From the start, absolutely no issues. They helped to get the property ready for rent even though some of the tasks were not their responsibility such as removing and then delivering white goods! Dur... See more
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Central Housing Group is the best letting across England and Wales to my best knowledge. They hold a position of outstanding services across London Boroughs.Central Housing dealt with me for the past... See more
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We have been with Central Housing for nearly 20 years. have always received very professional service. Although rent might be less than market rates, the trouble free management makes up for it👏🏼�... See more
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Central Housing Group have been a pleasure to work with over the years. The made the process of managing and renting my property very easy from the start. They worked with me to resolve all issue... See more
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Company details
Written by the company
Central Housing Group Ltd has been established and successfully trading since 2000. We are residential Letting and Management agents based in north London. We specialise in supplying local authorities with privately rented accommodation across London. We procure this accommodation from private sector landlords for letting on our ‘Guaranteed Rent’ scheme. We have over 19 years experience successfully acquiring and managing private rented accommodation and currently manage in excess of 400 properties. Key Benefits of our scheme:- • ‘Guaranteed Rent’ – Rental payments continue to landlords during void/empty periods; • A full management service for a low Annual Management fee; • No additional or hidden costs or fees; • No risk of any loss of rent or rent arrears to landlords; • We underwrite risk of tenant damage (all insurable risks excluded); • No council tax or utility bill liability for landlords during void periods; • Prompt and dependable electronic monthly payment of rent to landlords; • 1-5 year management agreements; • Regular property inspections, minimally bi-monthly; • No legal or court costs incurred by landlords for evictions; • Full maintenance service; • Guarantee to commence rental payments to new landlords within 1 week. We are currently seeking all sizes of unfurnished and furnished properties from studio flats to 4 bedroom properties, in the following London boroughs:- • Barking and Dagenham. • Barnet. • Brent. • Ealing. • Enfield. • Haringey. • Harrow. • Hillingdon. • Hounslow. • Newham. • Redbridge. • Waltham Forest. We are a well-established company with over 70 years combined management and staff experience in the property management sector. Experienced in both private rental and social housing, property maintenance and refurbishment. Central Housing Group Ltd are members of the ‘National Approved Lettings Scheme (NALS), UK Association of Lettings Agents (UKALA), London Landlord Accreditation Scheme (LLAS). One of our Directors is a Corporate Member of the Chartered Institute of Housing (MCIH) so you, as a landlord, can be sure of good practice and best advice. In addition we are members of ‘The Property Ombudsman Scheme’ (TPOS) for residential lettings and have attained ISO 9001 Certification for Quality Management and ISO14001 Certification for Environment. You are most welcome to contact us and we look forward to offering you a quality management service for your residential property.
Contact info
Woodgate Studios, 2-8 Games Road, EN4 9HN, Cockfosters, United Kingdom
- 020 8447 1222
- lettings@centralhousinggroup.com
- centralhousinggroup.com
4.8
Excellent
438 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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This is the most committed
This is the most committed, responsible and reliable housing group I have ever been serviced by for my housing needs. Not one but all staff strive to provide the reliable and quality service. The staff will endeavour to do what ever they can to find solutions and work promptly and always be client friendly with you.
April 20, 2022
Reply from Central Housing Group
Thank you so much.
We work very hard to provide a 5 star service to our highly valued landlords and tenants and feedback like this makes it all worthwhile.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Originally we were with a local estate…
Originally we were with a local estate agent, but they were not very good.
We have been with Central Housing Group for three years and are now entering our fourth year. They are efficient and friendly, prompt with payment and also inform us when services are due, and arrange everything that is needed to be done.
We would highly recommend this company
April 19, 2022
Reply from Central Housing Group
We are aware that there are other agents out there who offer similar management schemes and we thank you for your loyal custom Mary.
Our Guaranteed Rent letting scheme offers our landlords ‘guaranteed’ rent each month, no risk of rent arrears, no risk of legal eviction costs, rent paid when your property is vacant and protection against tenant damage. Peace of mind is priceless.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Great company to entrust your property
Great company to entrust your property. Excellent service and helpful staff.
April 13, 2022
Reply from Central Housing Group
Thank you Mr. Mitra, I will pass your comments on to our team.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Very happy with their service
Very happy with their service
Very quick to let me know about any issues and faults in the flat which are resolved quickly by their experienced Hamdy men/ plumbers/ electricians
April 5, 2022
Reply from Central Housing Group
Thank you for taking time out to review our service.
We aim to take the strain out of being a landlord and can arrange most jobs from a dripping tap to a full refurbishment!
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Kim Smith
I have rented property through Central Housing Group for 20 years and have always had first class service. The team are very helpful and always there for you. Payments are always on time. So a 10/10.
March 31, 2022
Unprompted review
Reply from Central Housing Group
Thanks Kim, we truly appreciate your kind words.
We look forward to managing your property for many more years to come.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
They are very helpful and prompt with…
They are very helpful and prompt with any repairs and always quote first at a reasonable rate. They've looked after the renting of my flat for 30 years and I would highly recommend them.
March 21, 2022
Reply from Central Housing Group
Thanks Gerry, always lovely to hear from such a highly valued and longstanding customer.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
I would highly recommend Central Housing Group
I would highly recommend Central Housing to manage a property, I have dealt with them for many years now! A very professional, helpful hassle free service. I would happily recommend to anyone with a property to rent. Rent is paid into your account every month without fail. They regularly check on the properties, any necessary repairs are carried out at a very reasonable rate, or you can use your own workman. Don't go anywhere else!!!!
March 11, 2022
Reply from Central Housing Group
Thank you so much for your helpful review.
We aim to make letting your property a smooth process.
Romesh & Alex will guide you through the process of getting your property ready to let and then you will be assigned your own Property Manager who will look after everything from that point on. Your rent is paid on time every month, leaving you free to get on with other things.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
I have let another property to CHG
I have let another property to CHG. Romesh is truly a pro in this industry. He is very clear and transparent, and does exactly what he says and in the timeframe that he says.
I would highly recommend CHG.
February 22, 2022
Unprompted review
Reply from Central Housing Group
Thank you, we always hope to exceed expectations and we hope to continue to do so for many more years to come.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Central Housing
I have rented my property through Central Housing for over 12 years . They have provided an excellent service during this period. Always very helpful and understanding .
February 14, 2022
Reply from Central Housing Group
Thank you Anil,
We always strive to go the extra mile and I am pleased to see that we are doing just that for you.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Amazing agency
Amazing agency who were very person centred, friendly and welcoming. Any issues I had were dealt with in a timely manner, even through Covid. Housing manager went above and beyond her job role to help me. All the Maintenance and repairs needed were carried out as quick as possible. Can’t fault anything with Central housing.
February 7, 2022
Reply from Central Housing Group
Thank you so much for your kind words about your time as a tenant with Central Housing Group.
We wish you all the best for the future in your new home.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Property well managed with no hassle
I've rented out my property through Central Housing Group for three years and I am about to renew my contract with them. The team are very professional and have managed all aspects of the property and tenant for me and on several occasions they have exceeded my expectations. I'd very happily recommend this agency to any landlord.
February 1, 2022
Reply from Central Housing Group
Thank you for your review Gareth.
We very much hope that you continue to enjoy the benefits of letting your property to us for many more years.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
superb service
Yet again, the service provided by this company has been superb. It is so relaxing to know that whatever the problem, they will sort it promptly and keep us informed.
They do charge more than other companies but the peace of mind is worth it.
January 28, 2022
Reply from Central Housing Group
Thank you so much for your highly complimentary comments Andrew, although we’re a little puzzled when you say that we charge more than other companies.
High street letting agents who provide a full management service for landlords, typically charge a fee anywhere in the region of 8–15% plus VAT of the annual rental income, However, with our Guaranteed Rent Scheme, we provide a full letting & management service for a fee of just 2 weeks’ rent plus VAT. This equates to just 3.85% (excluding VAT) of the annual rental income to a landlord.
We also do not charge any fees at all for arranging contractor works in your property when required.
As you say, the service that we provide is ‘superb’.
Our Guaranteed Rent letting scheme also offers landlords many other free benefits e.g. ‘guaranteed’ rent each month, no risk of rent arrears, no risk of legal eviction costs, rent paid when your property is vacant and protection against tenant damage.
We very much hope that you continue to enjoy the benefits of letting your property to us for many more years.
Thanks again for your very complimentary comments which are most appreciated.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Prompt, polite and helpful
The team at Central Housing are always prompt, polite and helpful in all my dealings with them over several years of managing my rental property.
January 14, 2022
Reply from Central Housing Group
Thank you Helen,
We hope to continue doing our best for you for many more years to come.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Very good service.
January 10, 2022
Reply from Central Housing Group
Thank you for the 5* review.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Leaders in their field.
I have been letting my property through Central Housing for 18 years and have nothing bad to say about them. They're professional, knowledgeable, friendly, and they get the job done. If you have property to rent out, don't use anyone else.
January 7, 2022
Unprompted review
Reply from Central Housing Group
Thanks you Anna-Maria,
It is lovely to receive such nice feedback from a landlord who enjoyed the benefits of our letting scheme for 18 years, e.g. ‘guaranteed’ rent each month, no risk of rent arrears, no legal eviction costs, rent paid when your property is vacant and protection against tenant damage.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Very professional service
Very professional service I have been using central housing for approximately 6 years
And would highly recommend
December 29, 2021
Reply from Central Housing Group
Thank you Moira,
It is always nice to receive great feedback from our highly valued landlords.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
I had a Great experience with central…
I had a Great experience with central housing group, Jo and Lincoln are fantastic, nothings to much for them. Would happily recommend them.
December 16, 2021
Reply from Central Housing Group
Thank you so much for taking the time to leave a review.
We wish you and your family happiness in your new home.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Service is good
November 19, 2021
Reply from Central Housing Group
Thank you, we are happy to hear that we are doing a good job.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
I have used Central Housing Group for…
I have used Central Housing Group for over 17years . In that time, I have found their services to be excellent. I have never had any issues with them. Romesh and his team are ‘Top Notch’. They deal with issues promptly.
I would highly recommend Central Housing Group.
Mrs ABE
November 17, 2021
Unprompted review
Reply from Central Housing Group
Thank you so much, I will pass your feedback to the team!
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Sensitive, dedicated and professional
This is by far the best managing agent I've come across. The team are efficient and friendly. All repair issues are dealt with quickly and any queries answered promptly. They were very understanding when my mum and I took in a cat. And when my mum passed away, CHG were incredibly kind and took care of me as only family would. I'd especially like to commend Jo, Lincoln, Laura and Alex. In the four years with them, there was not a single moment when we didn't feel taken care of and appreciated as tenants (which makes all the difference between a rented flat and a home). Thank you so much CHG! 🌟
November 3, 2021
Unprompted review
Reply from Central Housing Group
Thank you so much for your kind words. I will make sure the rest of the team see your lovely feedback.
We wish you every happiness in your new home.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
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