Works Great in the San Francisco and on Holiday in France. The only downside is when they said ‘on Limited’ its only 25 gb data and you can’t by a router with an eSIM with Ubigi so you can share... See more
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Was difficult to setup with my carrier on an Android S23 cell phone. Contacted the service number several times to finally get the phone operational. Connected finally on day 3. Service personnel... See more
It was more difficult than i would expect to get started but then works great most of time. When I use with my Express VPN connection, Ubigi sometimes drops out. It works fine and then suddenly I ge... See more
I had signal and data roaming almost all the places I have visited in Italy, including Roma, Amalfi, Ravello e Capri. But I had no signal and data roaming in Positano, one of the most famous cities in... See more
Company details
About Ubigi eSIM
Written by the company
Ubigi is the ultimate connectivity solution for travelers seeking reliable and affordable data plans around the world. With its innovative eSIM technology, Ubigi offers flexible data plans in over 200 destinations, eliminating the hassle of high roaming fees and unreliable public Wi-Fi.
Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.
Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.
Travel freely and stay connected, no matter where you go. ✈️📱
Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.
Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.
Travel freely and stay connected, no matter where you go. ✈️📱
Contact info
France
- cellulardata.ubigi.com
Stay connected wherever you go!
4.1
Great
42K reviews
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Easy
Easy, no headache, perfect solution for traveling, I literally did nothing but install the app and created a plan. Amazing !
July 17, 2026
Unable to send texts even though my…
Unable to send texts even though my husband is on the same plan and has no issues. Frequent outages. It's better than nothing as a digital nomad in Europe, but I wish there was an alternative
July 17, 2026
Good connectivity and speed
July 9, 2026
Simple, economical and it works great
I love the fact that 1 installed esim covers all regions. Also price wise ubigi has improved, it used to be more expensive than airalo, but now is actually cheaper nd more user friendly.
July 7, 2026
Easiest eSim I have ever used and…
Easiest eSim I have ever used and worked instantly in Japan. Really recommend it.
July 16, 2026
It worked really good in Greece and it…
It worked really good in Greece and it was super afordable.
July 9, 2026
Super easy to use
Very easy to use. Appreciated the automatic switchover when arrived back home.
July 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Unlimited data capped after obe day of…
Unlimited data capped after obe day of usage. “Optimized data” literally un-usable
July 17, 2026
Reply from Ubigi eSIM
Dear Alex,
We are sorry for your frustration regarding the speed drop on your unlimited plan after one day of use. To maintain network quality for all users, our unlimited plans are governed by a Fair Usage Policy, which scales back speeds after a high volume of data is consumed within a short period. In many places, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help review your plan details.
Easy to install and has worked without…
Easy to install and has worked without any problems
July 3, 2026
Easy from start to finish
This was so easy from start to finish. Just back from Japan and haven't had the usual battle (and high cost), unexpected costs with my UK network provider. Absolutely great, because it was so uneventful.
July 9, 2026
The Internet working half time…
The Internet working half time in osaka. It lost connection or it shows it is connected but you can't even open google maps not even translator.
July 17, 2026
Reply from Ubigi eSIM
Dear R.c,
We are sorry that your internet worked only half the time in Osaka, leaving you unable to open Google Maps or translation tools. When a device shows a connection but fails to load data, it usually means the local tower is congested or the line requires a quick refresh. In many locations, including Japan, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help ensure you stay connected.
Couldn’t get it activated when I…
Couldn’t get it activated when I traveled abroad. Paid money but never got to use it
July 8, 2026
Reply from Ubigi eSIM
Dear Aperry,
We're sorry to hear about your experience.
In cases like this, activation issues can sometimes be related to the device setup or eSIM configuration, such as ensuring the installation was completed correctly and that the required settings are enabled before using the service abroad.
We have reached out regarding your experience in the hope of making it a better one.
Easy to use once I worked out changing…
Easy to use once I worked out changing settings on Samsung
July 9, 2026
It has an ultra low speed access
It has an ultra low speed access. I couldn’t do almost anything. Very frustrating experience.
July 15, 2026
Reply from Ubigi eSIM
Dear customer,
We are sorry for the ultra-low speeds you experienced during your trip. Slow data performance can occur when a device latches onto a congested local network frequency. In many destinations, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help you establish a faster, more stable connection.
Somewhat disappoining coverage in Japan
I purchased Ubigi eSim for my Japan trip with the promise it uses Docomo network. It does not show which network it uses (shows Ubigi), but in rural areas my friend had connection with Docomo and my Ubigi did not work. When driving on Shikoku I had no reception very often. It worked fine in cities.
July 9, 2026
Reply from Ubigi eSIM
Dear customer,
We are sorry that your connection was unstable and made live streaming difficult. Live streaming requires consistent, high-bandwidth upload speeds, which can be challenging if the local tower is congested. In many locations, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help you find the best partner network for high-bandwidth activities.
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