I’ve been through a few telco’s & always had issues from costumer service, connectivity and subsequent system maintenance hold ups and delays. A friend put me into CT. I was reluctant at first but d... See more
Company replied
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Easy to deal with and face to face with their Rep makes all the difference. From explaining the costs involved with no hidden fees. It's all we ask yet the big telcos promise the world and rarely d... See more
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Great Experienced Team, was able to facilitate the porting from our current phone provider to their hosting platform with no troubles what so ever. We now have more functionality than the old provid... See more
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We have been with Central Telecoms for a number of years now and we cannot fault their service. If you are a business looking for a reasonably priced telco provider that will look after you with an ur... See more
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Company details
About Central Telecoms
Written by the company
Welcome to Central Telecoms
Central Telecoms deliver reliable business phone and internet for your regional business as an Australian owned and locally run telco provider.
We understand how important and valuable your business internet and phone lines are in what you do. At Central Telecoms, we deliver reliable business phone and internet services, where you benefit from our...
REAL People, REAL Service & REAL Value.Contact info
Great Service
Nothing is a problem for Beau at Central Telecoms!
Fantastic NBN service. Installation of the new phone system was connected with no hassles or downtime!
July 8, 2020
Unprompted review
Reply from Central Telecoms
Hey Jackie!!! Thanks so much for the review!! I think that you knew already but a bottle of bubbly is on the way for being our 100th reviewer!!! I'm sure that Beau will look forward to enjoying it with you!! 🥂 🥂 🥂
Long Term Happy Customer
We have been with Central Telecoms for a couple of years now.
We were heading into the NBN with nightmare stories from local businesses and some very bad feelings about our carrier when Graeme walked in the door after finishing an installation for our neighboring business. His timing was perfect, we had just received a third written notificating for an NBN connection that had the wrong phone number on it, and we signed up pretty much straight away.
We have a nice, easy to use phone system integrated into our work network. We were given options for power and NBN outages and we have good access to Central Telcecoms staff if we need it.
NBN outages are a fact of life but we have good updates from Central Telecoms and half the time they have advised us of an outage before we noticed it.
In the beginning we even knew where Graeme lived but we never had to go and knock on his door to get some service.
July 7, 2020
Unprompted review
Reply from Central Telecoms
Thanks guys, this means a lot! We're glad that you never had to go around to Graeme's house, although I'm sure that he would have welcomed you in!!!!
Great service since switching 4 months…
Great service since switching 4 months ago to Central Telecoms. No issues what so ever. Josh our account manager has exceptional customer service and support whenever required. Great work.
July 6, 2020
Unprompted review
Reply from Central Telecoms
Hi Roger. Thanks so much for the review. Josh speaks very highly of you and is super appreciate for your ongoing referrals - a nice, mutual relationship!
Was with Optus NBN
Was with Optus NBN. Terrible customer service. Spoke to Graeme (MD) transferred to Central Telecoms within 4 hours. No more problems with NBN service.
July 3, 2020
Unprompted review
Reply from Central Telecoms
Thanks so much, Ade. Glad we could help out! 👍
Horseland Albury were in enormous…
Horseland Albury were in enormous trouble with no phones for over 48 hours. Darrell from Central Telecoms was amazing and got our phone lines ringing again within hours. Fantastic service. Highly recommended.
July 3, 2020
Unprompted review
Reply from Central Telecoms
Amazing review!!! I'm so happy that we could help out! :-)
We've been very satisfied with the…
We've been very satisfied with the (customer) services so far. Keep up the good work guys! A special thank you for Sam who's been great to deal with.
July 2, 2020
Unprompted review
Reply from Central Telecoms
Thanks for the review guys. I'll pass on your kind feedback to Sam.. 👍
so far so good initial sign up went…
so far so good initial sign up went smoothly
June 29, 2020
Unprompted review
Reply from Central Telecoms
Thanks for the review, David. If there's anything we can do to get 5 stars, please let us know!!
Been great thought to process of…
Been great thought to process of switching providers, very prompt on phone calls and quick results on install and fantastic customer service.
June 22, 2020
Unprompted review
Reply from Central Telecoms
Thanks so much for the review Rachel. Josh definitely provides a great service. 👍
Great to deal with
Great to deal with. Seemless change over from our previous service provider.
June 22, 2020
Unprompted review
Reply from Central Telecoms
Hi Heidi! Thanks so much!
Reply from Central Telecoms
Thanks guys, much appreciated.
We have been with Central Telecoms for 2 years
We have been with Central Telecoms for approx 2 years now, Darrel is always fantastic to deal with and any issues that arise are always resolved fast and efficiently - Highly recommend Central Telecoms :)
June 17, 2020
Unprompted review
Reply from Central Telecoms
Thanks so much for the review, Kim! We're far from perfect but we like to think that we're a LOT better than the rest!! I'll pass on to Darrell and the team.
Thank you Beau & the Central Telecoms.
Thank you Beau & the Central Telecoms.
Our experience with Central Telecoms has been fantastic from the time we spoke to Beau initially of what our requirements were, through to our quote, liaising with us after we gave the go ahead, setting up the porting process process and execution of the install on site of the handsets & NBN. There was a slight hiccup that was unforeseen until the NBN went live & that was to do with the current configuration of our existing system. Beau worked hard and liaised with our IT company to resolve the issue and had everything up and running with only minimal downtime. Can't thank Beau enough for his dedication and being able to deal with the same person from the start to finish of install. Whats more we are using and talking to local people and not hard to understand people in call centers overseas.
Great local company, thoroughly recommend Central Telecoms.
June 11, 2020
Unprompted review
Reply from Central Telecoms
Hi Michael. That's awesome to hear.. We do have a referral program so if you know anyone else that Beau can help, let us know!! 👍
Great local friendly Rep Josh helped…
Great local friendly Rep Josh helped covert our business to Central Telecoms.
June 10, 2020
Unprompted review
Reply from Central Telecoms
Thanks Tim - great to have you on board.
Great to be able to talk to someone in…
Great to be able to talk to someone in person
June 9, 2020
Unprompted review
Reply from Central Telecoms
Thanks so much for your feedback! :-)
Always super responsive and ready with…
Always super responsive and ready with a solution!
June 7, 2020
Unprompted review
Reply from Central Telecoms
Thanks so much Kate! We had to respond quickly despite it being a public holiday!!!!
Easy to deal with
Easy to deal with and face to face with their Rep makes all the difference. From explaining the costs involved with no hidden fees. It's all we ask yet the big telcos promise the world and rarely deliver. Time to change over and give the local guys ago. Central Telecoms employ local staff who spend their money locally so why give your money to the large Telcos when they employ overseas workers and furthermore give poor performance and don't look after their customers.
Great customer service from Josh the rep at Central Telecoms.
June 3, 2020
Unprompted review
Reply from Central Telecoms
Hi Scott. This means a lot to us! We feel so strongly about supporting like-minded regional businesses and look forward to a long and mutually benefitical relationship... 👍
Great service and local...very happy
June 3, 2020
Unprompted review
Reply from Central Telecoms
Hi Kaye. Thanks so much for your kind feedback.. You'll find that the service from Josh and the team will be incomparable to Commander!
Reply from Central Telecoms
Thanks so much for the feedback. We like to feel that we're slowly changing the stigma associated with the telco industry.. 👍
Highly Recommended
Your Sales Representative Mark Riedel was very professional and honest in his approach when introducing your product to our office. Everything he said about the company, your follow up service and ease with which we are able to deal with everyone has been absolutely true.
Any issue has been quickly and seamlessly dealt with and I cannot speak highly enough of Central Telecoms.
I would recommend them to any business looking to making changes to their telephone and NBN service
June 1, 2020
Unprompted review
Reply from Central Telecoms
That's so kind Diana, thanks so much! I hope that we can all get back to travelling asap... 👍
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