Central Drains Ltd Reviews 

34
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Central Drains – Daniel and Alfie did an excellent job of quickly identifying the “root” of the issue. They accurately located the willow tree root ingress in the clay drainage line using CCTV, then c... See more

Rated 5 out of 5 stars

Called regarding a blocked drain and Daniel came out within a couple of hours to assess the problem which he resolved straight away. He explained what he thought caused the problem and how he resolved... See more

Rated 5 out of 5 stars

Dan is an absolute legend. He came round to assess and deal with a blocked toilet. Clearly very knowledgeable and experienced, he dealt with the situation professionally, efficiently and in a very cle... See more

Rated 5 out of 5 stars

Excellent service, quick response and high professionalism. From a mid morning phone request to clearing the offending blockage took less than four hours. Daniel and partner explained what was nee... See more

Company details

  1. Drainage Service

Written by the company

We are a family run business with experience of over 20 years in this industry. Here at Central Drains we pride ourselves in giving our customers a reliable honest service. All our engineers will make sure your experience with us is exceptional. From a simple drain clearance to a new drainage installation our aim is to get you flowing quickly and cost effective.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Central Drains

Central Drains – Daniel and Alfie did an excellent job of quickly identifying the “root” of the issue. They accurately located the willow tree root ingress in the clay drainage line using CCTV, then cleared it. They employed a combination of high-speed milling (both cutting and chain methods) along with high-pressure water jetting to clear the line and restore full flow. Thank you for a job well done!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great job.

Called regarding a blocked drain and Daniel came out within a couple of hours to assess the problem which he resolved straight away. He explained what he thought caused the problem and how he resolved it. Cleaned and sanitised the area. Very happy with the service and at a competitive price too. I’d definitely recommend Daniel to others and would get in touch again if needed.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick response and high professionalism.
From a mid morning phone request to clearing the offending blockage took less than four hours.
Daniel and partner explained what was needed, undertook the work in a clean and efficient way, fully tested their result and cleaned up at the end, leaving the patio as they had found it.
The work was undertaken within the previously agreed fixed price and a full report given of work done and advised work needed to prevent further problems.
Central Drains will not disappoint and can be highly recommended.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Dan is an absolute legend

Dan is an absolute legend. He came round to assess and deal with a blocked toilet. Clearly very knowledgeable and experienced, he dealt with the situation professionally, efficiently and in a very clean manner. And during the whole process he was just an actual gentleman. If you have any plumbing issues, don't think twice, give him a call.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Peace of mind and satisfaction of a good job done right!

My experience with Central Drains from initial call to finished job has been A1. Initial call gave assurance they know what they are talking about. Arrived on time, were very informative throughout, came up with solutions to complete the job when came across an unexpected complication. Daniel and Alfie worked hard in awful weather conditions in a timely manor and cleaned up to a high standard after. I would definitely recommend this company for any drainage problems.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, blocked toilet fixed quickly.
Phoned up in the morning asking if they could come out in the afternoon 2pm and they were on site.
Great job, lovely chaps.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and efficient

Daniel and Alfie did a very professional job at the price quoted with no hidden costs (unlike Drainage Doctor who tried adding extras not agreed to !).
I would recommend highly.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Central Drains. Highly recommended

I’ve had central drains round twice now. I’ve been really pleased with their professionalism. The 2nd time they had traffic problems but still did everything they could to get there after hours another day.
The employees are very knowledgable and upbeat, taking you through the process ( which is more interesting than you think)
Documentation is prompt and concise. The only way they could improve is to do it free :)

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Daniel and team…

Excellent service from Daniel and team - used Central Drains for my initial drain survey during the house buying process.
They also completed the drain repair works once the house purchase completed.

Daniel visited the property to explain the proposed works before any money changed hands.

Daniel also supported with questions and queries I had about the general drainage systems plus toilet issues.

Overall a fantastic quality of service, delivered in a timely and friendly manner.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 for service

10/10. Fantastic service before, during and after my survey. I'd definitely recommend Central Drains to anyone.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Silvia arranged the appointment quickly and efficiently. Andrew and Muhammad arrived and were just lovely. They quickly and efficiently cleared the blocked kitchen drain and made a great job of cleaning up.
Brilliant company, thank you

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Central Drains were a pleasure to deal…

Central Drains were a pleasure to deal with. Communication was timely and clear from everyone involved. The people who came to the house were friendly and both explained and demonstrated what they were doing. The report and video were well presented and comprehensive. The cost was good value too
In a word it was a perfect service!

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

CCTV Survey Report

I needed a CCTV Survey report quite urgently to allow us to commence with our building works and Central Drains were very responsive. They contacted me promptly, were very clear on work involved & cost and scheduled the job in for which suited my requirements. They were extremely friend and informative and helped provide evidence on the survey for a 'Building Over' issue I had. I would highly recommend this company, they are fantastic

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

All good !

Requested a quote through check a trade. WhatsApp message within minutes. Got me booked within 10 minutes. Solved my problem within 14 hours of contact. And gave me ammo to go back to severn trent to refund the contractors costs

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

I had some

I had some
Major work completed in one of my rental properties in Coventry. A lot of work was needed as the main sewer was getting blocked and waste was backing up into my property and causing the tenants garden to be full of waste. I spoke to Daniel from central drains who I felt was experienced and knowledgable and was able to get this issue resolved. He was polite and easy to get hold of and I was pleased with the end result.

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

£130 down the (blocked) drain

Called Central Drains out when my outside drain was blocked. The man told me that the problem was in the street, and that my neighbours' drains were also blocked. I paid £130.

When I checked with my neighbours they said they had no problem. I called the water company in, and they cleared the problem, which WAS on my property.

Whilst I can appreciate that it may be difficult to always tell where the problem originates, I did call Central Drains to tell them that they'd made a mistake, and was told by the man who attended that next time I have a drains problem I should call him and he'll give me a discount!

July 16, 2024
Unprompted review
Central Drains Ltd logo

Reply from Central Drains Ltd

Hello Kay

We are deeply concerned with the events that have occurred.

The engineer that attended the issue is adamant that the neighbouring property manhole chamber was also holding heavy foul waste.

This however has not been documented correctly in accordance with our company policy.

Please rest assured the engineer in question is under disciplinary and receiving retraining.

We will contact the local water authority to confirm investigations.

We will keep you updated on the situation.

Regards Central Drains

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