopping for an outfit for such a special occasion can sometimes be daunting so we always aim to make it as stress free and enjoyable as possible, so it's wonderful to hear that you had a great experience with us and that Lisa was able to help find the perfect outfit!

Rated 5 out of 5 stars

Lisa you’re a Star ⭐ 🥰 xxx

Wow Lisa Was AMAZING 🤩 I honestly didn’t think I would find anything, however Lisa listened and helped me pick some different options. Allowing me to try on and take pictures and not pushy. I’ve been looking since last year and always thought Catherine’s of Partick was super expensive.
Everything was very reasonably priced, not what i was expecting. I left with dress & hat.
You really made it special & not stressful Lisa thank you so much if I could give you 10 stars I would ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Much Love A & E xxx

January 19, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you very much for your lovely review!
We're thrilled to hear about your experience and that our lovely Lisa was able to help find the perfect outfit for such a special occasion.
We will pass your comments along to Lisa who will be so pleased with your wonderful feedback! x

Rated 5 out of 5 stars

Had an appointment booked and it was my…

Had an appointment booked and it was my first time visiting Cathrines of Partick. The shop is a large store and plenty of room to move around. The lady assigned to help me was Lisa and she was lovely. The outfits are all sectioned in sizes which is great and what a selection so much choice and colours. Lisa showed me all the dresses and I just let her know what I quite liked from that she kinda knows your style. Lisa was so good at pairing up hats with outfits and shoes were given to try with outfits, did take husband along so he did help however Lisa made the experience for me and to be honest I could have left with a few dresses lol. Chose the dress for my son’s wedding and I would definitely recommend. I will be back for sure . Thanks you Cathrines of Partick x

January 31, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you for your 5 star review, We appreciate you taking the time to leave us this feedback and we are happy to hear that you had such a positive experience. We are so pleased that Lisa was able to help find the perfect outfit, we will pass your lovely comments along. We wish you a wonderful time at the wedding! x

Rated 5 out of 5 stars

The honesty of the sales assistant and…

The honesty of the sales assistant and the amount of time and effort she gave to me. The choice was good and she just seemed to know exactly what she was doing. Friendly and very attentive.

January 31, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you for your 5 star review, We appreciate you taking the time to leave us this feedback and we are happy to hear that you had such a positive experience. Have a wonderful time at your event.

Rated 5 out of 5 stars

Dolly served me yesterday afternoon and…

Dolly served me yesterday afternoon and helped us chose a MOB outfit. She was amazing and helped me find the perfect outfit. Nothing was too much trouble for Dolly she chose hats, accessories and shoes to match the outfits and would have pulled the shop out for me. I can highly recommend Dolly she was brilliant and I bought a dress and matching hat which I can’t wait to wear later this year.

January 29, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you for your kind words and 5 star review. We really appreciate you taking the time to share your experience and are thrilled that Dolly was able to help find the perfect outfit, we will pass your lovely comments along. We wish you a wonderful time at the wedding!

Rated 5 out of 5 stars

Aisle Style! 10/10 Experience <3

Could not recommend Catherine’s of Partick enough! From the moment we walked in, we were greeted with warmth and professionalism. The staff are incredibly knowledgeable and genuinely care about helping you find the perfect dress for such a special occasion.

The selection of Mother of the Bride/Groom and guest dresses is absolutely stunning—elegant, sophisticated, and available in a wide range of styles, sizes, and colours to suit every taste. The quality of the fabrics and attention to detail in the designs are second to none.

What truly sets this boutique apart is the exceptional personal service. The team takes the time to understand your preferences, offer expert advice, and ensure you feel confident and beautiful in your chosen outfit. They go above and beyond to make the experience enjoyable and stress-free whilst offering alteration opportunities for your outfit too.

If you’re looking for that perfect dress and a truly memorable shopping experience, Catherine’s of Partick is the perfect place. As the bride to be, I was honoured to visit Catherine’s of Partick not once but twice for both my Mum, Val, and Mother-in-law to be, Sandra. We were lucky enough to have Lisa from the shop help and assist us for BOTH visits so it made the experience personal, familiar and comforting. We even purchased the perfect hats to finish off the final look. On both occasions, we left feeling very happy and on a high. I look forward to watching my Mum and Mother-in-law to be walk down the aisle in style and dance the night away in their gorgeous wedding outfits.

A big thank you to Lisa and the staff at Catherine’s of Partick for your time, patience, advice and positivity.
Natalie, Valerie & Sandra xxx

January 11, 2025
Unprompted review
Catherines of Partick logo

Reply from Catherines of Partick

Thank you for your 5 star review, We appreciate you taking the time to leave us this feedback. we are so pleased to hear that you had such a positive experience and enjoyed your visits to the shop. We aim to give everyone a wonderful experiance choosing thier outfit and we are thrilled that Lisa was able to help find the perfect outfit twice! we will pass your lovely comments along. We wish you all a wonderful time at the wedding!

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