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Rated 5 out of 5 stars

I’ve been through a few telco’s & always had issues from costumer service, connectivity and subsequent system maintenance hold ups and delays. A friend put me into CT. I was reluctant at first but d... See more

Company replied

Rated 5 out of 5 stars

Easy to deal with and face to face with their Rep makes all the difference. From explaining the costs involved with no hidden fees. It's all we ask yet the big telcos promise the world and rarely d... See more

Company replied

Rated 5 out of 5 stars

Great Experienced Team, was able to facilitate the porting from our current phone provider to their hosting platform with no troubles what so ever. We now have more functionality than the old provid... See more

Company replied

Rated 5 out of 5 stars

We have been with Central Telecoms for a number of years now and we cannot fault their service. If you are a business looking for a reasonably priced telco provider that will look after you with an ur... See more

Company replied

Company details

  1. Internet Service Provider

About Central Telecoms

Written by the company


CentralTele

Welcome to Central Telecoms

Central Telecoms deliver reliable business phone and internet for your regional business as an Australian owned and locally run telco provider.

We understand how important and valuable your business internet and phone lines are in what you do. At Central Telecoms, we deliver reliable business phone and internet services, where you benefit from our...

REAL People, REAL Service & REAL Value.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Rated 5 out of 5 stars

Fantastic service from a local business

This company has fantastic service. Every time I call them I am greeted with a friendly voice who is all too happy to help. It's a breath of fresh air after years of dealing with Telstra. Great service and a reasonable product, what more could you want? Also, a bonus is that they are a Wagga business. #supportlocal #supportsmallbusiness

June 1, 2021
Unprompted review
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Reply from Central Telecoms

Thanks Shiela, we're glad to help!

Rated 5 out of 5 stars

Customer service is outstanding

Our experience with John and the team at Central Telecoms thus far has been wonderful. They are accessible, knowledgable and very efficient, the complete opposite to our previous telecoms provider so we are very happy. Their communciation and follow up is very impressive.

May 31, 2021
Unprompted review
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Reply from Central Telecoms

Hi Suzi, thanks so much for the positive feedback. It's great to see all of the hard work done by John and the rest of the team coming to fruition.

Rated 5 out of 5 stars

John has explained the set up and costs…

John has explained the set up and costs very clearly. I have had no questions which he was unable to answer in our initial meeting.

May 31, 2021
Unprompted review
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Reply from Central Telecoms

Thanks for the 5-star review Tiffany - it's really appreciated and great to hear your feedback.

Rated 5 out of 5 stars

Undoubtedly 5 stars!

Our business has been wanting to transfer to Central telecoms for some time, but unfortunately we were locked into a contract with our previous provider. So they stayed in touch, without any pushy sales tactics.... then when the time came that we could switch Nick was fantastic to deal with, always available to answer any questions I had and to allay my nerves when the port day arrived! Definitely a 5 star experience! Highly recommend!

May 28, 2021
Unprompted review
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Reply from Central Telecoms

Wow! Thanks Regina - this means a lot to Nick and the guys behind the scenes. I wish it always went as smoothly as this!! ;-)

Rated 5 out of 5 stars

Matt and the team are excellent

Matt and the team are excellent. The service from first contact to installation was exceptional and always felt up to date. The internet has also been very reliable. Very happy overall and would recommend.

May 28, 2021
Unprompted review
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Reply from Central Telecoms

Thanks Ji - that's great news. :-)

Rated 5 out of 5 stars

Excellent service

Excellent service , amazing response times . Very satisfied with Decision to move to Central Telecoms . Shout out to Nick - making a business owners life easier 🙏🏽

May 20, 2021
Unprompted review
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Reply from Central Telecoms

Hi Stephen.. Appreciate the review and will pass on to Nick.. 👍

Rated 5 out of 5 stars

New Phone system proving to be a great asset

Our experience with Nick and Central Telecoms has been very rewarding for our business. Nick and his team did all the work and the disruption to our business was very minimal.
We were operating our business by mobile phone but as our business grew so did our needs. Nick walked in just at the right time and his package offer was very affordable as well as very suitable to our needs.
When we transitioned over from the major telco Nick and the team on the help desk were quick to fix any bugs and get us on line.
I would highly recommend their product to anyone who wants a good communication package and reliable service.

May 14, 2021
Unprompted review
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Reply from Central Telecoms

Hi Scott. Thanks so much for the awesome feedback. I'll pass on to Nick and the team and I'm sure it'll make their day! 👍

Rated 5 out of 5 stars

Excellent!!!

It was a pleasure to deal with Matt and his team, they took care of everything and it was a quick and painless transition. Higley recommend.

May 13, 2021
Unprompted review
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Reply from Central Telecoms

Thanks so much. Happy that Matt and the team behind the scenes could help.. 🙂

Rated 4 out of 5 stars

A New Experience With a Totally Internet Based System

After some initial installation & connection problems we are more than happy with the system we have purchased, it suits our work envronment to a T. Have found Nick to be reliable and always accessible to our enquiries. We have no problem reccommending Central Telecoms for phone & internet needs! Bob Tweddle Raine&Horne Coffs Harbour.

May 3, 2021
Unprompted review
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Reply from Central Telecoms

Thanks so much Bob - really appreciate your honest feedback.

Rated 5 out of 5 stars

Central Telecoms have been courteous…

Central Telecoms have been courteous and responsive at all times as we ported across from a large Telco, which makes a refreshing change. They also acted fast and our installation was done, to our specifications, within our timeframe, their support, when required is excellent. Thank you everyone.

April 29, 2021
Unprompted review
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Reply from Central Telecoms

Thanks so much for the great feedback. Nick and the rest of the team are doing an awesome job.

Rated 5 out of 5 stars

Fantastic new business phone system

We asked for a quote from Central Telecoms and from the first meeting with staff the process was very hands on dealing with real people.
Moving away from big telco for our business could not have been a smoother or more informed process.
Central gave us a great package that suited our NBN and phone needs. The products supplied for our phones and internet were exactly what we needed and were the result of Central actually listening to what was needed, and backing it up with the right product.
Dealing with Central has been a totally diffrent experience than dealing with big telco.
Central has certainly given us confidence in our phone system. We would struggle to see why any business would want to keep fighting with big telco when a proper alternative is already here.
* Dealing with real people
* Knowledgable staff who know their products
* Hands on approach to quoting and getting the system up and running
* Customizable systems that make big telco look like a joke.
*Local back up and support
* Dedicated business network

March 10, 2021
Unprompted review
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Reply from Central Telecoms

Amazing feedback - thanks so much!!! 😁

Rated 5 out of 5 stars

Helpful friendly telephone advice

Helped us sort out our telephone problems with a minimum of fuss. Very happy with the support and service we have received since then.

March 5, 2021
Unprompted review
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Reply from Central Telecoms

Thanks so much for the review.. 👍

Rated 5 out of 5 stars

Awesome service

Awesome service from Matt and his team. Communication at all stages was fantastic. Can't recommend highly enough.

March 2, 2021
Unprompted review
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Reply from Central Telecoms

Hi Dane, that's great to hear!!! Thanks for the positive feedback.

Rated 5 out of 5 stars

The people at central Telecoms have…

The people at central Telecoms have been easy and straight forward to deal with and have been easy to contact which has been nice after dealing with Telstra that are impossible to have dealings with ..

March 1, 2021
Unprompted review
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Reply from Central Telecoms

Hi Chad, that's great to hear. Thanks so much for the 5-stars!

Rated 5 out of 5 stars

Excellent Customer Service

Andrew & Beau gave excellent customer service and the transition of the change over was done in a timely manner.
We changed over all our telecommunications for our business and could not be happier with our new phones and new Phone/Mobile/NBN plans.
When running a business you want things to be resolved and with Central Telecoms it gets resolved quickly.
What I like about Central Telecoms, you are speaking to someone that you know in the business from when you met them at your initial meeting.

February 25, 2021
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Reply from Central Telecoms

Thanks so much for the review, Mandy. I've let the boys know and they're stoked!

Rated 5 out of 5 stars

Great Service

Great Service Very Helpful and Attentive

February 10, 2021
Unprompted review
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Reply from Central Telecoms

Thanks so much, Tom, much appreciated! :-)

Rated 5 out of 5 stars

Central Telecoms delivered on their promise!

Central Telecoms delivered on their promise! A reliable telecommunications system customised to our business needs and installed within the expected timeline. I was extremely nervous about the change over however Beau and Andrew were both onsite at the time of transfer to ensure a smooth and successful change over. Cannot recommend Central Telecoms highly enough. Vanessa East Lakes Swim Centre

January 29, 2021
Unprompted review
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Reply from Central Telecoms

Hi Vanessa. That's amazingly good feedback!! Both Andrew and Beau do a great job. 👍

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