Ubigi eSIM Reviews 

41,956
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 15,488 reviews, reviewers had a great experience with this company. Customers found the eSIM incredibly easy to install and activate, often noting it worked immediately upon arrival with great coverage. Many people experienced stable, fast connections across numerous international locations, praising the service for its reliability and seamless operation. However, some customers noted issues with connection stability, reporting slow speeds or intermittent service in certain areas, sometimes leading them to seek alternatives. A few other people also felt that activation could be confusing or mentioned concerns about data usage being overstated and difficult to monitor.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the ease of use, installation, and... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising its reliability and speed, especially... See more

Location

Users describe ambiguous interactions with location, with many reviewers reporting great coverage in various... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers praise its ease of... See more

Website

Reviewers mention ambiguous feedback about the website, with many customers reporting positive experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Works Great in the San Francisco and on Holiday in France. The only downside is when they said ‘on Limited’ its only 25 gb data and you can’t by a router with an eSIM with Ubigi so you can share... See more

Rated 4 out of 5 stars

Was difficult to setup with my carrier on an Android S23 cell phone. Contacted the service number several times to finally get the phone operational. Connected finally on day 3. Service personnel... See more

Rated 4 out of 5 stars

It was more difficult than i would expect to get started but then works great most of time. When I use with my Express VPN connection, Ubigi sometimes drops out. It works fine and then suddenly I ge... See more

Rated 4 out of 5 stars

I had signal and data roaming almost all the places I have visited in Italy, including Roma, Amalfi, Ravello e Capri. But I had no signal and data roaming in Positano, one of the most famous cities in... See more


Company details

  1. Internet Provider

About Ubigi eSIM

Written by the company

Ubigi is the ultimate connectivity solution for travelers seeking reliable and affordable data plans around the world. With its innovative eSIM technology, Ubigi offers flexible data plans in over 200 destinations, eliminating the hassle of high roaming fees and unreliable public Wi-Fi.

Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.

Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.

Travel freely and stay connected, no matter where you go. ✈️📱

Contact info

Promotion box for Ubigi eSIM

Stay connected wherever you go!

Browse our range of data plans for 200+ destinations worldwide.

4.1

Great

TrustScore 4 out of 5

42K reviews

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4.1

All reviews

(41,956)

18,077 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent eSIM service with outstanding customer support\.

Ubigi offers a great range of data plans, making it easy to find an option that fits your needs. The eSIM was very easy to install, configure, and use, and everything worked smoothly from the start.
I also had to contact customer support, and the experience was excellent. It was easy to reach them, they responded quickly, and they provided a prompt and effective solution to my issue.
Overall, a reliable service with great usability and excellent customer support. I would definitely recommend Ubigi.

July 17, 2026
Rated 1 out of 5 stars

eSIM delivers no data

The app shows 0Mb used after a few days of use, which means the data is falling back to my $10/day Verizon global pass.

As far as I can tell, the eSIM is dysfunctional

July 21, 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear customer,
We're sorry to hear about your experience.
In cases like this, the issue can sometimes be related to the device setup, such as which SIM is selected for mobile data, data roaming settings, or the eSIM configuration. These settings may cause your device to continue using your primary carrier instead of the Ubigi eSIM.
We have reached out regarding your experience in the hope of making it a better one.

Rated 5 out of 5 stars

Easy to set up

Easy to use and cost effective way to avoid massive roaming charges while in Japan. Signal coverage was excellent even in rural areas.

July 8, 2026
Rated 3 out of 5 stars

Phone compatibility matters

Ubigi's eSim works still with Google Pixel 6; but does not for Google Pixel 10a. Learned the hard way by expecting connection internationally with Pixel 10a previous trip. Recommend Ubigi to verify compatibility of customers' phone product prior to customers' purchase.

July 11, 2026
Rated 1 out of 5 stars

Every city and country you need to…

Every city and country you need to restart phone never connected to the network by itself

July 11, 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear Charles,
We are sorry that you had to restart your phone in every new city and country to get connected. Having to manually reboot your device upon crossing borders or region lines is frustrating. While devices are designed to hand over connections automatically, delays can happen when registering with new regional carriers. In many places, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help so you don't have to restart your phone each time.

Rated 5 out of 5 stars

Excellent coverage!

I had some horrible experiences with eSims; Ubigi restored my faith. Purchase was seamless and easy; it worked first time in France, then the UK, Ireland and the USA. It does what it says on the tin. Full marks!

June 10, 2026

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