Celebrationbox Reviews 7,952

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I am a receiver of Celebration Box, and have received a few over the years. But the last box I received was off and when I contacted Celebration Box about it they could not have cared less. The chocol... See more

Rated 5 out of 5 stars

The Craft Beer Box provided the most wonderful surprise to my father on his 75th birthday last Friday. After going through major surgery, then 2 weeks later Cyclone Gabrielle in Napier, it was extreme... See more

Company replied

Rated 5 out of 5 stars

I highly recommend buying from this company!! I bought the choc donut delux box for my nieces birthday, really good quality chocolates, cool packaging, fast delivery, if you want great gifts for someo... See more

Rated 5 out of 5 stars

I ordered the box on 7th March hoping it would arrive by 10th as several courier parcels sent before that date still haven't arrived. This box and others I have ordered always look exactly as they a... See more

Company details

  1. Gift Basket Store
  2. Candy Store
  3. Confectionery
  4. Corporate Gift Supplier
  5. Flower Delivery
  6. Food Products Supplier

Written by the company

Celebration Box delivers Gift Boxes, Flowers and Sweet Treats New Zealand wide. Gifting solutions for every Occasion, Celebration Box delivers overnight Monday to Saturday and in Auckland we offer same day delivery. If you're looking for Gifts For Her, Gifts for Him, Gifts for the kids, Birthday Gifts, Corporate Gifts, or Sweet Treats, www.celebrationbox.co.nz is your solution.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars
Celebrationbox logo

Reply from Celebrationbox

Hey Tearne, we appreciate you being so understanding. The delivery delays were due to the Nationwide State of Emergency declared. Unfortunately, the air network was suspended which mean't that although your gift had been picked up from us, our delivery partners could not get it down to you in the South Island. We can see it has now been delivered. Sorry for any inconvenience this may have caused, but we do hope it was enjoyed despite the delay.

Rated 5 out of 5 stars

Valentine’s Day Box

Sent a celebration box as a Valentine’s Day present. There were different specially designed boxes to choose from for Valentine’s which was a nice touch. The box arrived on time, neatly presented with my message inside. It was even delivered in the middle of a hurricane! Highly recommend.

February 12, 2023
Rated 1 out of 5 stars

Order was never delivered but was…

Order was never delivered but was signed off by driver on tracking number

February 9, 2023
Celebrationbox logo

Reply from Celebrationbox

Hi there, thanks for your feedback. We have been in contact with you by email. Your gift was unable to be delivered as our delivery partners could not access to your street. Please get in touch with us at info@celebrationbox.co.nz

Rated 5 out of 5 stars

Fantastic service

Fantastic service , even with the cyclone still arrived on time and products are lovely and presented great highly recommend and will defiantly be purchasing more

February 9, 2023
Rated 1 out of 5 stars

Paid for the shipping to have it…

Paid for the shipping to have it delivered the day before Valentine’s Day and still hasn’t been delivered.

Very disappointing

February 8, 2023
Celebrationbox logo

Reply from Celebrationbox

Hi there, thank you for your review. During this time we were operating under a NZ wide National Emergency which meant despite us having all orders completed ahead of schedule, Couriers weren’t operating in the lead up to and including Valentines Day. We sent numerous emails updating all customers of the situation, I apologise if you had missed these. I can see that your order has been delivered. Thank you.

Rated 5 out of 5 stars

It was wonderful to be able to bless…

It was wonderful to be able to bless someone from afar.
I appreciated the tracking information as I was able to check and see that the beautiful gift I had selected was delivered right on time. Thank you Celebration Box Team!

February 5, 2023
Rated 5 out of 5 stars

Valentines delivery

Valentines delivery made its way to my fiancé at work promptly despite wild weather conditions in AKL due to the cyclone. Really happy with that outcome 🙂

February 13, 2023
Rated 5 out of 5 stars

You guys did amazing....

You guys did amazing due to weather we were having I expected to receive it late but it arrived on time and was absolutely perfect, made my man's day.

February 8, 2023
Rated 5 out of 5 stars

The packaging was great

The packaging was great! The Fragile label would of been hard to miss. My partner loved it!! Despite the cyclone and the road blocks we still received our package before valentines day! Thank you!

February 8, 2023
Rated 5 out of 5 stars

Stoked

Stoked! Easy to order, arrived on chosen date, exactly as pictured and items all fresh!! Nga mihi

February 12, 2023

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