Ubigi eSIM Reviews 

41,952
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 15,488 reviews, reviewers had a great experience with this company. Customers found the eSIM incredibly easy to install and activate, often noting it worked immediately upon arrival with great coverage. Many people experienced stable, fast connections across numerous international locations, praising the service for its reliability and seamless operation. However, some customers noted issues with connection stability, reporting slow speeds or intermittent service in certain areas, sometimes leading them to seek alternatives. A few other people also felt that activation could be confusing or mentioned concerns about data usage being overstated and difficult to monitor.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the ease of use, installation, and... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising its reliability and speed, especially... See more

Location

Users describe ambiguous interactions with location, with many reviewers reporting great coverage in various... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers praise its ease of... See more

Website

Reviewers mention ambiguous feedback about the website, with many customers reporting positive experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Works Great in the San Francisco and on Holiday in France. The only downside is when they said ‘on Limited’ its only 25 gb data and you can’t by a router with an eSIM with Ubigi so you can share... See more

Rated 4 out of 5 stars

Was difficult to setup with my carrier on an Android S23 cell phone. Contacted the service number several times to finally get the phone operational. Connected finally on day 3. Service personnel... See more

Rated 4 out of 5 stars

It was more difficult than i would expect to get started but then works great most of time. When I use with my Express VPN connection, Ubigi sometimes drops out. It works fine and then suddenly I ge... See more

Rated 4 out of 5 stars

I had signal and data roaming almost all the places I have visited in Italy, including Roma, Amalfi, Ravello e Capri. But I had no signal and data roaming in Positano, one of the most famous cities in... See more


Company details

  1. Internet Provider

About Ubigi eSIM

Written by the company

Ubigi is the ultimate connectivity solution for travelers seeking reliable and affordable data plans around the world. With its innovative eSIM technology, Ubigi offers flexible data plans in over 200 destinations, eliminating the hassle of high roaming fees and unreliable public Wi-Fi.

Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.

Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.

Travel freely and stay connected, no matter where you go. ✈️📱

Contact info

Promotion box for Ubigi eSIM

Stay connected wherever you go!

Browse our range of data plans for 200+ destinations worldwide.

4.1

Great

TrustScore 4 out of 5

42K reviews

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4.1

All reviews

(41,952)

18,077 reviews in the last 12 months

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Rated 1 out of 5 stars

​I am very disappointed with this…

​I am very disappointed with this service. The eSIM did not work at all during my trip, and I was completely unable to use the data I paid for. I tried to get help, but customer support didn't provide any assistance or solution. I expected a much better service. Do not recommend.

July 11, 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear customer,
We are sorry that your eSIM did not work during your trip and that our support team did not provide a timely solution. We understand how frustrating it is to pay for data you were unable to use. Connection issues are often resolved by adjusting settings or switching carriers. In many locations, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help review your account.

Rated 5 out of 5 stars

We got 2 eSIMs with 50GB of data for…

We got 2 eSIMs with 50GB of data for our trip to Japan and they work pretty well.
Purchasing them via the app was very smooth and also the same with the installation.
Super happy with the service, been all around Japan (Osaka, Shizuoka, Mt. Fuji, etc) and the coverage is excellent.

July 11, 2026
Rated 1 out of 5 stars

Greece

I’m in Greece, Nikiti, and internet working wery bad. Disappointed

July 18, 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear Marija ,
We are sorry that your internet is working poorly in Nikiti, Greece. Signal quality in coastal or vacation areas can fluctuate due to heavy seasonal network traffic on local towers. In many destinations, including Greece, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help you switch to a stronger line.

Rated 1 out of 5 stars

I got unlimited for 30 days

I got unlimited for 30 days, but it stops working on the 2nd day.

July 18, 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear customer,
We are sorry that your 30-day plan stopped working on the second day. A sudden interruption like this can be caused by a profile registration error or a high volume of background data usage triggering local threshold limits. In many places, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help investigate your account status.

Rated 2 out of 5 stars

Slooooow network and only data…

Slooooow network and only data available not calling or texting was available. Will not refer to friends!!

July 12, 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear Erik ,
We are sorry for the slow speeds you experienced during your trip. To clarify, Ubigi travel eSIMs are prepaid data-only plans, which means they do not include traditional phone numbers for regular cellular calls or SMS texts. However, you can freely use internet-based messaging and calling apps like WhatsApp, FaceTime, or Messenger with your data plan. In many destinations, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help you find a faster line.

Rated 4 out of 5 stars

Works well but spotty

Works well but spotty. I was traveling for 2 weeks in Yokosuka, Yokohama, Tokyo, and Kamakura with family. Works great in major cities, okay in more rural areas, and horrible when in a car or on the lower floors of tall concrete buildings. I had access to wifi almost every time I needed Google translate. I only remove a star because the lack of translation services led to a half hour goose chase in a department store. Make sure to practice some basic Japanese to ask questions and understand directions just in case.

July 11, 2026

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