I have recieved my package in less then 22 hrs..im not saying every package will arrive in that time but mine did. And it was well prepared for shipping. I really can't express how great shopping is... See more
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They came in a timely manner for the distance. The only complaint I have ( which isn't really a complaint) is that they are fresh and hard to get a puff off it . Now trying to wait for them to dry up... See more
Ordered 10 cartons of Nexus Full, the filters are not attached & sealed properly to the tobacco paper, the draw is terrible & smoke seeps from where the filter is attached to the paper, inconsistent s... See more
The company was quick and honest! My experience was great! I had immediate response to questions I asked because the person they had on chat responded right away and didn't make you wait. I don't lik... See more
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Defective Filters - Poor quality
Filters were bent and uneven. Doesn't seem like real factory stock.
Lost package, No refund
Paid extra for insurance but still got no refund when the package was lost.
Ignored refund promise
Site claims satisfaction guaranteed, but they completely ignored my refund request.
Good value on reasonable products
Good value on reasonable products. I like the customer service and sales they run.
Love everything about ccw
Fast delivery! Love the message feature and rewards/points. They add up fast.
Great prices and fast delivery!
Great and speedy service
Experience was great received everything I ordered with discrete packaging
Good and accurate service
Fast delivery
Paid for signature delivery but they…
Paid for signature delivery but they left it outside my door. Terrible service
Questionable tobacco quality
Taste is off, like it's not legit tobacco. Won't risk my health again.
Cancellation ignored
Tried to cancel my order right after placing it and they ignore me and still charged.
Shipping is way slower than advertised
Shipping is way slower than advertised. Not reliable.
No tracking updates
No tracking updates for a week. When i asked, they just said "Be patient"
Refund Ignored
Asked for a refund after a delay and they said to wait longer. What a joke.
Low quality vs price
Overpriced for the quality. Half the smokes were stale. Not impressed.
Foreign packaging
Boxes showed up with health warnings in foreign language. Sketchy.
Unhelpful support
Lousy customer support. Took 4 days to reply and still didn't help.
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