CELEBRITY INTERIORS Reviews 

124
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Still waiting for samples after nearly 3 weeks, no one replies to emails. Still no communication !!!!! Stay away from this company, a total waste of time !!!!! I will be seeking a refund through... See more

Company replied

Rated 5 out of 5 stars

Costumer service 10/10. The Quality of these sofas so luxury & high quality 100%. The delivery was honestly great can’t complain is was easy & smooth delivery very fast though. Have recommended other... See more

Rated 5 out of 5 stars

Firstly they’re honest and really true! I wasn’t go to the store but the did everything for me on line with kindness and truthfully I really appreciate and highly recommended with many more stars... See more

Rated 5 out of 5 stars

Absolutely great service from start to finish. Fast replies and updates at every step. From placing order to the delivery was great customer service. The quality of the sofas are amazing and the pictu... See more

Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Furniture Manufacturer
  4. Interior Designer

Written by the company

Celebrity Interiors is a family-run business specializing in exclusive interior furniture and décor. Based in the UK, we source products from around the world and deliver nationwide.


Contact info

4.0

Great

TrustScore 4 out of 5

124 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(124)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect👍

I cant really fault them they met all my expectations from the colour of my sofa to the size and timescales of delivery thank you

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

100% Recommended Sofas

Costumer service 10/10. The Quality of these sofas so luxury & high quality 100%. The delivery was honestly great can’t complain is was easy & smooth delivery very fast though.
Have recommended others this company, honestly worth every penny. Our sofa’s were wrapped up nicely & securely

February 6, 2023
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Absolutely appalled of the service we received through the phone. They said they’ll send a replacement of my order for weeks which they kept dragging it on for months, but now I’ve been waiting for half a year and til today still nothing. Tried calling them and they either don’t answer the phone or when they do answer they know it’s me, so they hung up on me which is extremely rude and not good customer service. Don’t ever buy from there, they are liars who don’t keep their promises and don’t take responsibility for anything when it’s their fault. If I can I would give 0 stars for the service.

May 11, 2022
Unprompted review
Rated 3 out of 5 stars

Very late delivery but nice quality.

Order finally came after many emails sent due to late delivery. More like 10 weeks delivery instead of the 3- 5 weeks delivery. Only confirmed my order details 6 days before delivery even though they had already arranged the delivery date.in other words it wasn't made yet. Having said that only received today but the bed is up and quality looks very good and my daughter is very pleased with it.

December 15, 2022
Rated 1 out of 5 stars

Would never use this company again…

Would never use this company again ordered item in June 2022 its now August and still no sign have had no correspondence to say if there have been problems with my order

August 4, 2022
CELEBRITY INTERIORS logo

Reply from CELEBRITY INTERIORS

We have sent you an email on 08/06/2022 and called numerous times since you have ordered. The address you inserted is incorrect and unable to find in the DPD app. You have failed to back in touch with us nor bothered to contact us. We have now processed a full refund for failure to deliver..
For more information you can contact us on celebrityfurnitureltd@gmail.com

Rated 1 out of 5 stars

My sofa arrived wet

My sofa arrived wet. There was a damp smell too the sofa. I tried to complain via telephone, was to I had to email to complain, I emailed them and never got a reply. When I call the original number I was confronted by a rude man who said if it were him it happen to he would not complain but by a heater to try and dry the damp out! I paid over £2100 for a faulty sofa to be told that basically my damp smelly sofa was not refundable! What do I do??? Be careful to buy from these people! They take no responsibility for a fault!

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Omar & Adam gave fantastic customer service, they intuitively knew exactly what I was looking for and provided the perfect package. They gave a very professional, personal experience tailored exactly to my requirements. Highly recommended.

March 30, 2022
Rated 4 out of 5 stars

Wonderful customer service

Wonderful customer service. Bought my dining set from them, so unique and lush (my guests said my dining area looks like a "show home". I like that my set is different and not so common too.

March 11, 2022
Rated 5 out of 5 stars

An amazing business

An amazing business, with brilliant customer service they helped us so much when picking our bed. The bed arrived early which was brilliant for us! Delivery guys were so friendly and helpful! The quality of the bed was amazing honestly 100 times better than most known bed shops! 100% recommend Celebrity Interiors for a bed ☺️

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

Aries winged back king size bed

Absolutely love the new bed good quality amazing value just perfect really good customer service and informed about the delivery every step of the way can't fault anything

December 16, 2021
Rated 1 out of 5 stars

Customer service needs a lot of work

I won’t buy from these again, unfortunately! Their customer service need some serious work. You don’t get a response to any emails, Facebook messages nor do they answer their phones. You don’t hear anything from them! Delivery is also shocking. You again don’t hear anything until the day before. I mean you hear nothing, no updates on your delivery. Such a worry when you spend so much money.

November 24, 2021

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