Ubigi eSIM Reviews 

41,953
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 15,488 reviews, reviewers had a great experience with this company. Customers found the eSIM incredibly easy to install and activate, often noting it worked immediately upon arrival with great coverage. Many people experienced stable, fast connections across numerous international locations, praising the service for its reliability and seamless operation. However, some customers noted issues with connection stability, reporting slow speeds or intermittent service in certain areas, sometimes leading them to seek alternatives. A few other people also felt that activation could be confusing or mentioned concerns about data usage being overstated and difficult to monitor.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the ease of use, installation, and... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising its reliability and speed, especially... See more

Location

Users describe ambiguous interactions with location, with many reviewers reporting great coverage in various... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers praise its ease of... See more

Website

Reviewers mention ambiguous feedback about the website, with many customers reporting positive experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Works Great in the San Francisco and on Holiday in France. The only downside is when they said ‘on Limited’ its only 25 gb data and you can’t by a router with an eSIM with Ubigi so you can share... See more

Rated 4 out of 5 stars

Was difficult to setup with my carrier on an Android S23 cell phone. Contacted the service number several times to finally get the phone operational. Connected finally on day 3. Service personnel... See more

Rated 4 out of 5 stars

It was more difficult than i would expect to get started but then works great most of time. When I use with my Express VPN connection, Ubigi sometimes drops out. It works fine and then suddenly I ge... See more

Rated 4 out of 5 stars

I had signal and data roaming almost all the places I have visited in Italy, including Roma, Amalfi, Ravello e Capri. But I had no signal and data roaming in Positano, one of the most famous cities in... See more


Company details

  1. Internet Provider

About Ubigi eSIM

Written by the company

Ubigi is the ultimate connectivity solution for travelers seeking reliable and affordable data plans around the world. With its innovative eSIM technology, Ubigi offers flexible data plans in over 200 destinations, eliminating the hassle of high roaming fees and unreliable public Wi-Fi.

Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.

Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.

Travel freely and stay connected, no matter where you go. ✈️📱

Contact info

Promotion box for Ubigi eSIM

Stay connected wherever you go!

Browse our range of data plans for 200+ destinations worldwide.

4.1

Great

TrustScore 4 out of 5

42K reviews

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4.1

All reviews

(41,953)

18,077 reviews in the last 12 months

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Rated 4 out of 5 stars

Works well but spotty

Works well but spotty. I was traveling for 2 weeks in Yokosuka, Yokohama, Tokyo, and Kamakura with family. Works great in major cities, okay in more rural areas, and horrible when in a car or on the lower floors of tall concrete buildings. I had access to wifi almost every time I needed Google translate. I only remove a star because the lack of translation services led to a half hour goose chase in a department store. Make sure to practice some basic Japanese to ask questions and understand directions just in case.

July 11, 2026
Rated 5 out of 5 stars

Highly recommended for anyone traveling to Morocco!

Got an unlimited data plan from Ubigi for my trip to Morocco, and it was fantastic!

I paid around 7,000 HUF, and it was worth every penny. The connection was rock-solid the entire time, constantly pulling around 30-40 Mbps. I had zero issues staying connected or navigating around, even in the heart of Marrakech.

Highly recommended for anyone traveling to Morocco!

July 15, 2026
Rated 1 out of 5 stars

Absolutely horrible connection in…

Absolutely horrible connection in Phoenix, Arizona. Unreliable to the fullest and left me stranded more than once. Support robot goes in loops and does not provide easy access to get human support. Not recommended at all for Phoenix.

July 7, 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear Laura,
We are sorry for the unreliable connection in Phoenix, Arizona, and the frustration caused by our automated support loop. Getting stranded without data is completely unacceptable. Automated prompts are meant to solve simple setup steps, but human help should always be accessible. In many places, including the US, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help look into your case.

Rated 2 out of 5 stars

When ever I tried to use the internet…

When ever I tried to use the internet via Ubigi in Manila (Philippines) it was hit or miss - sometimes it worked other times it didn't

July 18, 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear Neil,
We are sorry that your connection in Manila was hit-or-miss. Network stability in dense metropolitan areas like Manila can fluctuate depending on local tower congestion and surrounding building interference. In many locations, including the Philippines, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help you select the most stable local network.

Rated 5 out of 5 stars

Great experience

It worked as it was described, very easily.
I only bought too much, so when you can use WLAN in your Hotel und you know that you will not go on so many adventurous trips , there is no need to buy so much.
But it was great and comfortable 👍🏻
Thanks!

July 9, 2026
Rated 2 out of 5 stars

Throttled internet without warning

The coverage for my 15 day eSIM was fine, but my data was throttled without warning. I had not used it for anything other than normal use and a quick WhatsApp call to my family each day. It was then throttled for the entire duration of my eSIM plan. In the end, I purchased a second eSIM from Holafly so that I could access the internet. It was a really disappointing experience.

July 11, 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear Rebecca,
We're sorry to hear about your experience.
In some destinations, our local network partners may apply Fair Usage Policies (FUP) or temporary traffic management measures to ensure network stability for all users. This can result in reduced speeds after certain usage thresholds or during periods of network congestion.

If you believe your connection was affected unexpectedly or you have any questions about your plan, please don't hesitate to contact our support team. We'll be happy to review your case: https://cellulardata.ubigi.com/help-center/contact/

Rated 5 out of 5 stars

Excellent eSIM service with outstanding customer support\.

Ubigi offers a great range of data plans, making it easy to find an option that fits your needs. The eSIM was very easy to install, configure, and use, and everything worked smoothly from the start.
I also had to contact customer support, and the experience was excellent. It was easy to reach them, they responded quickly, and they provided a prompt and effective solution to my issue.
Overall, a reliable service with great usability and excellent customer support. I would definitely recommend Ubigi.

July 17, 2026

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