I am a receiver of Celebration Box, and have received a few over the years. But the last box I received was off and when I contacted Celebration Box about it they could not have cared less. The chocol... See more
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The Craft Beer Box provided the most wonderful surprise to my father on his 75th birthday last Friday. After going through major surgery, then 2 weeks later Cyclone Gabrielle in Napier, it was extreme... See more
Company replied
I highly recommend buying from this company!! I bought the choc donut delux box for my nieces birthday, really good quality chocolates, cool packaging, fast delivery, if you want great gifts for someo... See more
I ordered the box on 7th March hoping it would arrive by 10th as several courier parcels sent before that date still haven't arrived. This box and others I have ordered always look exactly as they a... See more
Company details
- Gift Basket Store
- Candy Store
- Confectionery
- Corporate Gift Supplier
- Flower Delivery
- Food Products Supplier
Written by the company
Celebration Box delivers Gift Boxes, Flowers and Sweet Treats New Zealand wide. Gifting solutions for every Occasion, Celebration Box delivers overnight Monday to Saturday and in Auckland we offer same day delivery. If you're looking for Gifts For Her, Gifts for Him, Gifts for the kids, Birthday Gifts, Corporate Gifts, or Sweet Treats, www.celebrationbox.co.nz is your solution.
Contact info
1/144 Cryers Road, East Tamaki, 2013, Auckland, New Zealand
- 093031514
- info@celebrationbox.co.nz
- celebrationbox.co.nz
4.4
Excellent
8K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Awesome service from start to finish
Awesome service from start to finish. Great quality product in gift basket. Recipient was very happy. Thank you.
February 8, 2023
Haven't even received the item
Haven't even received the item, missed the anniversary date, wouldn't buy off again very disappointed
February 8, 2023
Reply from Celebrationbox
Hi there Kane, thank you for your review. A member of our team has been in touch with you via email. Due to Cyclone Gabrielle's arrival, NZ Post suspended pick ups and deliveries with the safety of their staff in mind. It's a very stressful situation as we rely on NZ Post very heavily and the processes they implemented were out of our control. We expect your order to be delivered in the next day or two. Let's keep in touch until your Celebration Box has arrived. Thank you.
Fantastic Customer service
Fantastic Customer service, great communication, the package was well presented and on time
February 3, 2023
Celebration box
My boyfriend loved his celebration box for his valentines gift. Thank you for the quick service and great product.
February 7, 2023
Upgraded review
I have upgraded my review as i received my box and it is great. I realise it was delayed due to the cyclone. I have given you 1 star because as of today 14/2/23 I have not received my box. I am hoping it will appear soon.
February 9, 2023
Reply from Celebrationbox
Hey there Paul!
Thanks for your feedback, we appreciate you taking the time to do so.
Due to Cyclone Gabrielle's arrival, NZ Post suspended pick ups and deliveries with the safety of their staff in mind. It's a very stressful situation as we rely on NZ Post very heavily and the processes they implemented were out of our control. We expect your order to be delivered in the next day or two, as NZ Post start to clear their backlog. If there has been no update to tracking or you have not received your order, please reach out to us at info@celebrationbox.co.nz and we will follow this up for you. Once again, we're sorry for the inconvenience and really appreciate your understanding.
Order hasn’t arrived yet no reply to my…
Order hasn’t arrived yet no reply to my message as yet concerned product won’t be fresh when/if it does arrive
February 8, 2023
Reply from Celebrationbox
Hiya Jenna, thank you for your feedback. Due to Cyclone Gabrielle's arrival, NZ Post suspended pick ups and deliveries with the safety of their staff in mind. It's a very stressful situation as we rely on NZ Post very heavily and the processes they implemented were out of our control. We expect your order to be delivered in the next day or two. A member of our team has reached our directly as well. Thank you!
Went very smoothly and the person I…
Went very smoothly and the person I sent it to loved it all! Being able to write something personal also was amazing
February 8, 2023
Hard to say
Hard to say, as still waiting, but I’m guessing the weather has caused the delay 😊
February 8, 2023
Reply from Celebrationbox
Hey Shari, we really appreciate your understanding. Unfortunately due to Cyclone Gabrielle's arrival NZ Post suspended deliveries with the safety of their staff in mind. It's a very stressful situation as we rely on NZ Post very heavily and the processes they implemented were out of our control. I can confirm your order was definitely collected from us on the 12th February. As NZ Post start to clear their backlog, we do expect your order to be delivered in the next day or two. Please reach out to us at info@celebrationbox.co.nz if there has been no update and we will follow this up for you. Once again, we're sorry for the inconvenience and really appreciate your understanding.
First time ordering got a jack Daniels…
First time ordering got a jack Daniels valentine's pack for hubby it was amazing definitely worth the money
February 13, 2023
Everything was on time great service…
Everything was on time great service all around
February 6, 2023
Valentines gift
Great communication and easy to purchase. Though I was surprised I thought the cans were bigger!
February 6, 2023
great thankyou
February 5, 2023
You always provide a great service and…
You always provide a great service and this is why I buy from you time and time again. However, NZ Post let us down by not delivering on the day it was expected.
February 7, 2023
Great last minute birthday present for…
Great last minute birthday present for my son and he loved it. I also loved how last it was delivered 🥰
February 6, 2023
The process was easy and straightforward
The package is reasonably priced, looks nice.
February 6, 2023
Great service 🙂
February 6, 2023
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