Central Telecoms Reviews 242

Beau is always only a phone call away and is willing to help out any issues that we have.
The Support Team is also really helpful.

Beau came to me at the perfect time, I was having issues with my previous service provider and not only did Beau offer me a better plan, his customer service skills are a pleasure. very easy going and super helpful.
Thank you.

After Telstra drove me crazy, I decided to try Central Telecom. I havent regretted it. The service from Beau is prompt, the phone system is more flexible and the price came is less than Telstra. Win win win. I'm now using TC for all my businesses.

Central Telecoms has been reliable and efficient. Their prices are highly competitive and their customer service it outstanding.

Nick Chudzik was amazing with our set up, excellent service, always replied in a quick manner. I would totally recommend Nick for all your phone & NBN services. Look forward to the coming years with dealing with Nick and the team. Not to forget Tegan from the office. Always kept up to date with progress on connection.

We have been a happy customer of central telecoms for three or four years, we love the service, and the fact that the team are so easy to get hold of if ever we need to make a change to our phone system, thanks so much.

There was no other choice. Based on previous experience with Graeme and his team I had to move my NBN and phone system with my new business. The experience so far has been amazing. There is no comparison between Central Telecoms and other telcos. Thanks Team.

Thanks Nick & the team from Central Telecoms for a seamless upgrade on our phone systems to the NBN. The team worked professionally with minimal disruption to our store on the day.

Thank you Nick!
Nick has been a pleasure to deal with from the very beginning. All information and costings were covered up front and the service, contact and follow ups throughout from Nick have been exceptional. The actual installation of our devices could not have gone smoother with all information covered we are left feeling very confident with our new system.

After being let down by our previous service provider time and time again.
A visit from Nick at Central telecoms prompted our decision to make the change, and my only regret was it wasn't changed sooner!
Highly recommended

Matt has gone above and beyond right from the start. We couldn't ask for more from a telco provider. He's always just a call or message away when we need help. Thanks for everything, Matt!

Matt was fantastic --- Very informatative -- professional and a pleasure to deal with
After speaking with Matt about our Telco Service we had no hesitation in changing our business to Central Telecoms
Thank you Matt

Matt was a great support to get our phone system up and running. Thanks heaps!

I found Brigid to be incredibly helpful and knowledgeable. Her follow up was first class and I couldn't be happier with her service.

Our experience with Central Telecoms has been nothing but pleasurable.

There were some teething problems that were to be expected with a full migration over to a new VOIP based system but through a hands-on approach to customer service and reliable check-ins from Matt, we're now in a place where the system runs with issues few and far between.

Rest assured their technical team is prompt in their reply, I can not recall a single time we have been put on hold to wait for technical support, less than a minute and you're talking with someone who can help.

Matt had gone above and beyond to answer all our questions and modernise our workflow. Central has facilitated our many requests and worked through almost all of the curly ones we threw at them.

Regardless of a few minor details that need to be ironed out with fully integrating the system, we couldn't recommend a better business to work with than Central.

A few years ago and for some time, we had been having trouble with our phone provider for a number of reasons... phones would cut out in conversation, no after hours service (weekends etc) and to the point that I called for a quote on a new system that never arrived after almost 6 months of following up.

A little over 12 months ago now, Central Telecoms came through the door just to introduce themselves and tell me a bit about what they do. I thought that this was an opportunity to step away from the major player and have a look at what else is in the market. Our consultant (John) was (and is) very professional and passionate about the types of phone systems that they have available. He met his timelines as quoted and was on hand to help us through every step of the way. Nothing was a problem for him or the Help Desk Team. Today, we don't offten need to call him, mainly because he call on us as he comes through town to see if there is anything we need or help with. He is a real credit to the company and I would have no hesitation in recommending Central Telecoms to anyone. Our experience with Central Telecoms is great! Keep up the good work and thank-you for caring about our business the way we do.

Complete support and assistance from day one. If you didn't think you could afford a company of this calibre, think again. The best quote out of four others! And the phones came one day after paying for them!!! So, great service, best quote, speed and efficiency. After the rubbish we paid a tonne of money to before, well, the difference is night and day. It's a no brainer. Just call Matt Collins 0483010423. Thank me later

Matt & his team at Central Telecoms ensured our transition over to our new refurbished facility was seamless. Our charity now has fast and reliable technology with a behind the scenes service to match.
Thankyou for assisting us with our telecom needs allowing us to concentrate on assisting those in need.

We have had an ongoing issue with our internet being very slow. Central Telecoms have been great in following up each time as to why it is happening. Dealing with the NBN is never easy and Central Telecom takes all that on board with their service.