Century Travel Reviews 

317
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report an excellent experience, highlighting the professional and outstanding service received from start to finish. Reviewers frequently commend the staff for being exceptionally helpful, knowledgeable, and going the extra mile to ensure a smooth experience. Many people appreciate the seamless booking process and the meticulous organization of their holidays, including flights, transfers, and accommodations. However, some people mentioned experiencing uncomfortable flights with limited seat choice or facing unexpected flight delays and changes. A few other people also felt that some accommodations were basic, had noise issues, or were replacements for advertised options with expensive additional costs like breakfast.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers expressing gratitude for the excellent travel... See more

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Holidays

Users describe positive interactions with holidays, with many expressing their intent to book future trips... See more

Booking process

Reviewers mention positive feedback about the booking process, consistently describing it as excellent, easy,... See more

Location

People report ambiguous experiences with location, with some finding hotels well-situated for sightseeing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Starting with Christina our “advisor” her services and approach are far beyond excellent. She was there everytime i wanted to ask or clarify something i needed. Its the second time she deals with... See more

Rated 5 out of 5 stars

I found Century Travel to be excellent. They provided me with a professional service from start to finish. Emails are responded to promptly and they went above and beyond to tailor my holiday exactly... See more

Rated 5 out of 5 stars

Intrepid tour of Saudi Arabia was great, perfect, interesting and with a great group of ladies. The return journey LHR-MAD-SJU was comfortable for tourist class and I could choose seats. ON THE OTHER... See more

Rated 5 out of 5 stars

Thank you Zoe and the team for organising our superb holiday in Shri Lanka. Everything went perfectly and the two Shangri La hotels we stayed in were superb. A special thanks for arranging wheelchair... See more


Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Tour Operator

Written by the company

The Only Cruise Specialists in Cyprus & The Ultimate Concierge Travel Specialist for clients Worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

317 reviews

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No recent history of asking for reviews

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4.7

All reviews

(317)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and cruise

The holiday itself was well organised and the advice given by the century staff from the start was excellent
The MSC Musika is an excellent ship with helpful staff and our overhaul experience was excellent, however there were a few things that could have been improved but these were sent to MSC on their questionnaire
Sadly we have arrived home with covid yet again but none of which undermines century travels performance

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great assistance during our cruise booking

All staff at Century (esspecially Zoe) was very helpful during our booking process, always fast to reply and helpful even when towards the beginning of our cruise some issues came up.
Paperwork was provided on time and I felt they were always there for us. Will definately book again with Century.

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous Chania Break

Transfers on time friendly & helpful, HOTEL AMAZING, spotlessly clean, wonderful decor, staff EXCELLENT, location perfect, solo traveller made to feel welcomed, spoilt & cared for, thoroughly enjoyable experience, highly recommend.

May 21, 2023
Unprompted review
Rated 5 out of 5 stars

Budapest 2023…

Everything went smoothly with the booking from paying for the trip to arriving at the hotel and everything in-between. Great time was had by all. Thank you!

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Aswan and Luxor, Egypt - amazing!

Although expensive, this trip to Egypt, booked with Zoe, Century Travel, Paphos, was value for money.
All aspects of assistance were built into the trip by Century Travel. Egypt Air Flights, Aswan Movenpick and the Luxor Sonesta St George Hotel bookings, the Guides, the Nile MS Farah boat trip were fine, often amazing!
Tickets to enter Egyptian sites were well worth while getting ahead, and saved queuing. Always some new Egyptiana to see.

Century Travel are not to know the Sonesta St George Hotel Chef needs replacing! Food tired, buffet tired.
Otherwise all was good. Thank you.

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Care in booking a holiday

Your Staff were extremely helpful, particularly Zoe and Gill. Zoe got the best holiday deal and managed to get good flight times to Vietnam and return from Larnaca, Cyprus rather than taking the holiday to Vietnam/Laos/Cambodia with Wendy Wu and Gill with the visa to Cambodia, considering it was a last minute booking. Very impressed and thankful. Regards. Rose Bradsell

March 5, 2023
Unprompted review
Rated 5 out of 5 stars

Efficiency with a smile,

All at Century Travel are always very friendly, efficient, and helpful. Zoe in particular has always been very good, If there are any queries or problems with a particular Holiday it as always sorted out quickly and efficiently.

February 12, 2023
Unprompted review
Rated 4 out of 5 stars

Personal service to try to ensure…

Personal service to try to ensure everything with your holiday goes as well as it can.
We have used this company for over 10 years, several times a year and they have always been very good at meeting our needs.

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Very easy booking experience

Very easy booking experience, very helpful when I needed to ask questions, quick to respond to communication and my mind put at ease with professionalism.

December 23, 2022
Unprompted review
Rated 5 out of 5 stars

Cruise

The booking was very straightforward with Century Travel, documents were received in plenty of time and the best bit was that our cabin was much better than we had expected.

October 29, 2022
Unprompted review

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