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Rated 5 out of 5 stars

I’ve been through a few telco’s & always had issues from costumer service, connectivity and subsequent system maintenance hold ups and delays. A friend put me into CT. I was reluctant at first but d... See more

Company replied

Rated 5 out of 5 stars

Easy to deal with and face to face with their Rep makes all the difference. From explaining the costs involved with no hidden fees. It's all we ask yet the big telcos promise the world and rarely d... See more

Company replied

Rated 5 out of 5 stars

Great Experienced Team, was able to facilitate the porting from our current phone provider to their hosting platform with no troubles what so ever. We now have more functionality than the old provid... See more

Company replied

Rated 5 out of 5 stars

We have been with Central Telecoms for a number of years now and we cannot fault their service. If you are a business looking for a reasonably priced telco provider that will look after you with an ur... See more

Company replied

Company details

  1. Internet Service Provider

About Central Telecoms

Written by the company


CentralTele

Welcome to Central Telecoms

Central Telecoms deliver reliable business phone and internet for your regional business as an Australian owned and locally run telco provider.

We understand how important and valuable your business internet and phone lines are in what you do. At Central Telecoms, we deliver reliable business phone and internet services, where you benefit from our...

REAL People, REAL Service & REAL Value.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

5-star
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Rated 5 out of 5 stars

Fantastic support

The service I have received from Darrell and the team at CT has been outstanding.
The support through my business’s forced closure and their quick responses have been fantastic. Thanks so much for all your help.

May 31, 2020
Unprompted review
Central Telecoms logo

Reply from Central Telecoms

Thanks so much Lara - we're super happy to help! Remember our referral scheme to get free NBN! Ask Darrell for more info if you're not familiar with the offer.. 👍

Rated 5 out of 5 stars

Great response in a timely and…

Great response in a timely and professional manner. Excellent service! Highly recommend!

May 28, 2020
Unprompted review
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Reply from Central Telecoms

Thanks so much Marguerite. In a perfect world, there should never be a problem, but when something unexpected does crop up we always jump on it asap!!

Rated 5 out of 5 stars

Great

Very easy process so far.

May 28, 2020
Unprompted review
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Reply from Central Telecoms

Much appreciated Mark... 👍

Rated 5 out of 5 stars

We needed an urgent install which…

We needed an urgent install which provided some challenges! We are now up and running again after 2 weeks without phones. Thanks Mark

May 27, 2020
Unprompted review
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Reply from Central Telecoms

That's great to hear Caron! Mark pulled out all the stops to make this happen for you!

Rated 5 out of 5 stars

Daniel

Daniel, has done a great job. Everything he said he would do he did. Install was seem less a refreshing change from our previous provider

May 26, 2020
Unprompted review
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Reply from Central Telecoms

Excellent!!!! I wish it was always that easy, Jason! Thanks for your feedback. 👌

Rated 5 out of 5 stars

Already better than my previous…

Already better than my previous supplier. At least i get a personal response rather than some automated system with useless platitudes and no change. Looking forward to working with this team.

May 25, 2020
Unprompted review
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Reply from Central Telecoms

Thanks for the kind words, Pete. The stock arrived today so we will be able to install tomorrow.

Rated 5 out of 5 stars

Fab service!

May 20, 2020
Unprompted review
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Reply from Central Telecoms

Thanks Cara, I trust that everything is working as expected. We're still chasing up the headsets which Beau will install asap.

Rated 5 out of 5 stars

Superb service

Superb service.
Despite my previous supplier being very difficult the communication and expertise from Central Telecoms was very informative and prompt from the time of getting the quote all the way through to installation.
Much better end product with many more features.

May 4, 2020
Unprompted review
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Reply from Central Telecoms

Cheers Tim, appreciate your feedback.. 👍

Rated 5 out of 5 stars

Excellent service

Excellent service ! any team that can turn around and get you connected in the space of a few ours and 2 short phone calls has my business every time !!!! great team great service !!

April 30, 2020
Unprompted review
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Reply from Central Telecoms

Thanks so much Warren. More than happy to help!

Rated 5 out of 5 stars

Excellent service and Local Company

Excellent service and I love the fact that you can speak to a real person, based in Australia. No off-shore call centres!

April 28, 2020
Unprompted review
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Reply from Central Telecoms

Thanks so much. Really appreciate your feedback and always happy to support your business.

Rated 5 out of 5 stars

5 STARS …..So happy with Central…

5 STARS …..So happy with Central telecoms, and Billy Frans couldn't do enough to help us at this crucial time of our business life, saving us money and recommending valuable business technology and new hardware to make our life and business much easier to use . I would recommend them to everyone I meet.

April 24, 2020
Unprompted review
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Reply from Central Telecoms

Hi Tracie, that's awesome news! We're equally as happy to have you as our newest client!!! 😀

Rated 5 out of 5 stars

Great service

Great service. Billy was friendly, reliable and sourced us a great deal.
Very happy.

April 24, 2020
Unprompted review
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Reply from Central Telecoms

Thanks so much for the kind words, Pauline. If you know anyone else that might be interested in our service, Billy would love to help them too!!!

Rated 5 out of 5 stars

MARK RIEDEL

DEALING WITH MARK RIEDEL HAS BEEN EXCELLENT.
FROM THE VERY START HE EXPLAINED US THE SERVICE HE CAN PROVIDE AND THE COSTS INVOLVED. THEN WHEN I HAD MAJOR TROUBLE WITH TELSTRA AND MY SERVICE WAS SUDDENLY CUT OFF HE DID AN EMERGENCY INSTALLATION AND WENT OUT OF HIS WAY TO HELP US.
FANTASTIC SERVICE AND VERY PROFESSIONAL

April 22, 2020
Unprompted review
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Reply from Central Telecoms

Thanks so much Peter. We're happy to help out at such short notice. Good riddance to Telstra!!!

Rated 5 out of 5 stars

Good communication

Good communication, made it easy to get connection.

April 21, 2020
Unprompted review
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Reply from Central Telecoms

Thanks for your positive feedback Gregory.

Rated 5 out of 5 stars

I found Mr John extremely helpful when…

I found Mr John extremely helpful when I recently made enquires about internet connections in two very different locations.

While one of the locations proved a challenge, Mr John did his best to find a solution.

I really appreciated his regular updates.

Very friendly, genuinely interested in my business and it’s needs. Great customer service.

April 20, 2020
Unprompted review
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Reply from Central Telecoms

Thanks for the kind words, Heather. We sometimes drop the ball but are always truthful if we do and we're always super quick to respond to any issues. I'm sure that you'll enjoy being a client.. 👍

Rated 5 out of 5 stars

Fast

Fast, efficient and the service was excellent.

April 2, 2020
Unprompted review
Central Telecoms logo

Reply from Central Telecoms

Thanks so much for the 5***** review!!

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