Works Great in the San Francisco and on Holiday in France. The only downside is when they said ‘on Limited’ its only 25 gb data and you can’t by a router with an eSIM with Ubigi so you can share... See more
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About Ubigi eSIM
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Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.
Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.
Travel freely and stay connected, no matter where you go. ✈️📱
Contact info
France
- cellulardata.ubigi.com

Stay connected wherever you go!
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I am very disappointed with this…
I am very disappointed with this service. The eSIM did not work at all during my trip, and I was completely unable to use the data I paid for. I tried to get help, but customer support didn't provide any assistance or solution. I expected a much better service. Do not recommend.

Reply from Ubigi eSIM
We never had any problems with…
We never had any problems with Internetconnection, it worked even underground perfectly.
Working well
Working well. Would be nice to be able to make and receive regular phone calls
Easy to set up, worked great!
It was really easy to set it up, also it worked really good all over the places we were visiting!
We got 2 eSIMs with 50GB of data for…
We got 2 eSIMs with 50GB of data for our trip to Japan and they work pretty well.
Purchasing them via the app was very smooth and also the same with the installation.
Super happy with the service, been all around Japan (Osaka, Shizuoka, Mt. Fuji, etc) and the coverage is excellent.

Reply from Ubigi eSIM
I got unlimited for 30 days
I got unlimited for 30 days, but it stops working on the 2nd day.

Reply from Ubigi eSIM
Great works like a charm
Good experience in connecting the esim and was working great around japan
Easy connecting
Works great in towns and cities
Works great in towns and cities. If in the countryside not as efficient. But ok
Slooooow network and only data…
Slooooow network and only data available not calling or texting was available. Will not refer to friends!!

Reply from Ubigi eSIM
Works well but spotty
Works well but spotty. I was traveling for 2 weeks in Yokosuka, Yokohama, Tokyo, and Kamakura with family. Works great in major cities, okay in more rural areas, and horrible when in a car or on the lower floors of tall concrete buildings. I had access to wifi almost every time I needed Google translate. I only remove a star because the lack of translation services led to a half hour goose chase in a department store. Make sure to practice some basic Japanese to ask questions and understand directions just in case.
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