Clearflow Drains Reviews 30

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Neil was totally amazing Was so worried about the blockage but Neil took over the whole situation just like that Knew what he was doing Made me relax job will be done Very polite,good manne... See more

Rated 5 out of 5 stars

Before booking, I looked at reviews, but you always wonder. Neil came the next day, after booking late afternoon, bang on time at 0800. He is what others say. Diligent, eager to sort your problem a... See more

Rated 5 out of 5 stars

Neil was a life saver today. After calling multiple companies with no availability and having only one toilet in the house I was running out of options . Customer service was great the lady managed my... See more

Rated 4 out of 5 stars

I called clear flow to my property as my toilet wasn’t flushing properly The water level was rising so I assumed I had a blockage Clear flow arrived promptly and after a thorough inspection it tr... See more

Company details

  1. Drainage Service

Written by the company

"Clearflow Drains is your trusted solution for fast, reliable drainage services across Birmingham and beyond. With over 30 years of experience, our family-run team, led by Neil and Sean, specializes in unblocking drains for both homeowners and commercial clients. We pride ourselves on prompt response times—often arriving within the hour—offering fixed-price quotes with no hidden fees, and delivering exceptional, professional service. From clearing stubborn blockages to providing expert advice, we ensure your drains are flowing smoothly again, every time. Rated 4.3 stars on Trustpilot, our customers love our honesty, efficiency, and friendly approach. Contact us today for top-notch drainage solutions!"


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

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Rated 5 out of 5 stars

Amazing 👌

Neil was totally amazing
Was so worried about the blockage but Neil took over the whole situation just like that
Knew what he was doing
Made me relax job will be done
Very polite,good manners and had so much respect
Cleaned up after
If anyone got drain problem or anything else call Clearflow Drains
Neil is the person for that job👌

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Outside drains discovered as blocked after plumber fixed inside leakefore booking

Before booking, I looked at reviews, but you always wonder.
Neil came the next day, after booking late afternoon, bang on time at 0800. He is what others say. Diligent, eager to sort your problem and then demonstrate he has sorted it when he's finished. Even checked our inside work done by a plumber and found an issue, which he also sorted. Just a complete service. Wanting a satisfied customer. He's got another one
here.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Neil was a life saver today

Neil was a life saver today. After calling multiple companies with no availability and having only one toilet in the house I was running out of options . Customer service was great the lady managed my expectations from the word go. Neil was at the property within the hour and sorted the issue out within 30 mins. All within a reasonable price. Thanks Neil you were friendly , professional and got the job done . Appreciated 👏

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

What a life saver!!! Blocked toilet and gully drain

Neil was amazing!!!
We had an external blocked drain, when we contacted Neil he was really helpful and explained exactly what the issue could be and what to look for. We needed a call out and he was able to respond within the hour (on a Sunday morning too!!). Neil resolved the issue very quickly and ensured that we were satisfied with what he had done and the functionality of the drain. He also gave great advice in preventing further issues. We are really happy with the service we received and the price that was charged. Would highly recommend Neil and Clearflow Drains any time!

February 22, 2026
Unprompted review
Rated 4 out of 5 stars

I called clear flow to my property as…

I called clear flow to my property as my toilet wasn’t flushing properly
The water level was rising so I assumed I had a blockage
Clear flow arrived promptly and after a thorough inspection it transpired the blockage was from the neighbouring property which was affecting the flow to mine
That was dealt with and the problem is now resolved
I find clear flow was an excellent service

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Toilet and bathtub blockage

Neil was a lifesaver i had a blocked manhole. Friendly polite guy. Got the blockage done no in time and itwas a messy blockage well done. Great price saved me alot of money. Will definitely use Clearflow again. No call out charge and you only pay if they can do the job.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Neil at Clearflow…

Quick shoutout to Neil at Clearflow Drains – called him about a blocked soil stack, and he diagnosed it over the phone. Arrived bang on 8am next day, sorted in 10 minutes flat. Top-notch service you can trust 100%. Highly recommend for anyone in the Midlands facing drainage issues!

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

The Lounge highly recommends Clearflow Drains

Exceptional service from Neil and his son this morning when we experienced a blocked toilet at our community cafe.
Knowing that we would not be able to trade, Neil managed to rearrange his morning to get to us first thing.
Friendly, communicative and efficient, they cleared the blockage and had us up and running by 8.30am!
They will definitely be my go to if we have any issues in the future.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing company

Absolutely Amazing company. Really good price even though they were called out in the weekend.
Explain and showed me exactly what was happening in drains via video…
I would definitely recommend and use again if needed…
Thankyou you were amazing

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing work

I had major issues with my drainage caused by ground movement. Ground had to dug up and a New drainage system put in . This was done efficiently and to a very high standard . The workman were brilliant .My slabs etc were all put back as they were before . I highly recommend this company , brilliant job .

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Fast service

Neil was very polite and friendly. Arrived within 30 minutes. Sorted the problem and left everything clean . Thank you

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

I have to start with how great and polite Neil was from the First Phone call we made to him, he came straight out to us to help with our situation as we had been messed around all day by different people he was very knowledgeable about our situation and was really quick at helping us fix our situation.

He helped us so much such a lovely person and can’t thank him enough for getting us out of a tricky situation. If i had any sort of problem like this again Neil and Clearflow would be the first people i would call i was so impressed with his professionalism and how good and nice and person he was. if your having problems with drainage or anything in that department please give these a call i have no doubt they are the best people for the job.

October 13, 2025
Unprompted review
Clearflow Drains logo

Reply from Clearflow Drains

Thanks for giving us such a good review Aiden. I can’t believe how many other companies messed you around before we got to you.
We appreciate that you gave us the work.
🙏

Rated 5 out of 5 stars

Highly recommended

Neil was fantastic and came same day to address an issue with our drains at a reasonable fixed price. Super honest and got the issue sorted within the hour.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Neil provided wonderful service

Neil provided wonderful service. He arrived within 45 minutes of my calling him about a blocked drain. He quoted me a fixed price for the work. He then worked efficiently to clear our problem. He even found another drain which we did not know was blocked and cleared that too at no extra cost. He was friendly and helpful throughout. I would use his services again and recommend them to anyone.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

I was really impressed with the team…

I was really impressed with the team from Clear Flow Drains. They arrived on time, bright and early, and offered a fixed-rate, no-clearance–no-fee service. The issue turned out to be a piece of metal stuck to a bit of wood, but they quickly jetted it out and had the drain cleared within half an hour.

The team was professional, friendly, and easy to talk to. They got straight to work and made the whole process simple and stress-free. I’d highly recommend Clear Flow Drains — their prices were very competitive, especially compared to other quotes I received for weekend and day rates. Definitely worth giving them a call.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks

Thanks, put faith back in to a faithless society, got exactly what I wanted and expected and promised, which unfortunately in this day and age is very rare,sad but true
Thanks again for actually doing the right thing, cheers

April 16, 2025
Unprompted review

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