Celebrationbox Reviews 7,952

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 1 out of 5 stars

I am a receiver of Celebration Box, and have received a few over the years. But the last box I received was off and when I contacted Celebration Box about it they could not have cared less. The chocol... See more

Rated 5 out of 5 stars

The Craft Beer Box provided the most wonderful surprise to my father on his 75th birthday last Friday. After going through major surgery, then 2 weeks later Cyclone Gabrielle in Napier, it was extreme... See more

Company replied

Rated 5 out of 5 stars

I highly recommend buying from this company!! I bought the choc donut delux box for my nieces birthday, really good quality chocolates, cool packaging, fast delivery, if you want great gifts for someo... See more

Rated 5 out of 5 stars

I ordered the box on 7th March hoping it would arrive by 10th as several courier parcels sent before that date still haven't arrived. This box and others I have ordered always look exactly as they a... See more

Company details

  1. Gift Basket Store
  2. Candy Store
  3. Confectionery
  4. Corporate Gift Supplier
  5. Flower Delivery
  6. Food Products Supplier

Written by the company

Celebration Box delivers Gift Boxes, Flowers and Sweet Treats New Zealand wide. Gifting solutions for every Occasion, Celebration Box delivers overnight Monday to Saturday and in Auckland we offer same day delivery. If you're looking for Gifts For Her, Gifts for Him, Gifts for the kids, Birthday Gifts, Corporate Gifts, or Sweet Treats, www.celebrationbox.co.nz is your solution.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I am a receiver of Celebration Box

I am a receiver of Celebration Box, and have received a few over the years. But the last box I received was off and when I contacted Celebration Box about it they could not have cared less. The chocolates were off, they smelled bad and tasted awful and the wine had turned to vinegar. I let all senders know this, and will now never use Celebration Box again

January 9, 2026
Unprompted review
Rated 2 out of 5 stars

Their pick a delivery date is not so…

Their pick a delivery date is not so reliable! Ordered a Thank you box for my childrens bus driver who was retiring on their last day school for the year (Mon) and so placed the order 10 days prior to prefered delivery date and allowed the extra day for any issues as they suggested. The delivery date came and went as did the extra day. So I emailed that evening to ask when my purchase maybe arriving as it was needed the morning of Monday. but as it was on the cusp of a weekend I didnt expect to hear back from them until they returned to work the Mon. However they did respond on Sunday to let me know that due to an error with their system my order was completely missed and they were going to send it out asap along with a "so sorry for the inconvinience"! Problem is I now am going to receive my $125 Thankyou box too late to give to the intended receiver rendering it a waste of money. Probably wont be ordering via this company again as I have had more reliable service elsewhere and am kicking myself that I did not purchase from them this time too! Moral of the story, checkup on expected delivery dates if it is important that they arrive the date you prebooked for!!!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer

They delivered the box, same day delivery, with excellence. I was able to give my dad a birthday gift while I was in another city. I am a very satisfied customer, one that is very wary of scams. Celebration Box is legit.

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

Didn't deliver on time and still hasn't delivered. No reply to email to query it.

Ordered a gift box for a friends birthday for delivery in Auckland where they offer 4 hr delivery, same day delivery and overnight delivery. Ordered on 4th September and paid for overnight delivery, to be delivered by (which is an option they have on their website) 9th September. Friends birthday being on 11th September.
A tracking number for delivery email was received on 8th September and as of today, 12th September, it still says 'Tracking number allocated to parcel'. I emailed them on 11th September and it is now COB 12th Sept and have heard nothing. Really disappointing.
Their warehouse is 20km's from my friends address. Her birthday is over and she didn't receive anything from me.
Probably not going to order from here in future.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Now keeping celebration box as my number 1 when I need something quickly sent to family in NZ ❤️ my little sister loved her gift and shipping was spot on . Arrived on her birthday . Exactly as I wanted it . Thankyous

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

Impressive service

I ordered the gift box around 11am and it was delivered by 2pm - very impressive. The gift recipient was very happy with what they received. I will definitely buy again as this was a very positive experience.

March 14, 2023
Rated 1 out of 5 stars
Celebrationbox logo

Reply from Celebrationbox

Hey Bhargavi, Thanks for your review. Our Team have reached out to you regarding your order. I've had a look into your order and it seems although you contacted us to change your address, when it was updated it did not pull through correctly in the system. We'll look into why this happened more indepth with our developers but please get in touch with us so we can make sure your order is delivered to the correct address.

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