Still waiting for samples after nearly 3 weeks, no one replies to emails. Still no communication !!!!! Stay away from this company, a total waste of time !!!!! I will be seeking a refund through... See more
Company replied
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Still waiting for samples after nearly 3 weeks, no one replies to emails. Still no communication !!!!! Stay away from this company, a total waste of time !!!!! I will be seeking a refund through... See more
Company replied
Costumer service 10/10. The Quality of these sofas so luxury & high quality 100%. The delivery was honestly great can’t complain is was easy & smooth delivery very fast though. Have recommended other... See more
Firstly they’re honest and really true! I wasn’t go to the store but the did everything for me on line with kindness and truthfully I really appreciate and highly recommended with many more stars... See more
Absolutely great service from start to finish. Fast replies and updates at every step. From placing order to the delivery was great customer service. The quality of the sofas are amazing and the pictu... See more
Celebrity Interiors is a family-run business specializing in exclusive interior furniture and décor. Based in the UK, we source products from around the world and deliver nationwide.
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Replied to 100% of negative reviews
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The Louisiana Bed is magnificent- the quality is beyond our expectations.
AVOID, selling damaged products with no response when reported. Scam!!!
Really happy with our purchase Can't fault anything
Great service from Abdul who ensured everything was what I wanted ie fabric etc. Bed came earlier than expected and looks great up.
Me and my husband are very happy customers.
Good communication from vendors. Delivery of 3 seater Ambassador sofa was on time. Initially there was some difficulty fitting the sofa into my property, but a solution was found. Very happy with my purchase.
Was very surprised , had a nice gentleman call me after I placed my order to make sure it was what I ordered and sent me videos to show me the real colouring. And then 2 days later I had my sofa. Very impressed , and when the sofa came it was lovely.
I order sofa three seater and two seater arrived on time they informed me and confirmed the delivery date and good customer service highly recommend I will use it again
Fabulous service , amazing quality furniture - Nothing is to much trouble for Abdul
Would highly recommend to friends and family
Don't look at other customer reviews! I was also worried, but completely unnecessary... The sofa came a week later than it was little, but I'm very happy with the way it looks, as well as a man named Abdul, very nice and helpful... if in the future I will definitely buy from them again they have wonderful furniture :]
The team at Celebrity Interiors have been helpful and professional from the start to the end. They helped picked the right bed and mattress for me and my wife, and ensured we were happy with everything before the order was made.
Since the order was made, they have been in touch on a regular basis to update me on the order and the expected delivery time. Their customer service was excellent. Shout out to both Omar and Abdallah with their customer service.
I would advise to order furniture from here. The quality of the items are amazing. You will not regret it.
Ordered a sofa towards the end of Dec and was told the refund policy was very strict. Asked what happens if my item arrives with damage and was told there was a window of 24 hours to report this and that all products go through a healthy quality inspection both my 2 and 3 seater sofa's had damage to the gold detail. I emailed the company with information and photos of the damage who also trade as celebrity interiors who said someone would look into it for me. I had to chase constantly for over 5 weeks by email and call up for updates to be told its the season where staff take a lot of holiday. I kept asking for a resolution and came to the arrangement as the sofa's were manufactured in Germany they could arrange for a pen to be sent that contained the paint used for the metal. Finally the pen arrives with no instructions on how to use it and later that daty I went to B&N Bargains and The Range and the same pen they sent me is sold there!! The pen doesnt cover the damage. Not only is it a different colour but when applied 24 hours later if you touch it the ink rubs off. I have since tried to call the company 3 times sinece the pen has arrived but on one has answered my call. With that in mind I think my only options are the Citizens Advice and possibly small claims court. Its a real shame as the sofa's are lovely and comfy and I was never looking to make a return, just find a resolution over the damage. Adam is very friendly and helpful, but its just a shame I wasn't able to get back in touch with him or the company to explore other avenues of restoration.
Pavlina
Very pleased with the service and delivery. The customer advisor was professional and patient. Answered all my questions
From ordering my new sofa right through to delivery was such a smooth pleasurable experience . I am absolutely in love with my purchase and am amazed at the my experience with celebrity Interiors fantastic job well done . Thank you so much . Shelly .
Just received my ambassador corner sofa and it is beautiful from start to finish they kept me updated through WhatsApp would definitely recommend
No follow up information on the purchase I had to call to confirm that you had received the order
Great Experience And Love My Sofa
Sofa arrived within the 12 weeks timeframe. Everytime I rang the sales line there was someone there to help. Recommended to Family and Friends
Thanks
Abigail
Got messed around paid for items and a delivery which didn’t exist stay well away from this company It was a birthday gift and it completely ruin the birthday
The boxes where all damaged with holes in no screws for one chair one leg was shorter then the other
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