CB1 Medical Reviews 267

it has helped me with the genetic predisposition of maintaining Ulcerated Colitus allowing me to gain a healthy digestive system, and to maintain pain relief which comes with the condition without resorting to opaite based medication and eventually surgery
thank you

I suffer from osteoarthritis of the knee and had tried all the recommended painkillers, most had no effect and due to it being a long term condition I didn't want to risk opiate based painkillers, thankfully I came across an advert for CB1, who offer medical marijuana for people who are open to alternative medicine. After setting up a video link appointment and discussed my disability and what I had tried was accepted as I fit the guidelines. Medical marijuana is offered for a variety of issues, not just limited to pain relief. Once accepted, after the first month due to the checks that are carried out, the medicine arrives within 48 hours of ordering by signed delivery. The app is easy to use for ordering prescriptions and keeping an eye on follow-up appointments. A very professional service, which should be widely available but due to marijuana being a controlled substance may be off putting, don't let prejudices put you off trying a medicine that works. I can not praise CB1 high enough.

I Started my Medical Cannabis Journey last year with CB1 Medical. The main treatment for one of my conditions is for pain which is quite complexed and debilitating. The staff at first point of communication over the phone were experienced and reassuring with regards to my issues. I had my first Consultation within the week and the Consultant was very knowledgeable regarding my conditions. We discussed medications together and I had my medication a couple of days later.
CB1 Medical will do your legwork for you regarding your Summary of Care from your GP if you are unable to do this yourself with no charge. I have not had any issues with CB1, the staff are very professional knowledgeable and understanding and the Patient comes first, a very patient friendly clinic.
The CB1 app is very easy to navigate around especially for when ordering your repeat prescriptions.
CB1 Medical is a 1st Class Clinic and I would highly recommend them.

The whole process is nice and easy

I’ve been with cb1 for a while now and found everything to be excellent very cheap prices £50 for a year re appointments etc then pay for prescription I think there the cheapest for consultations in the uk yes you may have to wait on occasion for prescription but if you order in advance of medication running out there’s no problems as I said the doctors , staff , call agents and pharmacy have all been excellent without fault in my time with them and I would definitely recommend to anyone who needs help to relieve symptoms

Very happy patients. Been with them for two years now. Great service and fast delivery. Thanks for all the effort you put in to support your patients.

A mate recommended CB1. She has chronic pain and I was diagnosed with Fibromyalgia last year, and I have severe back and neck pain from an accident.
I have had all the pain meds a doctor could prescribe and thought to myself. What the heck let’s give CB1 a call.

From start to finish the team are so professional, friendly, understanding and know their stuff. the price is reasonable, who cares, a day of feeling well is priceless to me.

After a month I am so happy with the results.
My pain is more controllable and I can move more and sleep much better.

I highly recommend these guys.
😁

Been waiting now for months and now I'm told my application has been deleted due to them not receiving all my info on time.this is incorrect because I have sent everything when requested.was only 2 weeks ago I had to take screen shot of my name and NHS number so don't know how it's been deleted and I have to start again.sounds to me like they was just after my details!!!!!!!! Sorry I spoke to another company yest and got sorted all in the same day

Don't know why they have bad reviews I received nothing but a good service.
And the pharmacy has a good selection of strains.

I felt very let down by CB1 in regards to their data breach last month. Parts of my personal data were stolen, and I think in light of them being a medical provider this is really quite serious.

I emailed 3 separate times, on the 18th of August when the breach happened, the 28th of August and then the 13th of September to ask further questions about this breach and how my data was affected. I still have not received any reply as of the 23rd of September.

So not only was my data leaked, CB1 did not have the courtesy to reply to my inquiries about my own personal data. Again, I feel very let down.

This medical clinic makes your mental and physical health worse by selling mouldy flower! Twice now I’ve received mouldy product to be told they need to wait 4 weeks atleast to hear back from the manufacturer to say whether it is actually mouldy! Thats at least 4 weeks of them still selling mouldy product which will make you ill and they don’t care because they’re making money! I’ve been a member for about 12 months and the service just gets worse every week! The staff haven’t a clue what their job roles are! Constantly sending invoices out for prescriptions that they know they don’t have in stock! They only get stock weeks after all other clinics have had the same stock so the quality of product is dry and degraded little popcorn nugs that they pay less for than the other clinics but charge the same price! My chest has never been this bad! Today I received my medication after waiting a week and contacted them to find out it was there in stock just hadn’t been sent out for no reason, and it just smells and tastes like mould! Making my chest even worse! There answer to this is it’s not their fault it’s the distributions fault! So they basically give you anything and don’t care about the standard because it’s not their fault!!! Since joining CB1 my mental health deteriorated it’s making me worse! There’s a lot of medical cannabis pharmacies now don’t waste your time coming to this one! Don’t comment back on this as if you’re trying to help because it’s all lies you do it everytime but contact no one!

Been with CB1 for over a year now. The selection of medication is usually pretty good. I've seen prices range from £4 to £11 per gram of flower, and various different prices for edibles, oils, and vape cartridges.
Occasionally there are some bargains on the premium strains if you keep an eye out. Delivery is usually 1-3 days from ordering prescription through the app. It all works quite well. Any problems I've had have been handled in an exemplary manner by the customer service team who are very friendly and fair. All in all it has been a 5 star service from CB1, and for me, truly life changing. If only I had found them sooner.

I’d read a few negative reviews about CB1 but thought I’d give them a go anyway and I have to say that they have been amazing, they are friendly supportive easy to contact and friendly, some of the other reviews complained about a lack of choice but as this is my first experience with the medical cannabis thing I can’t see a problem
I have plenty of choice in oils gummies vapes and flowers or at least it looks like a good selection to me
I would highly recommend them as a company based on my own personal experience and have no plans to move

I left another expensive clinic to join this pharmacy and the initial onboarding to receiving first subscription was so simple and straightforward I felt like I landed on my feet, finally. However, when it comes to ordering products, and the timing between getting your script to the doctor and signed off isn't as consistent as hoped for. Equally, lots of products go out of stock but the system doesn't update quick enough to inform patients. Lots of products are expensive, and communication between customer services and pharmacy is really bad. I find myself calling up each week to try to streamline the sign off to delivery process but there always appears to be someone who isn't informed about something so another issue arises that requires me to evidence the contrary.

As a patient and consumer my experience isn't great and makes me wonder how much longer I can put up with having to make disgruntled calls because the system is rather clunky, or perhaps favourtise other patients, I can't be sure, however my experiences are by and large fuelled by anxiety and stress.

What about the wellbeing of patients without medication for 5 days. Now apparently admin staff have more rights than a patient. They think you shout down the phone, maybe turn down the headset then. When i shouted to show me shouting i got dishcharged. Zara was the cause of this. Managers who dont call back and dont solve problems, then discharge you because of mental health issues caused by the pharmacy. No understanding from the admin, there here to collect money and not offer the service we need. We need support when we dont have product not hung up on every 2 mins. Your admin team could have very easily prevented yesterday. Very bad clinic. The pharmacy hold back your medication due to oil not being in stock. Iv been a patient of cannabis since nov 24. Iv never been left without my medication. Cb1 made it so i was out of medication from fri till Wednesday. Phone up complaining as its affecting my mental health having no medication. Made complaints and iv been discharged by them. Shocking service by the managers on the admin side. Who could have spoken to me yesterday but chose not to. The pharmacy manager spoke to me a number of times and there part of the same business. Why cant the admin managers do the same. Director apparently told them not to discharge me. Zara needs a special mention she has told me i never spoke to a manager today when i did. Told me yesterday i was shouting when i wasnt, i explained i will shout so you know iv not been shouting. She hung up the phone and got me discharged. Very nice of her to do so. Care commission are getting my complaints about your shocking company.

Awful service . Charged me £50 for a consultation after seeing my gp records , only to tell me I didn’t have enough evidence then ignore me for 10 days saying they can’t review my case ! Asked for a refund and still no reply ! Very disappointed

Started with some issues, then the issues became more prominent, yet despite warning them, they did nothing to change this, leaving me without medication and without hope of getting any, so had to go back to buying on the streets. TBH, street dealers have more integrity than these clowns masquerading as doctors. If you want some chill in your life- avoid this bunch.

AVOID AVOID AVOID AVOID AVOID

Where to start, the variety isn’t great. From what there is available I personally feel it’s over priced. Flower arrives dry, with dust at times! When paying full price there should NEVER be dust/small nugs. They don’t stock any decent indicas! Nothing that really hits your muscles, everything is a hybrid with these lot. Obviously a recent data leak with less than ideal in terms of customer satisfaction. In addition the APP has been down for a week and nothing seems to be sorted. I called and was informed a prescription was put through, only to be emailed and told they don’t have it in stock or my initial prescription….. what? Everything is out of stock, you find something that might do, only to find that it’s also out of stock. It’s unacceptable, no excuse it’s unacceptable. We’re trying to create a medical pathway to medicines that provide benefits to many sufferers and we have cowboys like these holding the industry back. A lot of the flower is near its expiration date. The fact you don’t pay a subscription shows, one way being they price the product higher and also don’t really care about solving your problems. Avoid

Recent data breach. App update what broke the app so then they had to roll back, reported issues with Face ID been problematic (they blamed Apple. Never had an issue ever with Face ID else where). Looking to leave cheap for a reason.

Warm and friendly staff, everyone I've ever spoken too at this company has been so sweet and helpfull. It's really nice having weed the legal way too. I buy there cheaper strains at about 50 a 10 gram and they always do the job nice crisp buds great smell and always packaged tightly and sealed packs. There more expensive strain are really nice too if I fancie a treat. Being able to chose between small buds and big buds at a price diffrence of about a fiver is nice too. All in all a great company that has come along way in the last year with the addition of there app and faster delivery times. Pretty much order what you want when you want. I have a 60gram limit a month but usually I only buy 10-20gram but its nice having the option. Will continue to shop with them for years to come. Really takes the stress out of buying it from "street" venders.