Works Great in the San Francisco and on Holiday in France. The only downside is when they said ‘on Limited’ its only 25 gb data and you can’t by a router with an eSIM with Ubigi so you can share... See more
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Review summary
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Was difficult to setup with my carrier on an Android S23 cell phone. Contacted the service number several times to finally get the phone operational. Connected finally on day 3. Service personnel... See more
It was more difficult than i would expect to get started but then works great most of time. When I use with my Express VPN connection, Ubigi sometimes drops out. It works fine and then suddenly I ge... See more
I had signal and data roaming almost all the places I have visited in Italy, including Roma, Amalfi, Ravello e Capri. But I had no signal and data roaming in Positano, one of the most famous cities in... See more
Company details
About Ubigi eSIM
Written by the company
Ubigi is the ultimate connectivity solution for travelers seeking reliable and affordable data plans around the world. With its innovative eSIM technology, Ubigi offers flexible data plans in over 200 destinations, eliminating the hassle of high roaming fees and unreliable public Wi-Fi.
Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.
Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.
Travel freely and stay connected, no matter where you go. ✈️📱
Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.
Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.
Travel freely and stay connected, no matter where you go. ✈️📱
Contact info
France
- cellulardata.ubigi.com
Stay connected wherever you go!
4.1
Great
42K reviews
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Excellent coverage!
I had some horrible experiences with eSims; Ubigi restored my faith. Purchase was seamless and easy; it worked first time in France, then the UK, Ireland and the USA. It does what it says on the tin. Full marks!
June 10, 2026
Super easy to use and affordable- works…
Super easy to use and affordable- works great! Highly recommend for all international travel!
July 10, 2026
Be very cautious
Be very cautious. I’ve purchased a sim, when I click the QR code it tells me there’s an error. Have spoken with customer service who are telling me it’s already in use and they can’t help? I’ve provided proof that it’s not been used by me/shown evidence that the line is not available on my phone anywhere. I would be very cautious. I was intending on purchasing for my entire family. But something told me to buy one initially to check and I’m very glad I did, otherwise I’d be £100 out of pocket right now.
UPDATE - Ouss from customer service has fixed the issue. A star off as it has been a lot of back and forth but I’m happy the issue seems to be resolved now.
July 20, 2026
Unprompted review
Easy to connect + has service almost…
Easy to connect + has service almost everywhere I go + hotspot capabilities that are very important to me as a freelancer!
July 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Ubigi eSIM
Dear Einav,
We're sorry to hear about your experience. We're not entirely sure what you mean by your review, and it may be related to something outside of our service.
If you need assistance or would like us to look into your request, please don't hesitate to contact our support team. We'll be happy to help clarify the situation and assist you further.
Great
Great, the coverage with NTT Docomo in Japan has been great so far. Was easy to setup and install the eSim and 15 day pass activated when we landed at the airport.
July 17, 2026
The communication response has been…
The communication response has been prompt. The only thing I would suggest is that we have a YouTube presentation on how to synchronise with the vehicle.
July 10, 2026
It doesn’t work and the support is…
It doesn’t work and the support is completely useless. I paid for eSIM which I can’t use at all.
July 20, 2026
Unprompted review
Reply from Ubigi eSIM
Dear Катя ,
We are sorry that your eSIM is not working and that you felt our support was not helpful. We understand how disappointing it is to pay for a service you cannot use. Connection issues are often resolved by verifying the APN settings or toggling cellular data lines. In many locations, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help get your eSIM working.
It doesn’t connect with my BMW
It doesn’t connect with my BMW
Payed twice , nothing happend
July 17, 2026
Reply from Ubigi eSIM
Dear Thomas,
We are sorry for the issue with your BMW and that you were charged twice. Please note that connected-car services in BMW vehicles require a specialized setup profile through the BMW ConnectedDrive portal, rather than a standard travel eSIM plan. We want to help you resolve this and address the double charge. Network switching instructions and setup guides are available on our website, and our support team is always available to help review your account and payments.
Easy and handy eSIM
Easy and handy eSIM. It was very useful for my trip in Japan. Will use it again.
April 10, 2026
The connections sometimes drops and I…
The connections sometimes drops and I have to restart my mobile phone.
We are in Newfoundland.
July 9, 2026
Great coverage
Great coverage, no issues with it once it connected but it did take a little while to connect and provide internet that first time. I was on a train traveling and maybe the signal was not good enough to initially connect and set up. Once in Munich it was fine.
July 10, 2026
Honestly
Honestly, I am not satisfied with the service. I even considered giving it only three stars.
When there is a signal, everything works fine, but it seems that a large part of London is not properly covered. Today, I was without an internet connection for almost two hours while walking around the London Eye and Big Ben. In the 21st century, this is simply unacceptable for a mobile service provider, especially in such a central part of London.
As I am planning to use your service again in Italy and France in a few weeks, please check what is causing these coverage and signal-quality issues.
I am using a Samsung Galaxy S25 that is approximately one and a half years old, and I am completely certain that the phone is not the problem. As soon as I disabled the eSIM and switched mobile data to my regular SIM card in roaming, everything started working normally.
July 17, 2026
Travel Data on the Cheap
Used their e-sim for travel in Japan. Good speeds and solid connection.
July 10, 2026
Good service understanding support and…
Good service understanding support and they helped identify and help with the issue
July 17, 2026
Unprompted review
fine but with some problems
After landing it took some time to get a connection. Unfortunately I sometimes didn't have a great connection when going out aswell. But overall it was fine, especially for the price
July 8, 2026
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